Wilsons Blinds Insights

Wilsons Blinds have a Customer Happiness Grade of E. Customers are unhappy with their delivery and customer service.

 

E
Happiness Grade
D

Delivery - Average

50.00%
Industry Average
" Up until just after delivery Wilsons would have got a five star rating, but I needed to contact them about the length of the chain. "
- John W
" I also had a delivery time issue they do not deliver between 5 - 7 days, it took 13days. "
- David Brockbank
" I also had a delivery time issue they do not deliver between 5 - 7 days, it took 13days. "
- David
46.67%
Industry Average
" I now find I have to join the majority of reviews in giving one star for much the same reason as the others! Their pre-sale customer service was terrific, the delivery on time, and the quality of the roller blinds everything I would want or expect. "
- John W
" I now see why you get such bad feed back when you've got customer service staff like this. "
- James Basquine
" Customer services contacted the manufacture who said that this was due to the box size and because the blinds were a different size (10mm difference). "
- David Brockbank

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support