Wilsons Estate Agents Reviews

Name: Wilsons Estate Agents
Address: 18 The Wyvern Centre, Magdalene Lane, Taunton
Rating: 4.89

4.9 Rating 341 Reviews

99 %

of reviewers recommend Wilsons Estate Agents

Company Reviews

Questions

Metrics

4.9

Based on 341 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01823 324 324

Email:

info@wilsonsestateagents.co.uk

Location:

18 The Wyvern Centre, Magdalene Lane
Taunton
TA1 1SE

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Wilsons Estate Agents 5 star review on 7th February 2021

Florin & Liliana

Wilsons Estate Agents 5 star review on 10th October 2016

Jeremy & Tracy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and good communication.”

Helpful Report

Posted 3 years ago

Dear Lisa, thank you for taking the time to post a review for us - we really do appreciate your feedback. We hope that you are happy in your new home and wish you all the best for 2021. With very best wishes from the team at Wilsons.

Posted 3 years ago

“As first time buyers we were a bit clueless, however the estate agents helped us understand the process well and always knew what was going on! Great service guys, thanks!”

Helpful Report

Posted 3 years ago

Hi Jess & Richard, Thank you for taking the time to post a review for us and thank you for your kind words. We hope you enjoyed your first Christmas in your new home and that 2021 will be a successful and happy year for you both. With very best wishes from the team at Wilsons.

Posted 3 years ago

“found a potential buyer during difficult lockdown. Facilitated quick completion . Friendly and efficient staff”

Helpful Report

Posted 3 years ago

Dear Margaret, Thank you for taking the time to post a review for us - it is very much appreciated and a Happy New year to you from everyone here at Wilsons.

Posted 3 years ago

“I wanted to give 4 and a half stars as the service I received from Julia when I was purchasing my new home was second to none. She kept in contact on a very regular basis to see if things were going well and if there was anything she could do to help. I heard from her far more than from the agents selling my property. There was one repair that I understood would be sorted prior to completion that sadly was not undertaken, but Dan has been trying to sort this and I am happy that it will be resolved soon. I would definitely recommend this company and in fact a family member is already using them to sell their cottage. Many thanks Chris, Julia and Dan”

Helpful Report

Posted 3 years ago

“After a bad experience with a much bigger estate agents, Wilsons have restored my faith in what a good estate agents should be like! I was so pleased with their personal approach, and good customer service. Right from the start, I knew I was in good hands, and they worked hard both for my vendor and myself to reach a happy outcome for both parties. Thank you very much, I'm thrilled with the house I've just purchased!”

Helpful Report

Posted 3 years ago

“Dan and everyone at Wilson’s was superb and communication was superb throughout the sale of our house. Sold on 2nd viewing. The most efficient professional estate agents you will find. Thanks to you all.”

Helpful Report

Posted 3 years ago

“We found Wilsons to be very helpful whilst buying our property. Through all the stages - from making an offer through to completion of the purchase, Dan and Julia were both honest and prompt in answering any queries. When hold ups were identified they gave straight answers and assisted in resolving the issues - great! A card and small gift on the day of completion was also a pleasant, unexpected touch - thanks!”

Helpful Report

Posted 3 years ago

“In general very good the process was a complicated one and should have been much simpler bearing in mind we were cash purchasers and no chain I think the problems encountered were created by the vendor not being totally up front about his circumstances rather than any Estate agent shortfall. Some contact with the vendor would have avoided some of the confusion along the line. We understand that your key interest is with the vendor who after all is paying your fee. However we were generally satisfied with your level of service and attention during the process. We still appear to be getting some postal items and due to the fact we are not there all of the time that could pose a problem for the vendor”

Helpful Report

Posted 3 years ago

Thank you for your review and we are pleased that you felt that in general my firm was very good. Regarding your criticism of our client, I must point out to you that many vendors have no wish to deal directly with their buyers, that is one of the principle reasons they instruct an estate agent. Even more so in this particular case where our vendor was undergoing intense and traumatic personal difficulties and we politely made it clear to you that he required us to deal with all matters on his behalf. I hope this may clarify the situation for you. We shall advise our clients that you continue to receive some postal items and recommend they make arrangements to have these redirected. On behalf of Julia, Dan, Steph and myself, please accept our best wishes for your future happiness in your new home. Chris Willey, director.

Posted 3 years ago

“Really happy with the service we received”

Helpful Report

Posted 3 years ago

Thank you for your review - we are very pleased that you were happy with our service. All the best from the team at Wilsons.

Posted 3 years ago

“Thank you very much for your help when we moved.You kept us well informed at a very difficult time.”

Helpful Report

Posted 3 years ago

Dear Norman and June, thank you for taking the time to post a review. We are always aware of the emotional side of moving home and we do try our best to help ease the process where we can and to make it as stress free as is possible so it was lovely to read your kind words. We hope you are settling in to your new home and we wish you all the very best for the future. The team at Wilsons

Posted 3 years ago

“I can’t thank the team enough for their professionalism & diplomacy with the handling of a most delicate sale. This is the second sale Wilson’s have Completed & highly recommended. Many thanks to each of you.”

Helpful Report

Posted 3 years ago

Dear Jeremy, thank you for taking the time to write your great review. As a team we work hard to build positive relationships with our vendors and buyers and it has been an absolute pleasure to have been involved in both of your sales. Thank you so much for your kind words and also for your patience throughout the process. We wish you the very best for the future and please do call in to say hello if you are around our way. Very best wishes from the whole team at Wilsons

Posted 3 years ago

“I would have absolutely know hesitation in recommending Dan and all of the staff at Wilson’s to any future sellers , they treated our sale with complete professionalism and yet making you feel like old friends , a pleasure to write this review for them . Graham and Becky Widdicombe”

Helpful Report

Posted 3 years ago

Dear Graham & Becky, Thank you so much for your lovely review - you are very kind. It has been a pleasure to be involved in the sale of your beautiful and unique home and we thank you for your patience throughout the process. We wish you well in your new endeavours and do please call in to see us if you are in Taunton. Very best wishes from the whole team at Wilsons.

Posted 3 years ago

“Very happy with the service kept me informed as to any problems that occurred”

Helpful Report

Posted 3 years ago

Dear Rosalind, Thank you so much for taking the time to post a review. With all the problems that Covid lockdown caused it certainly delayed your purchase and we appreciated your patience throughout. We are so pleased that you are now in your new home and we all hope that you will be very happy there. With very best wishes from the team at Wilsons.

Posted 3 years ago

“Very good and professional service. Can’t thank Dan and the team enough for there advice and help.”

Helpful Report

Posted 3 years ago

Dear Daniel and Emily Thank you so much for your lovely review - we really appreciate you taking the time to write one. It has been a pleasure to help you to buy your new home and we wish you all the best for the future.

Posted 3 years ago

“With help from Wilsons I managed to sell my bungalow during the first week of Covid-19 lockdown. The support I received was excellent from the start of the process until the finish. The team went the extra mile in my view. It can be very difficult to get responses from solicitors but Julia, my namesake, maintained a dogged determination to chase them down. Excellent support and service from a great team.”

Helpful Report

Posted 3 years ago

Dear Julia, Thank you for your lovely review - these past months have been a difficult time for us all and we were so pleased that your sale completed in time. We wish you all the best for the future and hope you are enjoying your new home. Thanks for your patience and understanding throughout the process. With very best wishes from the team at Wilsons.

Posted 3 years ago

“Julia and the team at Wilsons were great. Very proactive, helpful and positive through a long and challenging purchase”

Helpful Report

Posted 3 years ago

Dear Will and Polly, Thank you so much for taking the time to post your review, we are so pleased that your purchase completed and that you are now the owners of such a beautiful property. We wish you all the best in your new home and thank you for your patience throughout this challenging time. With very best wishes from the team at Wilsons.

Posted 3 years ago

“We found Wilsons to be exceptional in their expertise and in their customer care. A great deal of time and effort went in to creating the best advert and then in helping us beyond the call of duty when negotiating to buy our next property.”

Helpful Report

Posted 3 years ago

Dear Marcus & Elaine. Thank you so much for taking the time to post a review and for your very kind words. It was a pleasure to be part of your sale and onward purchase and we all wish you much happiness in your new home. Kind regards and many thanks from the whole team at Wilsons.

Posted 3 years ago

“Julia was amazing during my recent house purchase she followed up any questions I had very quickly and kept me updated during the whole process. She really did go out of her way to help with any problems even with ones regarding the house I was selling. I can 100% recommend Wilsons Estate Agents and would certainly use them again.”

Helpful Report

Posted 3 years ago

Pauline, Thank you so much for taking the time to post a review. As a team we do our best to ensure that each sale goes through as smoothly as possible. It has been a pleasure to work on your behalf, thank you very much for the beautiful flowers and we send you our very best wishes for happiness in your New Home - Julia especially says thank you!. Kind regards from the team at Wilsons.

Posted 3 years ago

“We bought through Wilsons. Very friendly staff. weren't always armed with the answers to points raised, but were quick to respond. As we neared exchange (short chain and we were the only ones where a move was taking place) they allowed things to drift a little, but as soon as this was raised as an issue got the vendors to get on with things and exchange then took place within hours. We would recommend them.”

Helpful Report

Posted 4 years ago

“Pleasant and professional people , who kept me informed at all times as to the state of the progress being made in respect of the sale .”

Helpful Report

Posted 4 years ago

Thank you for your very kind words, we are small but dedicated team and are very grateful for you taking the time to write this review.

Posted 4 years ago

Wilsons Estate Agents is rated 4.9 based on 341 reviews