Willbox Reviews

4.8 Rating 193 Reviews
97 %
of reviewers recommend Willbox
4.8
Based on 193 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Willbox Reviews
Visit Website

Phone:

0800 023 50 60

Email:

enquiries@willbox.co.uk

Location:

Manor House Avenue
Southampton
SO15 0LF

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Hired a container (and a padlock at £4.99 a month) which we had for almost 2 years. We no longer had a use for it and they said they would collect it a week later but to make sure it was clean and empty which we did. The picked it up on the first day of the month and are charging us £1.80 for use on that day (even though we couldn't use it because it was empty and clean and had asked them to collect it a week earlier). They're now insisting that we still owe them the £1.80. The words petty and small minded spring to mind!
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Posted 2 years ago
Contacted Willbox well over a week ago, was told i would be emailed a form to complete. Form never arrived, phoned and spoke to Holly (Birmingham) who was to return my call. I have phoned daily and told that Holly would phone me back - has never called me, Very poor customer service, i am now looking elsewhere
Helpful Report
Posted 3 years ago
Willbox is rated 4.8 based on 193 reviews