Wildlife & Countryside Services Reviews

4.90 Rating 126 Reviews
100 %
of reviewers recommend Wildlife & Countryside Services
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
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About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

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0333 9000 927




Pentre Lane

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Wildlife & Countryside Services 5 star review on 1st June 2016
Tim Buckland
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Wildlife & Countryside Services 5 star review on 20th May 2016
Martin Hall
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Wildlife & Countryside Services 5 star review on 21st April 2016
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Anonymous  // 01/01/2019
Hi Martin,after initially sending the wrong swift camera box,you replaced it the very next day.great service and now I just have the small matter of putting it up before the swifts arrive next week,thanks,Laurie.p.s-let's see some pics of Mabel
Hi Laurie, sorry about the mix-up. Our supplier's packer got confused. I'll share photos of Mabel in my emails soon. Warm Regards, Martin.
I ordered some seeds from you in a rush to take to my garden in France and you sent them overnight even before Cheryl had a chance to decorate the packet! But the seeds were great:)
Hi Carol, we always try to be efficient, but do you feel deprived of a decorated packet? I think these were only issued as part of the Wildlife Gardening Group, while it was active. Warm Regards, Martin.
Great little business run by a great guy. 100%
Thanks for the great review, Mal. I hope we can continue to provide a great service to you and all our other clients. Warm Regards, Martin.
Well so far the service I have received from Martin has been first class. I received my camera the Ltl 5610 yesterday (22/3/2017) and can't wait to see how it performs. I will write another review once I have got the hang of the camera.

Thanks Martin for you help in assisting me to chose the right camera for me.


Mick Freakley.
Hi Mick,
Thank you for taking the time to write a review for us.
I'm sure you'll have a lot of fun with the camera.
Please let me know if I can help you further.
Warm Regards,
These people (Martin and Cheryl of Wildlife & countryside Services) are immersed in Wildlife, the don't just 'sell product' which they know inside out, they live with wildlife 24/7 and are fountains of knowledge on wildlife in general
Hi Brian,
Thanks for taking the time to write a review for us.
We certainly do live with wildlife 24/7.
Please let me know if I can help you with anything else.
Warm Regards,
schwegler product arrived damaged but it was replaced so all was fine .
Hi Norman, unfortunately sometimes Schwegler products break in transit, but we always aim to replace them as quickly as possible. Thank you for taking the time to write a review. Warm Regards, Martin.
great service
Hi Michael, we always aim to give great service. Thank you for your review. Martin.
Excellent service that continues well after your purchase arrives - any questions or quibbles, they're there for you with their expert and unbiased advice. They are clearly a hard working team that has their client's needs at the forefront of everything they do. Competitively priced, quick delivery - highly recommended
Hi Esther,
Thank you for your glowing review; it's much appreciated.
We try to do much better than any of our 'competitors' and, to be honest, from what we've heard that's not difficult.
Warm Regards,
Martin & Cheryl
My bat detector microphone failed during a dawn survey and knew that I had a group of dusk surveys starting in two days time. I was not in a good place as I did not have a spare, but my equipment was less than a year old.

After my survey I contacted Martin by email and he called me back on the same day, a few hours later, after a quick nap. He told me he did not have a part in stock, but had already contacted the supplier on my behalf.

The next day I received a replacement part, free of charge and express delivered from Switzerland. I thought it was amazing, and could not believe it was resolved so quickly.

Due to Martin's exceptional service I was good to go with the surveys, and I really would like to thank Martin and Wildlife Countryside Services for making the dusk surveys happen.
Hi David,
I'm pleased I could help you out so quickly as I always strive to give the high level of service that I would want myself.
It's when my clients have a problem that I really have an opportunity to show that our customer service is so much better than other suppliers.
Thank you for taking the time to write such a detailed review for us.
Warm Regards,
I like trips where you stay in one place and explore a small area, so this suited me nicely. There was plenty of variety of wildlife, big and small, in the meadows, to keep me happy for the week. Food was good, and plenty of it, and the accommodation reasonably comfortable.
Thanks for the review, Annie.
I hope you can join me on another of my trips to Poland.
I'm looking forward to seeing the beavers again!
Warm Regards,
Excellent service and delivery within a few days. Also, questions answered on the same day - thank you very much!
Thanks for the review, Mary.
We're always here to help when you need us.
Warm Regards,
Martin & Cheryl
Martin and Cheryl are friendly, professional and offer excellent customer service!

I always receive fast replies, great technical support and brilliant products too. I would highly recommend Wildlife and Countryside Services, you won't be disappointed!

Thanks for everything.

Tom and the Thomson Ecology team.
Hi Tom,
Thanks very much for the review.
We always try to give exceptional service, as I'd want to receive myself.
I look forward to supplying you with what you need for many years to come.
Warm Regards,
Arrived quickly, and all fine. Thank you.
Hi Laurey,

Thank you for your review. I hope you're very happy with your Batbox Baton.

Warm Regards,

What a great service, lovely to do business with you
Hi Giles,

Lovely to do business with you, too!

Thanks very much for the review.

Warm Regards,

Martin & Cheryl.
We have been extremely pleased with the Dog/cat deterrent we purchased. It works a treat. We had to replace the battery after approximately 6 months. Excellent product to be highly recommended.
Hi Patricia,

Thank you for your review.

I'm glad you like the deterrent. They are very good.

Warm Regards,

I ordered some oxalis acetosella plants for a university project. The staff were friendly and answered any questions I had about them. It was easy to pay and the plants reached me here in London very quickly. The plants were also high quality and very healthy, which was excellent for my project. Overall, I'm a happy customer.
Hi Oumie,

Thanks very much for the review.

I'm pleased you're happy with your plants.

Warm Regards,

Great communication, and customer care.
Hi Ali,

We always try our best!

Thanks for the review.

Warm Regards,

Martin & Cheryl.
Hi Chris,
Thank you for the review.
Please let me know if I can help you with anything else.
Don't forget you can use our Forum for sharing your thoughts or asking questions.
Warm Regards,
A fast and friendly service. Great gear and good honest advice. I will be back and I'm happily spreading the word.
Hi Brian,
Thanks for taking the time to write us a review and for spreading the word about us.
We look forward to assisting you again soon.
Warm Regards,
Martin & Cheryl.
Good efficient service. Cheryl was very helpful in sourcing a replacement door for my camera instead of my having to replace the whole unit saving me a lot of money. Excellent!
Hi Paul.
Thank you for your review. I'm glad we were able to help and hope you are capturing lots of good footage on your camera.
If you have any photos or thoughts you would like to share, please post them on our Forum.
Kind Regards,
Wildlife & Countryside Services is rated 4.90 based on 126 reviews