Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.93

4.9 Rating 269 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 269 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

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Wildlife & Countryside Services 5 star review on 15th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and friendly service, definitely recommended.”

Helpful Report

Hi Steve, Thanks for taking the time to write us a review. Warm Regards, Martin & Cheryl.

“Martin was really helpful in terms of advice about the products I wanted to get as presents. When I had a problem with on of the items (a courier issue), Martin resolved it speedily and without quibbling. From my experience I would highly recommend Wildlife and Countryside Services. I'm intending to return to this site to buy again. Lovely job.”

Helpful Report

Hi Emma, Thanks for the great review. We appreciate you taking the time to write it and look forward to serving you again. Warm Regards, Martin & Cheryl.

“If I hadn't found Martin's website - and then been able to talk about options, I would have given up trying to buy to a trail camera.”

Helpful Report

Hi Cris, Thanks for taking the time to write us a review. I hope you found my thoughts useful and enjoy using your trail camera. Warm Regards, Martin. 🤠

“Martin and Cheryl are very customer focused which is great and refreshing in a time when it can be a nightmare trying to contact a company with a query. They were extremely quick at answering queries and dispatching kit which I very much appreciated. A real personal touch and would highly recommend them to anyone thinking about purchasing ecology equipment.”

Helpful Report

Hi Kate, Thanks for taking the time to write us a detailed review. Warm Regards & Happy Xmas. Martin & Cheryl.

“After doing a little research online about a subject that I had no knowledge I ended up calling Martin at Wildlife Services as their website suggests, the gentleman couldn’t have been more helpful, a pleasure to do business with, thank you.”

Helpful Report

Hi David, Thanks for taking the time to write a review for me. It's not often I get called a 'gentleman'. Stay safe. Warm Regards, Martin.

“My Browning Patriot has been used on and off for almost 7 months now. Still as pleased with the results as I was on day one. My original review was in April 2021. It has performed faultlessly day, night, and in rain (yet to try snow) and has excellent battery life. Others, not just me, have had quite a few 'wow' moments when looking at some of the images. Money very well spent. A short video from a few nights back. A vixen has been visiting my front garden to eat fallen yew berries.”

Helpful Report

“All as advertised. First camera and has given good results so far.”

Helpful Report

Hi Steve, Thanks for writing us a review. We're sure you'll have a lot of fun with it, as we do with ours. Warm Regards, Martin & Cheryl.

“Fantastic customer care, bought items were delivered in two days. The advice about camera purchase is based on experience which is rare to find these days, and much appreciated by me. Thank you once more. I hope to make another purchase in the future. Kind regards, Thomas Jones.”

Helpful Report

Hi Thomas, Thanks for taking the time to write us a review. Warm Regards, Martin & Cheryl.

“The website was useful to really help me be assured that the item would be compatible with the phone for which it was intended. It was also clear on how to get up and running. The bat detector arrived in 24 hours, which was above expectation, and had assurances of money back guarantees and support that made me comfortable. Generally very happy with customer service and the bat detector is already delivering great results.”

Helpful Report

Hi Heather, Thanks for taking the time to write us a review. I'm sure you'll be very happy with your Echo Meter Touch 2 bat detector, as we are with ours. Warm Regards, Martin & Cheryl.

“I decided to get myself a bat detector and while trying to find information about entry-level detectors I came across Wildlife & Countryside Services. They had all the information I needed and also the best deal. Ordered the Magenta Bat5 and had an email saying there would be about a week delay( everyone else was giving 2-3 weeks delay) and true to their word it arrived when they said it would. Although I didn't need to contact W&CS I'm very happy with the way things went. Now, lets have a closer look at those trail cameras.”

Helpful Report

Hi Neil, Thanks for taking the time to write us a review. I'm sure you'll be very happy with your Magenta bat detector. Let us know if you have any questions about trail cameras. Warm Regards, Martin & Cheryl.

“Ordered a bat detector from wildlife and countryside services. It took a little longer for delivery than expected but I believe that there were supply chain problems so I'm not complaining. It arrived well packed and when batteries were inserted worked perfectly. Very pleased.”

Helpful Report

Hi Peter, Thank you for taking the time to write us a review. There are ongoing supply issues with several products, but we try to get them out asap. I'm sure you'll have a lot of fun with your Magenta bat detector. Warm Regards, Martin & Cheryl.

“A pleasure doing business with W & CS. As a new comer to buying a trail cam, I contacted Martin for advice. (There is so much conflicting information on line and too many "eBay specials" available.) The advice I received was informative and helpful in helping me decide. I purchased the recommended cam from martin and it is excellent. I can now watch our resident fox decimating the local pigeon population in my garden at leisure..(sorry if you like pigeons..) Thoroughly recommended company. Many thanks.”

Helpful Report

Hi Stephen, We're pleased, but not surprised, you like your camera, as it's one of the ones I use myself. May you have as much fun with yours as I do with mine. Thanks for taking the time to write your review. Warm Regards, Martin & Cheryl.

“Hello Martin, Thanks for the bat detector and digital recorder. I know that you take pride in your customer service, but Cheryl really did excel, with helpful communication and very speedy, personalized delivery. None of your competitors had the Duet in stock, and with no promise of when it would be, so I was surprised that you could get one, and quickly too. You prices are a tad above some others on the internet, but in this case it was really worth it.”

Helpful Report

Hi Julian, Thanks for taking the time to write a detailed review for us. I do take pride in our customer service and its quality is, in large part, due to Cheryl's diligent and conscientious work. You can rest assured I'll be keeping her for as long as she'll allow me to! Our 'competitors' rely on 'having stock in', which we largely don't have to worry about for many things, including Batbox bat detectors. We have a unique relationship with many manufacturers and suppliers and are therefore able to get items quickly but without having to wait until it's 'time to order another batch'. This, and the excellent relationships we form with our customers, means that many don't bother looking elsewhere and come straight to us for whatever they need on a wildlife theme. You do usually get what you pay for and we're certainly worth it! Warm Regards, Martin (& Cheryl).

“When we became aware that a badger was visiting our garden we decided to purchase a night vision camera to monitor the visits. At intervals over a period of two months we bought x three different cameras, all recommended by different review bodies, all failed to meet the reviews for various reasons, poor battery life, unreliable recording, no recording etc. All returned to sellers within weeks. The camera we purchased from yourselves has exceptional battery life and has never failed to record the night events, although we do take the precaution of re-formatting the card after each insertion as advised in the instruction leaflet. The camera is easy to set/re-set for use. Based on our experience this is the only camera I would recommend to friends.”

Helpful Report

Hi Barbara, We're really pleased you're happy with your Browning Dark Ops HD Pro X trail camera and we're sure you'll have a lot of fun with it. Thanks for taking the time to write us a detailed review. Warm Regards, Martin & Cheryl.

“Personal attention and service. Tried, tested and honestly reviewed kit. Fast delivery and fantastic aftercare. I wouldn't go anywhere else. Thank you Martin and Cheryl (& Caitlin). Enjoy Martin's tales from the cottage too....”

Helpful Report

Hi Craig, Thanks for writing us a review. We're pleased you like our service and won't go anywhere else. Warm Regards, Martin, Cheryl, Caitlin, Meg, Chookie and the ducks.

“Great, trustworthy service and great product. Very helpful in organising appropriate delivery dates. All my weird and wonderful queries were answered with patience and expertise. This 'wildlife world' is all new to me but I felt in very safe hands. Can very happily recommend.”

Helpful Report

Hi Jacs, Thanks for taking the time to write us such a nice review. I'm sure your wildflower turf will just get better and better. Warm Regards, Martin & Cheryl.

“Purchased a bat detector and the service was very quick, regular updates on the status and a totally friendly experience from start to finish. The product was well packed with clear instructions.”

Helpful Report

Hi Mark, Thanks for taking the time to write a review for us. We're sure you'll have a lot of fun with your bat detector. Warm Regards, Martin & Cheryl.

“Excellent customer service. I wanted a decent trail camera for my animal rescue charity. Martin went above and beyond to match my charity up with the perfect camera.”

Helpful Report

Hi Jan, Thanks for your review. I'm sure you'll have a lot of fun with your trail camera. Warm Regards, Martin & Cheryl.

“Excellent service and a good product. I bought a moth trap for our anniversary which was despatched and arrived promptly. I will be using WCS again.”

Helpful Report

Hi Gary, Thanks for writing us a review. I'm sure you'll have a lot of fun with your moth trap. Warm Regards, Martin & Cheryl.

“Very clear and helpful advice, particularly in my case as a novice. Not buried in technicalities.”

Helpful Report

Hi Peter, Thanks for taking the time to write us a review. I'm sure you'll be very happy with your trail camera. Warm Regards, Martin & Cheryl.

Wildlife & Countryside Services is rated 4.9 based on 269 reviews