Wigley DIY Reviews

Name: Wigley DIY
Rating: 4.92

4.9 Rating 5,505 Reviews

98 %

of reviewers recommend Wigley DIY

Company Reviews

Product Reviews

Metrics

4.9

Based on 5,505 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01299 877514

Write Your review

Tell us how Wigley DIY made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wigley DIY 5 star review on 5th March 2024

Jayne

Wigley DIY 5 star review on 18th July 2023

IAN CALLARD

Wigley DIY 5 star review on 30th November 2022

Hilary Tringham

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing wrong with Wigley or the product but the delivery company had some problems resulting in a mild rebuke from me to them. They were using the present "covid" situation to excuse a late delivery,”

Helpful Report

Posted 3 years ago

“Haven’t used the paint yet but all good. Kept informed about delivery”

Helpful Report

Posted 3 years ago

“The order arrived a day late, but still very quickly for today's times. The tin had quite a dent and a very small amount of paint had weeped as a result. But it was so well packed that it was contained by the packaging. Overall, I'm quite happy with what I received. This product is difficult to obtain.”

Helpful Report

Posted 3 years ago

“Good service. No problems at all. Item arrived quickly. 😁”

Helpful Report

Posted 3 years ago

“Goods ordered arrived very quickly, without problem, and at a delivery cost more reasonable than some.”

Helpful Report

Posted 3 years ago

“Ordered a number of decorating items which got delivered within 48 hours . A couple of the items couldn't be supplied and were credited back to my card immediately. Only negative was a plastic paint kettle arrived damaged which was probably down to the carrier. Will use this company again as prices are reasonably keen , service is good and they stock many items not catered for in the usual DIY " sheds"”

Helpful Report

Posted 3 years ago

“Slight problems encountered this was corrected however felt a little confused of asking for a £1.30 extra payment this was waved.”

Helpful Report

Posted 3 years ago

“good price and quick delivery, thanks”

Helpful Report

Posted 3 years ago

“I was very pleased to get the purchase so quickly but would have preferred to pay less and wait longer which would make me return to your site. As it is the overall cost was the same as all retail stores so you may not be my first choice for future buys. However, had I been in a hurry their would be no faulting your service. I was really after a bargain.”

Helpful Report

Posted 3 years ago

“I am impressed by this online DIY shop. The range of goods is good, delivery swift and reasonably priced.”

Helpful Report

Posted 3 years ago

“Very good service! Despite receiving an email apologising that an item was out of stock, with a full and detailed explanation as to the reasons and the alternative options, the order arrived in good time.”

Helpful Report

Posted 3 years ago

“Item arrived on time, in good condition , no problems.”

Helpful Report

Posted 3 years ago

“Product was well packaged and is as expected but courier delivery was rubbish.So annoying to watch APC 2hr time slot tracking get closer only to see it return item to depot. Made worse by no answer to phone calls/email to APC to clarify what was going to happen. Cust service at Wigley did answer my email query to them & eventually got a conf of delivery from APC. Product not considered urgent and I know the courier APC is very busy but lack of communication is disappointing and I would be reluctant to re-order at this time, for this reason.”

Helpful Report

Posted 3 years ago

“Just after starting the first use of the Hozelock Plus telescopic lance today, the plastic "bit" that controls the length of the lance broke, so now it cannot be used. However Wigley offered to replace it foc and the second version seems OK”

Helpful Report

Posted 3 years ago

“Very quick order to delivery time, would have been five stars but the cap on the strawberry feed was slightly lose so leeked over some of the other items, I would highly recommend this business ,great stuff Thank you Will”

Helpful Report

Posted 3 years ago

“Fast delivery”

Helpful Report

Posted 3 years ago

“Needed some diy equipment. The site was easy to use. When we went to pick up the staff were very helpful even though we went to the wrong place, we were served efficiently. Only problem was that the site was limited in stock. We were able to buy them at the time but the queu was too long.”

Helpful Report

Posted 3 years ago

“Easy to use website, and very quick delivery of items.”

Helpful Report

Posted 3 years ago

“Ordered an electric weed gun on-line, it was delivered a few days later by an employee on his way home from work. It works well and I was satisfied with the service.”

Helpful Report

Posted 3 years ago

“good product and good service”

Helpful Report

Posted 4 years ago

Wigley DIY is rated 4.9 based on 5,505 reviews