Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,025 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,025 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

Wightlink LTD 5 star review on 10th October 2023

Anne

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward, easy booking system Friendly staff and clean facilities”

Helpful Report

Posted 6 months ago

“Worry-free travel in a calm, unhurried manner. There is plenty of comfortable seating, smiling and considerate crew.”

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Posted 6 months ago

“Staff Looked after us btilliant crossing both ways no problem we will be booking again next year”

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Posted 6 months ago

“A fun way to start and finish a great day cycling around the Isle of Wight.”

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Posted 6 months ago

“From booking online to the travel experience, the process was easy, stress-free and efficient. Would use again and recommend to others.”

Wightlink LTD 5 star review on 2nd October 2023

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Posted 6 months ago

“I live travelling on the ferries between Lymington and Yarmouth. The short crossing symbolises the start of our holiday and always creates an air of excitement.”

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Posted 6 months ago

“Everything was just perfect. Checking in, the staff and the crossing”

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Posted 6 months ago

“Polite staff and clean ferry along with being kept upto date with any delays made it a joy to travel with Wightlink.”

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Posted 6 months ago

“Apart from the high prices, especially for a day return. I was dismayed to find that the toilets near the ticket office were very grubby. The doors were sticky, and needed a good clean. Food on board was packaged and full of E numbers. In this day and age, healthy food should be available. Get you act together Wightlink”

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Posted 6 months ago

“Very efficient and easy to travel with”

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Posted 6 months ago

“Very efficient, but hugely expensive”

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Posted 6 months ago

“Brilliant company, brilliant service, what's not to like.”

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Posted 6 months ago

“From checking in to leaving the ship all staff were friendly and helpful which made the journey enjoyable”

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Posted 6 months ago

“Excellent and well organised service. Ferry very clean and comfortable. Would definitely recommend .”

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Posted 6 months ago

“Excellent, can’t fault the service, all staff very friendly and helpful, highly recommend.”

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Posted 6 months ago

“A really great service from start to finish, so easy to book, board and disembark with friendly staff all the way. I enjoyed the experience very much and highly recommend Wightlink”

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Posted 6 months ago

“Fast, friendly and helpful”

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Posted 6 months ago

“Amazingly quick turnaround , getting us to our destination on-time who joins us up with the railway both on the island and back in Portsmouth. We took four journeys in the week we were on holiday , of those four we travelled three times on the upper deck outside was brilliant thanks to the weather being favourable.”

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Posted 6 months ago

“Accommodated on earlier ferries on both crossings. Running on time and efficiently. Great service.”

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Posted 6 months ago

“Wonderful experience ,all so organised.can't wait to do it all again .”

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Posted 6 months ago

Wightlink LTD is rated 4.7 based on 4,025 reviews