Wickes Q&A

21% of reviewers recommend Wickes

About Wickes: Wickes continues to be one of the major brands in the DIY and Home Improvement sector. We have a range of over 10,000 products (98% own brand), and are able to offer our customers everyday low prices by sourcing the best quality products at the lowest possible cost. Most of our products are available for next-day delivery, including big & bulky stuff. At Wickes you can discover a whole host of inspirational ideas for your Home and Garden, with some of our key products being doors, flooring, tiles, kitchens and gardens. Launched in 2006, the Wickes transactional website features product details covering the complete Wickes range. Our website is constantly being enhanced to help improve customer satisfaction, so why not be a part of that journey by helping customers find us.

0344 892 2721 (Ext. 6322)

National Customer Service Centre | Rhosili Road | Brackmills

Business & Office
DIY & Tools

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How quickly does Wickes resolve customer queries?

Greater than 52% of reviewers feedback is Wickes takes over a week to resolve customer queries.
Industry Average
" No customer service at Wickes Crystal Peaks just a very ignorant kitchen designer, he needs to do a course on how to speak to customers before designing a kitchen! "
- Anonymous
" I have called customer services and explained that this is not suitable for me asking to change it to the morning delivery as I intended. "
- Anonymous
" Wickes are useless from store to customer services best advice use another store especially Croydon branch "
- John Doe

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Alice, Customer Support