Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought a gazebo from Wido and I absolutely love it, not bad priced either. We had to erect it but it wasn’t that hard to do once up it looks amazing we have screwed it to the decking and had withheld the wind happy with my purchase.”

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Posted 3 years ago

“Excellent service and prompt delivery. Delighted!”

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Posted 3 years ago

“Terrible customer service. Bought a bbq grill with a manufacturer's defect from Wido. I raised this with the customer service via their email with the customer service. I did not get a response from them. I am still trying to get to speak to someone in customer service to even look at the issue raise but no luck. If you want peace of mind, stay clear from Wido.”

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Posted 3 years ago

“Very poor quality gazebo bought from wido. Description states it it weatherproof. When assembled all the stitching had holes in it so would not withstand any slight rain. Used once in slight bit of wind and the cover rubbed on the corners of the frame and ripped. Contacted wido customer services and had no response as of yet.”

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Posted 3 years ago

“Ordering process was easy. The package arrived on time as promised. I will purchase again from this company.”

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Posted 3 years ago

“Product cheap and nasty. Unable to contact company to discuss problem. No reply to phone and no response to email! The only positive was speedy delivery. I would not recommend this product or company!”

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Posted 3 years ago

“The product is of good quality and it was delivered the next day however I never got an order confirmation email. The instructions were not very clear but I did enjoy the challenge. It took more like 4 hours to put it together but I'm very please with the result. Would definitely recommend it.”

Helpful Report

Posted 3 years ago

“I ordered a tripple bin store, the 1 star is for delivery as it came the next day. As for the product well where do i start, it isnt worth £200+ its so flimsy its got lots of filler and glue, you open the middle lid and the doors next to it open. Im so disappointed, have contacted Wido still waiting for reply. At the moment would never use again.”

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Posted 3 years ago

“I Ordered a gas fire. I don’t know how it happened but I actually received two! I returned both of them with the courier and have Not received any communication from this firm. I have rang them and I have emailed, I am very upset about this Customer Service. I have no product and I have been charged twice.”

Helpful Report

Posted 3 years ago

“The item I have bought has scratched all over it, 1 big chip in the of the door on the front and the screws provided to fit the work top are incorrect and too small! I also emailed the issue with the screws and the worktop into wido and I teas ignored!!!”

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Posted 3 years ago

“Brilliant. Super fast delivery”

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Posted 3 years ago

“Searched everywhere for a storage unit perfect for what I want at the right size and there it was on Wido! Amazing price, free delivery & delivered in 3 days!! Amazing service and product, easy to put together and quality is rally good! Thank you so much”

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Posted 3 years ago

“Ordered on Tuesday for next day delivery, it’s now Sunday and still no delivery!!! Tried contacting you and no response either! Absolutely furious”

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Posted 3 years ago

“Bought a sun lounger The worst customer service. Bought for my wife (11 stone) had it for a week and started tearing at the o ring anchor points. Sent Amazon pictures, sent wido pictures emailed 3 times directly to wido. Finally got a return label from them ' must be in original packaging and I pay the postage for the return avoid.”

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Posted 3 years ago

“Product is clearly not new as described.”

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Posted 3 years ago

“I have been so impressed by both this company and the product ordered. It arrived with 24 hours which during these difficult Covid times was wonderful. Whilst the box was in all honesty a little battered looking the product was not damaged in any way. The quality was way above my expectations and the cushions and sun shade were a beautiful finishing touch! My eldest grandson, 4, thought it great and can't wait for the others to join him on a garden picnic. Cannot recommend highly enough and will certainly use this company again.”

Helpful Report

Posted 3 years ago

“item received on Wednesday 17/06/2020 , can’t fault delivery time as I only ordered item on 15/06/2020 . I was just concerned that I hadn’t had confirmation of order , I would use Wido again and also recommend to others . Get Outlook for iOS”

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Posted 3 years ago

“Good quality product, exactly the furniture set I was looking for. Easy to negotiate the website with clear details on measurements and description of product. Easy to order, very fast and efficient service. Good prices. Loved my furniture, delivered immediately.”

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Posted 3 years ago

“I have not yet received my full order. You have already taken the money. I can't get hold of anyone at the customer service. Very very poor to almost no communication. A very bad service. Please can you either provide my goods or refund my money. It has been stressful not knowing what's going on. I will never use this provider or recommend to anyone.”

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Posted 3 years ago

“Fast delivery and item just as described. Fairly easy to put together. Will definitely use Wido again”

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Posted 3 years ago

Wido is rated 4.0 based on 1,561 reviews