Wido Reviews

4.11 Rating 941 Reviews
77 %
of reviewers recommend Wido
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
Greater than 90%
accurate and undamaged orders
Greater than 86%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
Read Wido Reviews
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Email:

contact@widosupport.com

Location:

Unit 9 Glaisdale Parkway
Bilborough

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Very quick delivery but arrived scratched and bolts did not line up. More importantly it was much higher than advertised. I would have returned it but require a desk to use immediately.I will use it for the two weeks it is needed For my granddaughter to study at and then dispose of it
Helpful Report
Posted 1 day ago
This supposed bin store is the worst product I have ever bought online. The wooden materials are as cheap as they can possibly find, akin to balsa wood. Those parts that were pre- assembled were held together with flimsy and often bent staples and the rest are supposed to be self assmbly according to a "manual". The manual has been photocopied so many times it was in places difficult to see and the language was incomprehensible.The kit came complete with a package of screws and bolts, which was unsurprisingly incomplete. When I phoned to complain I was promised another pack which also came incomplete. When the unit was finally assembled it was obvious that the design was faulty, you either have to push the bins in handle outwards ( in order to be able to remove them smoothly) in which case the swing lid becomes useless as it opens in the opposite direction, or you have to push the bins in with the handles at the rear making full bins difficult to remove. The design only allows the swing top to be opened to about 30 degrees, before one piece of wood crushes another.on complaining I was told to send photos so that " our designers can improve the product". Here's a clue, sack the "designers" and start again trying to make a useful product. Needless to say the flimsy finished article came apart in the first gust of wind. It has now become my most expensive kindling wood. A poor product and poor service
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Posted 5 days ago
Great shopping experience with Wido. Item as described at a great price and free postage. Thanks Wido.
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Posted 6 days ago
One of the best heaters i have ever used.
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Posted 1 week ago
At 2nd attempt of trying to buy a bin ( 1st time not in stock) - I found staff very helpful, friendly and efficient.
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Posted 1 week ago
Easy to order prompt delivery but couldn't get discount voucher for first order to work but price was still better than I could find anywhere elsd
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Posted 1 week ago
Excellent service. Great quality and quick delivery. Thank you.
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Posted 2 weeks ago
Bought ramps received the next day good price and quality
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Posted 2 weeks ago
Lady on phone was extremely helpful service same
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Posted 2 weeks ago
The communication was excellent, delivery was as promised and customer service was spot on. The product is a lovely colour and really good value for money.
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Posted 2 weeks ago
Great service and super quick delivery. Our tables are exactly as we expected and will look perfect in our living room! Very happy and would definitely recommend
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Posted 2 weeks ago
Fast delivery, great customer service!
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Posted 2 weeks ago
it's very poor delivery service although I was meant to receive my parcel on the 4/02/20 I still haven't receive my parcel
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Posted 2 weeks ago
The only problem was no instructions, but we phoned your team who were very helpful and sent me them via email asap. Very pleased with the product as well.
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Posted 3 weeks ago
My parcel was left outside in the rain all day by the courier. The items inside were faulty and damaged. Took 10 days for replacement parts with no offer of a refund or return. Certainly wouldn't use again or recommend to others.
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Posted 3 weeks ago
Lovely toy box at great price! Fast shipping too :). Very pleased!
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Posted 3 weeks ago
My 2 year old loved the table. It's good quality easy to put together
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Posted 3 weeks ago
Good product.good price.good delivery
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Posted 3 weeks ago
Wido excellent service can not fault your response item sent was damaged and I was offered a 50% discount but as item was a gift I declined. I then received a new item 2 days later and told to keep the original item as well. Thank you so much.
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Posted 3 weeks ago
Wido performed to a standard that can only be called excellent, will be ordering from wido again in the future
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Posted 3 weeks ago
Wido is rated 4.11 based on 941 reviews