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Whoopsie Reviews

4.2 Rating 170 Reviews

82 %

of reviewers recommend Whoopsie

Company Reviews

4.2

Based on 170 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Whoopsie:

Whoopsie Insurance, from the people who care!

Let us protect you and the things you love, with our great range of insurance products.

All our insurance products are backed by regulated underwriters meaning your policies are all protected by the financial compensation scheme. It means that in any instance, you're in safe hands!

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My boiler broke down 5 days ago and I contacted Whoopsie immediately on a web page which is confusing if you have an older boiler. I sent all the documents needed and expected an engineer. I struggled to get a quick response from Customer services with someone to call you back - I have now had a favourable response and the engineer was scheduled immediately to arrive in the morning. James on the late team came through thank you. My old dependable 20 year old boiler was fixed very easily without the need for a new boiler.”

“I am reassured that I don't have to worry about any water problems”

“How do we get hold of you for drainage cover”

“Despite being registered with TPS my elderly relative was cold called and signed up for a service that was not required. I think a 3rd party were involved. To be fair this was very swiftly and proactively remedied by Whoopsie who are investigating how this happened, cancelled the policy and say a bouquet of flowers are on their way. Top communication once they realised there was a problem.”

“As the comments written on my previous review state , I have been in contact with the customer service team and the problem has now been sorted and I have been assured that the direct debit has been cancelled. They apologised and said they would be in contact with the person who had spoken to me. So all sorted very promptly, thankfully.”

“I told them I wanted to see the paperwork before I agreed to any contract, they said they didn't work like that and that the paperwork would be sent 3-5 days and the money would come out in 7 days. I said I did not give permission to take any money as I needed to to see the paperwork first. I then said I didn't want to do business with them and did not want to proceed Luckily I phoned my bank , and surprise, surprise they had actually set up a direct debit, which I immediately cancelled. So all I can say, is be very careful with this company.”

“This is the insurance company you need if you are looking for good protection with affordable price. They also put their customers' satisfaction first. I am glad to recommend them.”

“I just wanted to take a moment to tell you about how absolutely amazing and professional Usure is. I took insurance from them for my home, and they processed my application quickly.”

“I want to express my since gratitude to Usure company, for their kind help in getting my claim done. It did not take too long, and the agents were very nice to always check back with me, ensuring I got what I needed. Thank you once again.”

“Thanks, Usure for being the clearest and most straightforward insurance company!”

“Usure doesn't have many cover options, but they do have some good choices for insurance packages. The lady I spoke to was very helpful in setting me up with great quotes. I shall definitely spread the word. Thanks!”

“I use Usure Insurance for their pet insurance. It is a good approach for an insurance company to provide insurance for pets, as we all know how expensive vet bills can be. I love that they care about this issue. The agents from Usure are also very nice and super helpful.”

“Top notch customer service! I have had no problems with usure yet. Every concern I have about my policy was answered quickly and professionally. The service they offer is great, yet the price they ask is very affordable.”

“We first heard about Usure Insurance company from our children, and they recommended us to get home insurance for our new house from Usure. At the time we knew we did need an insurance but we're not quite ready to make a decision. Then our son was unlucky to have his home boiler broken, but he told us that luckily his boiler is covered with Usure insurance. He showed us how easy the claiming process with Usure went. After that, it is no-brainer for us to get one for ourselves. Thank you very much, Usure.”

“I had the most amazing experience with Usure Insurance company. My claim process went so seamlessly. And the rate they offered me is really affordable. I can't really thank them enough. Good job, Usure!”

“I highly recommend Usure to all of my friends and family. They gave me great service, and their rates fit well within my limited budget, which is a very important thing for me. I really feel I save both money and time with them.”

“USURE Insurance has always treated me well, and it did not take long to file my claim with them. They were quick and very competent in what they do. Thanks very much.”

“Choosing Usure to be our insurance provider is the best decision we made as a family. We have always been treated with good manners and respect, and when we needed to make claim, everything was done quickly. We are thankful for their service.”

“I honestly say that Usure really lives up to their promises. Each claim is taken care with ease, the reps are also very professional. I highly recommend them.”

“They do what they say. One of the best”

Whoopsie is rated 4.2 based on 170 reviews