Whoopsie Reviews

Name: Whoopsie
Address: Clipeus Ltd, Southampton International Business Park, Southampton, Clipeus Ltd, Southampton International Business Park, Southampton, Hampshire
Rating: 4.22

4.2 Rating 170 Reviews

82 %

of reviewers recommend Whoopsie

Company Reviews

Metrics

Info

4.2

Based on 170 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Whoopsie:

Whoopsie Insurance, from the people who care!

Let us protect you and the things you love, with our great range of insurance products.

All our insurance products are backed by regulated underwriters meaning your policies are all protected by the financial compensation scheme. It means that in any instance, you're in safe hands!

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently left a review stating that no one was contacting me I take this back it was in fact my emails putting them into junk and not making them visible, the team were extremely helpful and my boiler service is booked”

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Hi Amand, Thank you for the lovely review, I will pass your feedback to our Customer Service team.

“Great service, had an engineer the next day to fix my boiler.”

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“Absolutely atrocious company, avoid at all costs. We have been trying to get our boiler sorted since September last year. It has an intermittent fault. After numerous phone calls they finally sent an engineer last year who did nothing but tried to sell us a new boiler. After a load more emails and phone calls they sent the same engineer again and again he was not interested in looking at the boiler just wanted to sell us a new one. They rarely answer the phone or reply to emails. Happy enough to sign you up and take your money but have no interest in giving the services promised. We still have an intermittent fault on the boiler which is getting more regular all the time. Thanks for nothing Whoopsie”

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“Rang 25/05 No reply emailed at 9pm 26/05 10.40am no reply. Rang customer services at 9am could not get through to claims she said would leave message to date no phone call this is ringing for emergency”

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Hi Amar, Thank you for your feedback. I can see you managed to get through to us and I hope we resolved the emergency quickly! Tyler

“I told them I wanted to see the paperwork before I agreed to any contract, they said they didn't work like that and that the paperwork would be sent 3-5 days and the money would come out in 7 days. I said I did not give permission to take any money as I needed to to see the paperwork first. I then said I didn't want to do business with them and did not want to proceed Luckily I phoned my bank , and surprise, surprise they had actually set up a direct debit, which I immediately cancelled. So all I can say, is be very careful with this company.”

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“I can't seem to get anyone to respond to the boiler service request, website is confusing there is nonoption to just select a service, give filled in the form about the times and sent 2 nessages now to your customer but do far no response quite dissapointing”

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Hi Amanda, I can see we have booked your boiler service but if you do have any further issues you can email hello@whoopsie.uk. Thanks Jack Customer Care

“Had a boiler engineer out for my nan within 2 hours, fantastic service!”

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“Great service, had an engineer the next day to fix my boiler”

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“I went on holiday when I got news from my family that our boiler stopped working. As soon as I called Usure, they immediately sent a guy to check it out, and from what I heard, he was very cooperative and polite, and quickly processed my claim. I would definitely recommend this company.”

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Whoopsie is rated 4.2 based on 170 reviews