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Wholesale LED Lights Reviews

4.4 Rating 5,074 Reviews

84 %

of reviewers recommend Wholesale LED Lights

Company Reviews

Product Reviews

4.4

Based on 5,074 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

Wholesale LED Lights 5 star review on 23rd September 2021

Wholesale LED Lights 5 star review on 23rd September 2021

Wholesale LED Lights 2 star review on 20th August 2021

Wholesale LED Lights 5 star review on 21st July 2021

Wholesale LED Lights 5 star review on 28th June 2021

Wholesale LED Lights 4 star review on 26th June 2021

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was doubting in using this company as for the many reviews but still ordered downlights and got a call from the customer services next day saying that there will not be enough in stock and they are coming in long time so they were quick and helpful at finding me even a better product that they even don’t even sell on the website but a supplier had! Delivery said it will take a week but arrived in two days! Best service attempting beyond possible to help!! Definitely will come back!!!”

Posted 2 years ago

“Despite a damaged item, which wasn't wholesale LED lights fault - it was quickly and effortlessly replaced without question. Highly recommended. So much so I purchased another £600+ of lights from them”

Posted 2 years ago

“Helpful staff, quick delivery , Non problems whatsoever with the lights. Thank You”

Posted 2 years ago

“Ordered a few outdoor LED sensor floodlights. Terrific product. We had some trouble with the delivery (some lights missing) but Sydney promptly put it right. Note that "next day" shipping refers to next day after product is determined to be in stock (not the day after you order). ...would use WLED again.”

Posted 2 years ago

“I ordered some switched. One turned out to be the wrong type but Sydney sorted the problem efficiently without fuss. Correct item supplied and the other collected. Full marks Wled.”

Posted 2 years ago

“I highly recommend WLED, I have bought from them several times over recent years and always found them incredibly helpful, happy to talk to you and very knowledgeable, answering any questions you might have, the orders are processed and dispatched very quickly, added to that, fantastic aftersales service. Will happily deal with them again and again, plus recommend to friends and family.”

Posted 3 years ago

“Awful, took my money when the item was not in stock and then wouldn’t refund. Still waiting 2 weeks later . Absolutely shocking service, I’d recommend to AVOID”

Posted 3 years ago

“Order arrived on time. Unfortunately 3 bulbs broken in transit. Email was answered within 12 hours, and after supplying photographic evidence of the damage, three new bulbs were dispatched and i received them the next day. Totally painless experience. Maybe some more "Fragile" tape on packaging would stop the carrier being so careless.”

Posted 3 years ago

“Problems with lights not interested! Day light robbery.... still waiting on a replacement light from November.. you keep getting told it’s been sent out express. Where is it then. Keep clear”

Posted 3 years ago

“Two of 14 LED Bulbs had there locating pins pushed into the bulb. Apparently I have to spend my money to send them back when it obviously a manufacturing problem. Don’t Bother if you expect Service!!! Ps Another bulb has just gone!!”

Posted 3 years ago

“Brilliant old school customer service, video's on there website very informative and easy to understand. I've now got leds in all my rooms. Postage very reasonableas well.”

Posted 3 years ago

“i ordered few lights and paid extra for the next day delivery, and they never arrived, after 8-9 days I called them for an update and they said they are now out of stock, and can't deliver. Poor Communication & Worst customer Service.”

Posted 3 years ago

“Ordered item on the Monday late pm, paid extra for the items than other suppliers because they offered next day delivery, now will not arrive til Friday. Very dismissive - offered pitiful excuses blaming the virus. Terrible service.”

Posted 3 years ago

“Great service on a replacement item, identified on the chat system ordered and delivered in a few days. Excellent service and product.”

Posted 3 years ago

“Good Quality LED Lights. 34 purchased Had them installed 5 years ago still going good. Good advice given when it came to dimmer switches. Will buy again in the future.”

Posted 3 years ago

“Happy with my light !”

Posted 3 years ago

“I have had the most superb advice and service from this Company concerning infra red bar heaters. I very quickly got sound advice about what I would need for a conservatory and then their advisor Louis Henry gave a quick and detailed answer to my follow up questions. I bought one heater to try it but as it was out of stock they supplied with an upgraded heater which arrived very quickly. I have now ordered another through a very efficient colleague of Louis Henry's. Its amongst the best customer service I have received in my 69 years on this planet!”

Posted 3 years ago

“Very good customer service. I had a small issue with one of the LEDs on delivery and their response was very fast and the issue resolved very promptly without any hastle - Very professional team - Will have no hesitation to order again. Only "Very" small issue is that the courier who delivers these products make it mandatory for a signature and in the current climate made me very nervous and unsafe.”

Posted 3 years ago

“Absolute cowboys, got A quote for led strip, profile and driver. £30.00 cheaper than my wholesaler only strip and profile turned up I was then told I hadn’t been quoted on a driver. Purchased 100w driver for £34.00 just spent all afternoon fitting the product and the strip is the wrong colour should be 4K cool white and it’s 3k warm white. Also no delivery note or invoice has ever turned up so don’t even know how much I’ve paid for the led strip and profile separately. Avoid like the plauge”

Posted 3 years ago

“Sent email quote request on 22 April and again on 28 May. Just called them to be held with dumb muzak for 3 minutes then to be told by a robot that "sales" were busy !! Good luck if you chose to try this outfit !”

Posted 3 years ago

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Wholesale LED Lights is rated 4.4 based on 5,074 reviews