Wheelfreedom Reviews

4.9 Rating 2,378 Reviews
100 %
of reviewers recommend Wheelfreedom
Read Wheelfreedom Reviews
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Phone:

0800 0258005

Email:

info@wheelfreedom.com

Location:

Unit 61 Barwell Business Park, Leatherhead Road
Chessington
KT9 2NY

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Wheelfreedom 5 star review on 8th February 2024
Denise Mckinney
Wheelfreedom 5 star review on 22nd August 2023
Morag Tebbit
Wheelfreedom 5 star review on 3rd July 2023
Elisabeth Ehler
Wheelfreedom 5 star review on 16th November 2022
Jonathan Tranter
Wheelfreedom 5 star review on 24th October 2022
Gina Lloyd
Wheelfreedom 5 star review on 30th May 2022
Heidi Reilly
Wheelfreedom 5 star review on 18th May 2022
Barbara Stickland
14
Anonymous
Anonymous  // 01/01/2019
Very helpful from start to finish. Excellent service.
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Posted 1 day ago
I found the wheelchair hire system really easy and user friendly and would happily recommend.
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Posted 3 days ago
This is the third time I have hired a folding wheelchair from WheelFreedom. The service is reliable, punctual and easy to use. There may be cheaper deals going, but this one is affordable with quality products.
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Posted 1 week ago
I was delighted to be able to hire the chair with no fuss or bother. The chair was delivered exactly as you said it would. I couldnt believe it came so promptly and ended my struggling round the house meaning I could make a cuppa or get to the loo easily. Returning the chair was not difficult, just let you know and it will be collected, and it was. The chair was clean and in good condition and if anyone needs your help I will readily recommend them to you. Thanks, Pippa Francis, for whom my wonderful neighbour Rhiannon Leysen did the ordering .
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Posted 4 weeks ago
Cannot fault the perfect service from start to finish . No hassle ordering and next day delivery and collection
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Posted 1 month ago
We were in need of a wheelchair urgently following a skiing accident at Christmas, for a child. Wheelfreedom were extremely helpful and delivery was made early the next day. We used the chair for 2 months. Collection was easy and the company coukd not have been more helpful
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Posted 1 month ago
The wheelchair did its job but it showed signs of wear and tear including a torn footstrap when it arrived
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Posted 1 month ago
I found wheelfreedom online while searching wheelchair hire. I found the website easy and informative but nothing beats speaking to a person. The lady I spoke to (apologies for not remembering her name!) was very helpful. Everything about the hire was explained fully. I was also impressed how quickly and efficiently the wheelchair hire was arranged. The collection process was equally as effective. Thankyou .
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Posted 1 month ago
The staff were very friendly and understanding. Hiring a wheelchair and returning it was so simple and very quick service to deliver and collect it. Would definitely recommend them and use them again if needed.
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Posted 1 month ago
From placing the order to returning the equipment, everything was was smooth and speedy, which was a great help in difficult circumstances. The wheelchair was very easy to unpack, put together and fold up to go in the car. Would highly recommend this company.
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Posted 2 months ago
very helpful service for first chair. friendly workers and fast delivery and pickup :) A bit of freedom before getting my custom chair!
Wheelfreedom 5 star review on 8th February 2024
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Posted 2 months ago
Lovely friendly service, easy to understand the process and professional.
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Posted 2 months ago
Easy to contact by phone,friendly & well informed service,easy to set up account,prompt and personal delivery,good product,easy to opt out and settle account. What more could you want?
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Posted 2 months ago
A very easy and pleasant company to deal with. Everyone from the sales contact, through to the previsit call, trial itself and eventual recommended solution was first class. A really knowledgeable set of employees helping those that really need it with a tremendous attitude all round
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Posted 3 months ago
Ordered a wheelchair to help my mother recover from knee surgery. Ordering was very simple; pleasant, helpful staff processed the order over the phone. Delivery was quick and efficient on a pre-agreed date. Costs were transparent and fair. The wheelchair was well made, simple to set up and use, very lightweight and easy to transport. Returning the wheelchair was very quick and effective. Next day collection and the product was easy to repack. Very happy with the overall service and quality
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Posted 3 months ago
The wheelchair is light and easy to use. It’s comfortable and delivery and pick up was simple and efficient. I hope I never have to, but would definitely use this company again if I ever had the need.
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Posted 3 months ago
This is a great company. Customer service offered me good advice to suit my changing needs and were always very helpful. Delivery was fast and efficient . It is easy to cancel the next hire payment . The equipment was good quality, sturdy and very clean
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Posted 3 months ago
Very pleased with the quality of the hire chair and felt it was very good value for money. It was very reassuring to be able to speak to actual human beings over the phone, as opposed to messages via the web. All the staff we spoke to were first class and caring particularly Sue who deserves a special mention. We would definitely use them again.
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Posted 3 months ago
A most efficient and prompt service; highly recommended.
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Posted 3 months ago
Delivery and collection was prompt and hassle free, the wheelchair itself was easy to assemble. It was well suited for the heavier person and handled very well. It has been a huge help as my husband was able to go watch the fireworks at a display for the first time with the grandkids. We were considering on purchasing a wheelchair from yourselves, so if you could email me prices for wheelchairs for 22 stone plus persons. But also one thats compact enough to go into a boot of a car.
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Posted 4 months ago
Wheelfreedom is rated 4.9 based on 2,378 reviews