Western Towing Reviews

4.9 Rating 430 Reviews
98 %
of reviewers recommend Western Towing
4.9
Based on 430 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone
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Phone:

01392216336

Email:

shop@westerntowing.co.uk

Location:

3 Marsh Green Road North Marsh Barton
EXETER
EX2 8NY

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Anonymous
Anonymous  // 01/01/2019
Came to western towing in desperate need for roof bars for the Ford ranger wildtrak I had on hire due to my car out of action due to an accident so I could get my roof box back home Had bars in stock at a fantastic price, fitted there and then, all done in around half an hour Overall a brilliant friendly service that helped me get all my stuff back home, thanks Highly recommended 👍
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Posted 1 year ago
Had a Towbar Fitted here? Very Helpful. Skye was very good at making sure I understood how the towbar attached and detached. I would definitely, recommend Western Towing to anyone. I have just booked in my caravan for a Full habitation service too.
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Posted 2 years ago
Took my caravan for a service today, excellent customer service! See you next year.
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Posted 2 years ago
Booked my van in to have a tow hitch fitted, told them make a model before hand they said they could do it no problem, on the day of fitting they rang me to say they couldn't fit it because of shape of rear bumper; they then charged me £36 pounds saying it was a return charge for the towing hitch and took from deposit. really poor customer service would not recommend.
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Posted 2 years ago
Item ordered delived next day...Excellent
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Posted 2 years ago
Needed a trailer cover at short notice and they despatched same day to get to me in time. Good information on the website, good price- Great service Thanks
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Posted 2 years ago
Ordered a tail light for my Erde 122 trailer. It was out of stock and there was a supply problem. However, they kept me informed and tried to chase the supplier. They then contacted me when the stock came in and it was delivered with 48hours. Excellent customer service. Well Done!
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Posted 3 years ago
Have ordered items from these guys previously and always very helpful if you are not sure which part etc. you need. This time Parcelforce said they had tried to deliver my items which was rubbish, I rang Western and again couldnt be more helpful, they contacted Parcelforce and ensured it was delivered the next day which it was, they tracked it and even rang me to make sure I had received it. Proper service which is rare these days.
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Posted 3 years ago
Ordered on line and had an issue trying to book next day delivery, spoke to the office and the chap couldn't be more helpful, even checked to make sure they had stock of the items I needed. Items arrived at 08:30 the following day without issue. Highly recommended and will definitely use again. Ian B (Glossop)
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Posted 4 years ago
Guy on the phone very helpful as I was a little unsure of the wheels I needed, arrived the next day, what more can anyone ask for.
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Posted 4 years ago
Made a mistake buying wrong bars, western sorted within 2 days just in time to go away, thanks
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Posted 7 years ago
Excellent quick supply of item purchased
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Posted 7 years ago
Western Towing had what I needed, it was in stock and was delivered promptly as promised.
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Posted 7 years ago
Very speedy delivery. I like the way many of the components' dimensions are given with the description.
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Posted 7 years ago
Very good delivery
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Posted 7 years ago
Easy to order and delivery is quick . Very competitive prices too.
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Posted 7 years ago
Thank you for your review.
Posted 7 years ago
good prices and delivery time.
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Posted 7 years ago
excellent service quick delivery
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Posted 7 years ago
Delivery was as stated no fuss just ordered and delivered
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Posted 7 years ago
The Ladder Rack you supplied, was better than the ERDE one I had originally asked for. This is because it is mounted on the out side of the ERDE 142 trailer, the extended raised cover etc. can almost still be fully in place. I have one comment here - if the fixings of the Ladder Rack had extra 3 mm spacers to the side mountings, then the PVC cover would be able to be fully put in place.
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Posted 7 years ago
Thank you for your comments. We will pass them on to the manufacturer of the ladder rack.
Posted 7 years ago
Western Towing is rated 4.9 based on 430 reviews