The Westbourne Centre Reviews

5.0 Rating 271 Reviews
99 %
of reviewers recommend The Westbourne Centre
5.0
Based on 271 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Westbourne Centre Reviews
Visit Website

Phone:

01214560880

Email:

carly.dalton@westbournecentre.com

Location:

The Westbourne Centre, 53 Church Road, Edgbaston
Birmingham
B15 3SJ

Write Your review

Tell us how The Westbourne Centre made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I went to the Westbourne centre with what I thought was a cold sore that wouldn’t heal when Mr Hiroshi Nishikawa checked me out he found it was cancer and drew me a picture of what he would do.He needed to take away a large portion of my lip remodel it and stitch me up. I was so scared I was given a date and attended the centre and had my operation. I only had a local anesthetic and throughout the operation he talked to me and made me feel comfortable. I cannot express how grateful I am and I’m so happy with the outcome. Dr Hiroshi Nishikawa called me the next day to see how I was doing also Anja his sectetary checked that everything was ok too.I found all the theatre staff so supportive and caring. I cannot express how amazing this centre is.
Helpful Report
Posted 6 months ago
Hi Sheila, Thank you so much for your 5 star rating! It sounds like you experienced exceptional care here, and we're grateful you chose to trust us with your treatment. Your kind words are a testament to the great service provided by Mr Hiroshi Nishikawa and all of the staff at the theatre, and we appreciate your praise. Thank you again for sharing your experience. Best wishes, Westbourne Centre
Posted 6 months ago
Im delighted with my treatment so far,im booked in for my procedure in november,and instead of being nervous,im actually excited! Mr.Nishikawa and his secretary,Anja,have been amazing,would highly recommend them and the Westbourne centre in general
Helpful Report
Posted 7 months ago
Hi Miss Douglas, Thank you so much for your 5 star rating! We are so pleased to hear that you enjoyed your experience and that Mr. Nishikawa and Anja have been so helpful during this process. I'm delighted that you're excited to have your procedure in November, and are no longer feeling nervous. We look forward to welcoming you back to the Centre! Best wishes Westbourne Team
Posted 7 months ago
I was referred by my dentist to have an extraction at the Westbourne Centre. I was invited in for a consultation with the dentist. During this visit I had x-rays carried out by Chloe who was very welcoming and explained the process clearly. I saw Mr Monaghan who explained the procedure. I was invited back two weeks later to have the tooth removed. Mr Monaghan was great, put me at ease and spoke to me throughout the extraction. Kianna his assistant explained everything clearly post extraction, so all in all I had a great experience and would highly recommend. Thankyou very much.
Helpful Report
Posted 7 months ago
Hi Stephen, Thank you so much for taking the time to share your feedback about your recent experience at the Westbourne Centre. We greatly appreciate your kind words and recommendation. We are thrilled to hear that you had a positive consultation and extraction process with our team. Chloe, Mr. Monaghan, and Kianna are dedicated professionals, and your feedback will surely motivate them to continue providing exceptional care to all our patients. Thank you once again for choosing the Westbourne Centre for your dental needs, and we wish you all the best for your continued oral health. Best wishes Westbourne Centre
Posted 7 months ago
I would highly recommend the Westbourne center after having treatment there on the 1st of September 2023, I was made to feel so calm, comfortable and stress free from start to finish by all staff and in particular by Mr Attard who extracted my wisdom tooth. I would highly recommend the Center and my Dentist Mr Attard x
Helpful Report
Posted 7 months ago
Thank you so much for your kind 5-star rating of The Westbourne Centre We are so glad to hear about such an amazing experience you had on the day of your treatment. It is wonderful that you were able to feel relaxed and stress-free from start to finish with the assistance of Mr. Attard. We appreciate your positive recommendation of the Centre and Mr. Attard. Thank you for choosing The Westbourne Centre!
Posted 7 months ago
My mom saw Mr Mc Millan today. He was so caring and the customer service was 5 star
Helpful Report
Posted 7 months ago
Hi Mrs Rowe, Thank you for leaving us feedback on behalf of your mom. We are delighted to hear your thoughts on Mr McMillan and his caring nature , we will pass on your kind words. Best wishes Westbourne Centre Team
Posted 7 months ago
Absolutely amazing experience with the Westbourne Centre. Everyone was so kind and supportive through my treatment, from the receptionists to the nurses and consultants. I appreciated the time taken in explaining my procedure as well as the excellent clinical care received. Couldn’t fault the experience and would highly recommend to anyone.
Helpful Report
Posted 8 months ago
Hi Charlotte, Thank you so much for your kind words! We're thrilled to hear about your positive experience with us. Your recommendation means a lot to our team. If you have any questions or need assistance in the future, please don't hesitate to reach out. Best wishes, The Westbourne Centre Team
Posted 8 months ago
I had my nose tip lifted and reduced. I was very self conscious of it and had the procedure done by Mr Mehboob Ali. He did a absolutely amazing job! During the consultation he was open and honest and explained how the procedure would be carried out. It was done in 45mins under sedation and local anaesthetic. My nose looks absolutely amazing and I've had so many complements about how natural it looks and I highly recommend using him! I have also had previous procedures with him and everytime I have not been disappointed. Thankyou for doing a fantastic job Mr Ali and the team on the day was amazing to!
Helpful Report
Posted 8 months ago
Hi Sandra, It's wonderful to hear about your positive experience with Mr. Mehboob Ali. His open and honest consultation, along with the skilful procedure, clearly made a significant impact. Achieving a natural look and receiving compliments speaks volumes about the quality of his work. Thank you for sharing your satisfaction and recommendation. We will pass on your wonderful comments. Best wishes, The Westbourne Centre team.
Posted 8 months ago
I was referred to the Westbourne Centre by my dentist as upper big back tooth had caused me problems which my dentist could not handle and I was scared to death until I met Mr Tim Martin. What a fantastic man and dentist, how he put me at ease and explained the job to be done, which he did brilliantly, the man deserves a knighthood. Absolutely brilliant, and the other staff made me so welcome, very much obliged to all. Thank you so much. Brian Hill
Helpful Report
Posted 8 months ago
Dear Brian Hill, Thank you so much for your heartfelt message. We truly appreciate your kind words and are delighted to hear about your positive experience at The Westbourne Centre. We're thrilled that Mr. Tim Martin was able to alleviate your concerns and provide you with exceptional care. Your praise and recognition for his expertise and approach mean a lot to us. We'll be sure to pass on your appreciation to him. It warms our hearts to know that you felt welcome and at ease during your visit. Our team is dedicated to ensuring a comfortable and reassuring environment for all our patients, and we're grateful for the opportunity to have served you. If you have any further questions or require assistance in the future, please don't hesitate to reach out. Thank you once again for choosing The Westbourne Centre for your dental care. Warm regards, The Westbourne Team
Posted 8 months ago
Having received dental treatment at The Westbourne centre, I would definitely recommend them , from the moment I walked through the door the staff were very kind and caring, the centre is very clean and relaxed. Treatment was very professional, making sure I was ok throughout the procedure,and the information given for after care was appreciated.
Helpful Report
Posted 8 months ago
Hi Jacqueline, Thank you for leaving us your very kind review. We really appreciate your feedback and thank you for recommending our services, we will pass on your wonderful comments to the team. Best wishes The Westbourne Centre
Posted 8 months ago
Mr Rhodri Williams completed an extraction for my Son today who had an "extra" tooth in strange position. My son was initially extremely nervous however Mr Williams was fantastic with him. The procedure was over in minutes and my Son is feeling just fine. He has been telling everyone how quickly it was done and that he got to speak about the Formula 1 racing with the dentist! Huge thank you to all involved. If anyone is considering any private dentistry this is the place to go. Fabulous friendly service
Helpful Report
Posted 8 months ago
Hi Rachael, Thank you so much for sharing your positive experience with us! We are thrilled to hear that Mr. Rhodri Williams provided exceptional care during your son's extraction. Building a friendly and welcoming environment is one of our top priorities, and it's heart-warming to hear that your son had a positive and memorable experience. Your kind words and recommendation mean the world to us. We take pride in offering fabulous and friendly service to all our patients, and we're truly grateful for your support. If you or your family need any further dental care or have any questions, please don't hesitate to reach out. We are always here to assist you. Best wishes The Westbourne Centre
Posted 8 months ago
Mr Attar (apologies if the spelling is wrong) is honestly the best dentist I have ever had the privilege of meeting. I realise in the context of having someone drill into your mouth this might sound absurd, however, he is kind, caring, professional and cares deeply about his patients. I was referred to the surgery with two highly complex impacted wisdom teeth. There was significant risk as the roots and my nerve were hugging! Mr Attar took time to fully explain, take all the required diagnostic scans and explain the risks, all while checking i understood. He did this most poignantly while being very human and genuine. I must admit it is the best treatment I have ever experienced in dentistry and I say this having had to seen dentists nearly monthly for the last year. Also, the dental nurses are fabulous, kind, caring empathetic and very understanding. I genuinely cannot speak higher of the staff, professionals or dental surgery. I will Only be going here if I have dental issues in the future. Even privately it is worth every penny!!!
Helpful Report
Posted 9 months ago
Hi Caroline, We greatly appreciate your kind words and feedback. Your review truly warms our hearts and motivates us to continue providing the best care possible to our patients. We are delighted to hear that you had a positive and comfortable experience during your visit, despite the complexity of your case. Our team takes great pride in delivering compassionate and professional dental care, and we are thrilled that you felt well-cared for throughout the process. Your appreciation of Mr. Attard's expertise, kindness, and genuine care means a lot to us. We understand that dental procedures can be anxiety-inducing, and we strive to create a supportive and empathetic environment for all our patients. We will definitely pass along your compliments to Mr. Attard and our dental nurses, who will be equally thrilled to know that their efforts made a positive impact on your treatment. Best Wishes The Westbourne Centre
Posted 9 months ago
Very happy with my dental treatment from Mr Elledge. I really appreciated the friendly and attentive care from all the staff, the procedure was timely, swift and successful, matters were clearly explained to me before and after, both face to face and when calling on the phone. All in all, I definitely received the treatment and the outcome I hoped for. Thank you.
Helpful Report
Posted 9 months ago
Hi Acg Lowe, Thank you for leaving us your very valuable feedback. We are really pleased you had the outcome you hope for here with Mr Elledge. We will pass on your lovely comments. Best wishes The Westbourne Centre
Posted 9 months ago
Mr Fatah carried out my procedure at the Westbourne Centre and did an amazing job. The results are exactly as I requested. The level of service given by the staff at the centre on the day of my procedure was outstanding. I felt in very safe hands and cared for. I would not hesitate to recommend Mr Fatah and plan to see him again for a different procedure.
Helpful Report
Posted 9 months ago
Hello, We really appreciate you leaving your lovely feedback for Mr Fatah and the rest of our team. We are so pleased to hear your results are outstanding. We will of course, pass your wonderful comments onto Mr Fatah and the rest of the team. Best wishes The Westbourne Centre
Posted 9 months ago
As a loyal patient of Mr Fatah’s for longer than I ( and probably he ) cares to remember ! I have always been willing to wait if necessary to ensure that I receive the excellent care and expertise that he and his team never fail to deliver . As well as being an exceptionally talented surgeon with an artists eye for detail, Mr Fatah is compassionate and has the ability and willingness to explain the complexities of any procedure in lay persons language , thereby ensuring realistic expectations and excellence outcomes . For these reasons and may more I would unreservedly recommend Mr Fatah and his team to any prospective patients considering procedures at The Westbourne Centre . I am so grateful to him and I firmly believe him to be a shining star in his areas of specialism.
Helpful Report
Posted 10 months ago
Hi Madeleine, Thank you so much for leaving us your fantastic feedback. We are so pleased that you have had excellent results with Mr Fatah over many years. Thank you for being such a loyal patient. We will pass your wonderful comments onto Mr Fatah and the rest of the team. Best wishes The Westbourne Centre
Posted 10 months ago
I had to have an extraction yesterday and Kevin McMillan and Claire Nurse were so lovely with me. They were kind, very professional and thoughtful and caring. Couldn’t recommend them more highly. Many Thanks to you both
Helpful Report
Posted 10 months ago
Hi Ms Ingram, We really appreciate your lovely feedback. We will pass your comments onto Mr McMillan and Claire. Thank you for leaving us 5 stars. Best wishes The Westbourne Centre
Posted 10 months ago
By a country mile Mr Nishikawa and his amazing team deliver brilliant results I had a breast reduction in April and have felt supported, informed and to top it all the skills of Mr Nishikawa have delivered excellent results including recovery time. Fabulous bedside manner and sense of humour from Mr Nishikawa I highly recommend this team and a big thank you to Anja & Allison.
Helpful Report
Posted 10 months ago
Hello, Thank you for leaving us your wonderful feedback. We really appreciate your kind words. We will of course pass your comments onto Mr Nishikawa, Anja, Alison and the rest of the team. Best wishes The Westbourne Centre
Posted 10 months ago
I have never been to a dentist that was this nice, everyone so friendly and the dentist i had made me feel so relaxed ,took my tooth out no pain at all during or after treatment really impressed ,so I would like to say a big thank and I would highly recommend this centre .
Helpful Report
Posted 10 months ago
Hi Deborah, We really appreciate your lovely feedback, thank you. We will pass your comments onto our dental team. Best Wishes the Westbourne Centre
Posted 10 months ago
They was very good, they done everything i needed them to and in good time aswell. The staff was friendly and made me feel welcome
Helpful Report
Posted 10 months ago
Hello, Thank you for taking the time to leave us a 5 star review. We really appreciate your kind feedback. Best wishes The Westbourne Centre
Posted 10 months ago
I recently had breast reduction, Dr Nishikawa was amazing! Not only an excellent surgeon, he is also understanding, kind with a great sense of humour! He helped to calm my anxiety around having surgery and was always there to offer support and advice. I am very happy with the work Dr Nishikawa has done, he is a fantastic surgeon. I also want to point out that the nursing staff that dealt with me were the best, in particular Alison, she is true professional! Thank you Westbourne!
Helpful Report
Posted 11 months ago
Hi T.Mann, We would like to thank you for taking the time to leave us your wonderful comments. We are really pleased to hear you are happy with your results. We will pass your lovely feedback onto Mr Nishikawa, Alison and the rest of the team. Best wishes The Westbourne Centre
Posted 11 months ago
I was referred to the Westbourne Centre by my dentist following a troublesome upper back tooth that had been causing me problems for some months and was susceptible to infection. The tooth was recently extracted by Consultant Mr Tim Martin ably assisted by nurse Gaynor. A big thank you to them both for their kindness and understanding and for a painless experience. I wasn't looking forward to my visit but my concerns were unfounded. Thank you again.
Helpful Report
Posted 11 months ago
Hi Andrew, Thank you so much for this brilliant feedback! We pride ourselves on delivering exceptional service to our patients, so we are pleased to hear you had a painless experience. Your lovely comments will be passed over to Mr Martin, Gaynor, and the rest of the team. Best wishes The Westbourne Centre
Posted 11 months ago
The Westbourne Centre is rated 5.0 based on 271 reviews