West Lancs Auto Electrics Retail Ltd. Reviews

Name: West Lancs Auto Electrics Retail Ltd.
Address: Crossley House Ind. Est.Leyland Rd., ,, Penwortham Preston
Rating: 4.88

4.9 Rating 1,115 Reviews

98 %

of reviewers recommend West Lancs Auto Electrics Retail Ltd.

Company Reviews

Metrics

Info

4.9

Based on 1,115 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

441772369901

Email:

sales@westlancsautoelectrics.co.uk

Location:

Crossley House Ind. Est.Leyland Rd., ,
Penwortham Preston
PR1 9QP

West Lancs Auto Electrics Retail Ltd. 5 star review on 21st February 2024

Ron Williams

West Lancs Auto Electrics Retail Ltd. 5 star review on 24th January 2023

Mehmet Ibrahim

West Lancs Auto Electrics Retail Ltd. 5 star review on 15th October 2021

Roy Boykew

West Lancs Auto Electrics Retail Ltd. 5 star review on 10th April 2021

John Forshaw

West Lancs Auto Electrics Retail Ltd. 5 star review on 17th March 2021

Don Hapuarachchi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick to respond. Identified the product. Good warranty period. Could confirm despatch but otherwise - very good.”

Helpful Report

Posted 1 year ago

Hi There Thanks for the positive feedback. We were happy to help!

Posted 1 year ago

“Excellent service and at a very competitive price. Only hiccup, was a rather slow courier service.”

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Posted 1 year ago

Hi Irving Thank you for the positive feedback which we appreciate. We were happy to be of service to you, but sorry the couriers took longer than you expected to deliver your goods. Unfortunately, once we hand the item over to them, that is a matter beyond our control.

Posted 1 year ago

“Meant to be next day delivery! Ordered on 29th December. Still not arrived by 5pm on 3rd Jan with no update or tracking facility offered. Yet to be impressed with your service!!!”

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Posted 1 year ago

Hi Peter. Thank you for the feedback which we always welcome. Under normal circumstances, our service is next-day delivery, but once we hand goods over to the couriers it is in their hands. Your order occurred over the holiday period between Christmas and New Year, so I can only assume that is why it took longer for the goods to reach you.

Posted 1 year ago

“Polite and quick delivery considering it was the Xmas period. Correct part sent .”

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Posted 1 year ago

Hi Paul Thanks for the positive feedback and kind comments. We were happy to be of service to you.

Posted 1 year ago

“Service first-class”

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Posted 1 year ago

Hi David Thanks for the positive feedback.

Posted 1 year ago

“Brilliant to deal with 👍”

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Posted 1 year ago

Hi There. Thank you for your kind comment.

Posted 1 year ago

“My 3rd time using WLAE Retail Ltd. Products are excellent quality. Being local to me I visit them personally to collect my items. Highly recommended. Friendly staff. Thank you.”

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Posted 1 year ago

Hi Sean Thank you for your positive feedback and kind words. We always like to hear from returning customers and were happy to be of service to you once again.

Posted 1 year ago

“Very helpful very quick delivery very good price very happy lady”

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Posted 1 year ago

Hi Jill Thanks for all the kind comments. We are pleased you were happy with the goods and services we provided.

Posted 1 year ago

“Cannot believe the speed in actioning my request...fantastic. Now to fit the alternator and test.... but it will be a few days before that. The whole experience of dealing with 'WLAER Ltd' could not have been bettered. Thank you. I will be recommending your services to friends, etc. Regards N Field. To add to the above: The alternator was installed today (Saturday) and works as expected. A great service and so far.. a quality product, Thank you. Mr N Field. Ref: 84788”

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Posted 1 year ago

Hi Mr. Field. Thank you for the positive feedback which we always appreciate. We are pleased you were happy with our goods and the service we provided and hope to be of service to your friends or indeed yourself again in the future.

Posted 1 year ago

“First class service. Ordered my replacement alternator on Sunday, was delivered on Tuesday! Quick, efficient and courteous service. Quality components and an 18 month warranty. What's not to be happy with? Highly recommended. Oh yes, thanks for the wee bag of sweeties too!”

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Posted 1 year ago

Hi Gordon Thank you for the positive feedback and kind comments. We were Happy to be of service to you. Hope you enjoyed the sweets!

Posted 1 year ago

“Very good service would highly recommend this firm”

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Posted 1 year ago

Hi there Thank you for the positive feedback which we always welcome.

Posted 1 year ago

“The guy I spoke to on Saturday morning was helpful, placed my order for an alternator. Which arrived Tuesday morning well packed and with free UK delivery and 18months warranty!! I highly recommend this company 10/10”

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Posted 1 year ago

Hi Rick Thanks for the positive feedback and kind words. We were happy to be of service to you.

Posted 1 year ago

“First class knowledge and service. Excellent.”

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Posted 1 year ago

Hi Duncan Thanks for the positive feedback. We were happy to help!

Posted 1 year ago

“Brilliant service , ordered starting motor Friday afternoon it arrived & I had it fitted by 2pm Saturday.”

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Posted 1 year ago

Hi John Thanks for the positive feedback which we always welcome. Glad we could help.

Posted 1 year ago

“Professional company. Reasonable prices and quick delivery. Highly recommended”

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Posted 1 year ago

Hi Charlie Thanks for the positive feedback. We were happy to be of service to you.

Posted 1 year ago

“I emailed west lancs when my alternator went bust I received very reasonably price ordered over phone 23 hours later new alternator was delivered to my door excellent service all round”