Westbrook Cycles Reviews

4.90 Rating 1,164 Reviews
98 %
of reviewers recommend Westbrook Cycles
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
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Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley

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I brought a bike I'm very pleased with the bike it came very quick from the day of purchase and I was pleased with the hour time slot for delivery
Helpful Report
Posted 7 years ago
A reliable and helpful Company who endeavour to deliver within their predicted time interval. The Goods were exactly as described.
Helpful Report
Posted 7 years ago
I was really looking forward to getting these on the bike ( I bought the Shimano 105 5700 compatible version). I watched a few videos on how to fit them on line as I heard it could be difficult. When they arrived they looked the same colour as on the website, everything was going well. There was a slight delay in delivery but that was ok and the packaging was damaged but the contents looked untouched. Imagine my disappointment however when after struggling to get the original hoods off the new ones went on too easily and turned out to be far too big. There is no way that these will ever fit and due to the cost of delivery and return they now languish in the garage always to remain untouched and my bike will never be adorned by the colourful hoods that I had dreamed would match so well with the blue accent flashes of my paint job and newly installed cables. Never mind I had probably strayed over the line of trying too hard anyway.
Helpful Report
Posted 7 years ago
Hi Patrick, We are very sorry to see that the Odi hudz you have received are not suitable for your bike. Is it possible for you to return them to us so that we can double check on compatibility and to stop this kind of problem for other purchasers having the same problem in the future. We of course will reimburse you in full for the product and return postage. Kind regards Paul
Posted 7 years ago
Westbrook Cycles is rated 4.90 based on 1,164 reviews