Wessex Internet Reviews

4.6 Rating 519 Reviews
91 %
of reviewers recommend Wessex Internet
4.6
Based on 519 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Wessex Internet Reviews
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Anonymous
Anonymous  // 01/01/2019
Fabulous service from installation to ongoing service supply. Fibre to the house has transformed our internet service
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Posted 1 year ago
I've moved to a rural area and was concerned about WiFi for working from home. This is the best internet connection I've ever had.
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Posted 1 year ago
Very impressed with the fibre broadband. A massive improvement.
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Posted 1 year ago
Good installation, good service, a steady average of 235mbps download at different times of day and 126mbps upload. I'm impressed!
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Posted 1 year ago
All just fine
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Posted 1 year ago
I am truly grateful that I have moved into an area that BT cannot provide a service. Wessex internet are an amazing company to deal with. Professional, efficient and so pleasant to deal with. Brilliant absolutely brilliant.
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Posted 1 year ago
My comments on LinkedIn say it all. Everything Wessex Internet have (plural because it's the people there) done has been excellent. Oh, that more companies were as good at their job as Wessex Internet. It would close down a lot of what my company does, help companies improve their customer interaction, but I am not far off retirement! Everything has been personal and targeted. We as a company and a family, because we have a subscription for our home too, do not feel like a customer number but people who can talk rationally and reasonably to other people who take ownership of an issue and do not spout legally or managment formulated drivel at us
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Friendly and efficient service. One or two issues resolved quickly and with minimum fuss.
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Posted 1 year ago
Excellent Customer Service
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Posted 1 year ago
Very personal service that has been excellent in every way. Approachable, good communicators and reliable - turn up when they say they are going to sand you can easily get to talk to someone. Very impressed.
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Posted 1 year ago
Very efficient installation, very supportive with the transfer from previous suppliers. The installation was very clean and tidy . Broadband and telephone all working very well speed is as suggested
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Posted 1 year ago
The whole installation process was excellent. Initially, a 3 man team came to lay the cable up to the outside wall of our property. This was done in consultation with us in order to reach a compromise over the most suitable route. Everything was left neat and tidy. Then, 2 weeks later, another 2 man team came to bring the cable into the house and select a suitable area for the hub and power supply that would be required. Once again, the team were really polite and helpful. Finally an appointment was made to install the hubs (2 in our case) and test that the broadband was up and running, and at the correct speed. Great team, no complaints at all.
Wessex Internet 5 star review on 21st September 2022 Wessex Internet 5 star review on 21st September 2022 Wessex Internet 5 star review on 21st September 2022
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Posted 1 year ago
Very happy!! We made a good move no more BT
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Posted 1 year ago
Very pleased with the service
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Posted 1 year ago
All good at moment
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Posted 1 year ago
After a bit of a bumpy start with the installation, everything went extremely smoothly and we are very pleased with the service. It has been very reliable and the speeds have been excellent. The Asus router is very good and we’re able to get a signal throughout most of our house. It’s great having a good service especially as we’re in a very remote location and our speed before migrating to Wessex was a mere 3Mb/s!
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Posted 1 year ago
All is fine at the moment. I shall be abroad from 4 Jul until 19 Aug and may switch it off while away.
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Posted 1 year ago
Very quick setup, very good comms, and has been reliable and fast.
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Posted 1 year ago
Superfast installation, superfast braodband!
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Posted 1 year ago
Wessex Internet is rated 4.6 based on 519 reviews