“A huge kerfuffle getting the line in place. We felt we had to join the in crowd or be left behind. Many different people saying different things, though all very polite. Service worse than before. Poor WiFi range and intermittent service. Unsure about the speed - seems ok for Zoom calls.”
Posted 6 months ago
Hi Charlotte, we're really sorry to hear about the issues you have experienced, I believe someone from our customer services team has been in touch and I hope we're able to resolve this for you soon.
The WI Team
“I am really pleased with the internet service provided by Wessex Internet, we live in the middle of nowhere and I never have expected the speed and service we have, it is better than we were expecting. The speed is constant, it doesn't drop out and we the whole family are able to enjoy a reliable service. We use it for gaming, streaming TV, movies, and home working.”