“Great customer service, quick install. Connection speed is impressive however connection does drop out a few times a day for 30 seconds at a time. Overall very happy.”
“BB speed is OK but not great.
The costs are very high (more than double what we paid for BB supply to our previous property, 1.5 miles away). I guess this is because there are no other providers to this area at the moment. I hope that changes.”
“Really pleased with my internet service from Wessex Internet and with the company in general. They are polite, friendly and efficient. My internet connection works in all weather, including the strong winds and rain we’ve had recently. I wish I’d known about them sooner. Thank you Wessex Internet!”
“We had regular updates on the progress of our order, efficient and tidy installation by very helpful team and we can now have much faster and more stable downloading time, sometimes in seconds as opposed to the constant buffering we had before. We have found help is always on the end of the phone or via email, all very smooth and painless”
“Your team really are exceptional. Those involved with the trenching, cabling and connection were all smiles and helpfulness. They agreed everything in advance when running cabling across our fields to reach neighbouring properties. They arrived on time and did exactly what they said they would, leaving minimal evidence that they had been here. Those in the office were very helpful with a couple of small questions and in the scheduling. Any email was answered virtually immediately. Impossible to single out any one team member as they were all so good. Why does the nation need BT when you could take it all over?”
“Much improved WiFi system. No other supplier would have been able to provide us with the speeds we are getting. Helpful office staff which made it feel more personal and efficient helpful installation. Really no bad points at all.....”
“Very prompt on coming out and setting up. Speeds we're getting are actually better than we were getting on sky when we lived in bournemouth. Very impressed.”
“Only short coming was the difficulty in getting answers to questions from sales. One question I had I got three different answers. Overall though good responsive action leading up to installation. Engineer who carried out installation very good and helpful.”
