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Welsh Hot Tubs Reviews

4.9 Rating 212 Reviews
99 %
of reviewers recommend Welsh Hot Tubs
Company Reviews Questions Metrics Info
4.9
Based on 212 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Welsh Hot Tubs Reviews
Visit Website

Phone:

01974 241642

Email:

enquiries@welshhottubs.co.uk

Location:

Cwm Derw, Llangwyryfon,
Aberystwyth
SY23 4EY

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Welsh Hot Tubs 5 star review on 21st August 2022
Anonymous
Welsh Hot Tubs 5 star review on 21st August 2022
Anonymous
Welsh Hot Tubs 5 star review on 30th June 2022
Anonymous
Welsh Hot Tubs 5 star review on 30th June 2022
Anonymous
Welsh Hot Tubs 5 star review on 30th June 2022
Anonymous
Welsh Hot Tubs 5 star review on 30th June 2022
Anonymous
Welsh Hot Tubs 5 star review on 30th June 2022
Anonymous
70
Anonymous
Anonymous  // 01/01/2019
5
Verified Buyer
Anonymous
Verified Buyer
“A great company to deal with even when things go wrong. We would still give them 5 stars even though our spa had to be returned as faulty as they handled it very professionally throughout. Great care is taken with your property and attention to detail is paramount. Unfortunately they were let down by the product on this occasion.”
Welsh Hot Tubs 5 star review on 30th June 2022 Welsh Hot Tubs 5 star review on 30th June 2022 Welsh Hot Tubs 5 star review on 30th June 2022 Welsh Hot Tubs 5 star review on 30th June 2022 Welsh Hot Tubs 5 star review on 30th June 2022
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“I had an idea of what hot tub I wanted for my Holiday Cottage, Ty Penllain, near Cardigan. When I gave details to Steve at the showroom, he advised me of the most suitable Hot Tub to have for my 6 Bed Accommodation. Ben and Dylan delivered and installed the hot tub and they were very friendly and helpful. Ben had vast experience with hot tubs and share his knowledge freely with a comprehensive demonstration of how to use the chemicals and the do’s and dont’s and how to comply with the requirements for hot tubs. Most of all, there’s a true sense of ownership of the product and teamwork with Welsh Hot Tubs, still big enough to cope and small enough to care seems to be the case. Forgot to mention Helen, very helpful and knowledgeable on the phone and has time to chat to you in a friendly manner. Diolch yn Fawr Pawb.”
Welsh Hot Tubs 5 star review on 20th May 2021 Welsh Hot Tubs 5 star review on 20th May 2021
Helpful Report
5
Unverified Reviewer
Anonymous
Unverified Reviewer
“We had a very smooth buying and installation experience. Luckily, we had been in regular communication with Welsh Hot Tubs prior to delivery to ensure all preparation had been done (location prep, electrical, availability of water, dimensions for access etc). All running details (and there is a lot to digest) were explained at a patient pace by the technician. I also feel confident that if I'm stuck, unsure or need help, this is only a phone call away. Purchasing a hot tub is a big investment, I'm glad we didn't cut corners or try to be clever by buying second hand or budget models. There is a lot you can get wrong with a little knowledge in this market. I can't fault Welsh Hot Tubs, thank you very much.”
Welsh Hot Tubs 5 star review on 6th April 2021
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent service both the advice and discussions in the showroom and then installation and commissioning of the hot tub and cover.”
Welsh Hot Tubs 5 star review on 22nd January 2021
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Steve and his team are very attentive, the showroom is also really impressive, glad I was able to shop locally on this occasion and its really reassuring knowing if I have any problems they are there to help day or night. Also surprised how much use I get out of it, my sleep is so much better after half an hour in the tub.”
Welsh Hot Tubs 5 star review on 15th July 2020
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Thank you so much for the wonderful service we have received at Welsh Hot Tubs from the advice we had from Steve prior to purchase, to delivery and then after sales. The Hot Tub is great, just need to stay out of it, so the guests in the cottage can enjoy it.”
Welsh Hot Tubs 5 star review on 3rd August 2019
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Superb service, from original enquiry through to installation. They answered all our questions and held our hands through choosing the hot tub that was right for us. Lovely team came to install, nothing was too much trouble. Other hot tubs may seem cheaper, but beware - you get what you pay for and everything is included in the Welsh Hot Tubs price. Highly recommended.”
Welsh Hot Tubs 5 star review on 16th June 2019
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Quality service! Hot tub "Marquis" ordered, Installed and working perfectly within six days of purchase! Thanks for the professional advice on siting the hot tub (concrete base advised and work done within 4 days on recommendation from WHT, Thanks Emyr!) and thanks WHT team !! Strongly recommend Welsh Hot Tubs !! Dennis & Kathy”
Welsh Hot Tubs 5 star review on 6th May 2019
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“The team at Welsh Hot Tubs really went out of their way to ensure we had the tub exactly when we needed it. They were friendly, professional and efficient every step of the way. Highly recommended!!”
Welsh Hot Tubs 5 star review on 29th October 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Fantastic delivery and service from staff off Welsh Hot Tubs, the installation team are really friendly and worked great as a team, the tub was installed in no time. The office staff have been fantastic in their after service in advise and support and make you feel as your part of the family, cant thank you enough for making my dream come true. See you in the Royal Welsh Show next year.”
Welsh Hot Tubs 5 star review on 26th October 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent install all with Ben and Geoff. The weather was horrendous but this didn't stop them providing a professional service. Nothing was too much trouble. Thank you both. Very much appreciated. As for Steve and his staff that we have met at the Royal Welsh Show over the years, you have been an absolute pleasure to do business with and there was no other company we would have chosen. Diolch yn fawr x”
Welsh Hot Tubs 5 star review on 12th October 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Very professional service where we received a fully informed 'low down' on the workings of the tubs. Thank you also to your courteous staff!”
Welsh Hot Tubs 5 star review on 11th October 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Bought the tub from Steve at the Royal Welsh Show. Installed today by Geoff and Ben, really happy with the service and the tub looks great. Can't wait for it to reach 38 degrees so we can get in. Thanks Welsh Hot Tubs.”
Welsh Hot Tubs 5 star review on 10th October 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent service from start to finish , we had many questions and complications to get over before installation could take place at our home and Steve and his fantastic team were able to sort all of our concerns out before hand and were true to their promise and we now have our fantastic hot tub in place , exactly where we wanted it to be , we couldn't be more happier , many thanks to Welsh Hot Tubs”
Welsh Hot Tubs 5 star review on 8th October 2018
Helpful Report
We are thrilled that you are happy with your purchase and wish you many years of bubbles and enjoyment.
5
Verified Buyer
Anonymous
Verified Buyer
“The wife strong armed me into buying a hot tub at the royal welsh, and after visiting a lot of displays we chose "Welsh Hot Tubs" because of the product and deal on offer. the service provided was outstanding they delivered and installed despite the distance and gave a run down of how to operate and care for the tub. many thanks to all their team”
Welsh Hot Tubs 5 star review on 11th September 2018
Helpful Report
5
Unverified Reviewer
Anonymous
Unverified Reviewer
“Carole Foulcer - What a joy to meet such an excellent team with a depth of knowledge and advice to help make sure I chose the right hot tub for our family and location. The installation was trouble free, they came on the day they said and gave us a tutorial plus handbook explaining everything we should know to keep the hot tub in perfect order.First class company and service I highly recommend them!”
Welsh Hot Tubs 5 star review on 30th August 2018 Welsh Hot Tubs 5 star review on 30th August 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“We were very inpressed with the sale and instillation of the new hot tub Rowland Morris”
Welsh Hot Tubs 5 star review on 30th August 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“We had been thinking about a hot tub for years - and had previously been to the Welsh Hot Tubs showroom. We knew from then, that when the time was right we would buy it from Steve, and we have not been disappointed with the level of service. The hot tub was delivered and installed by two of his team who explained in detail what we needed to do to maintain it. We would highly recommend Welsh Hot Tubs.”
Welsh Hot Tubs 5 star review on 22nd August 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Wow, these guys are solid! Wanted a tub myself but I needed one to ease the pain suffered by my disabled sister (hydrotherapy is great for her). However they had only 880mm with with to get a tub into my back yard and man they made it look easy. Perfect advice, perfect install and a perfect buy. Thanks again”
Welsh Hot Tubs 5 star review on 16th August 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“A very professional service. No hassles. Easily got the hot tub into the property. Use and maintenance of the hot tub explained in a detailed but non technical way. Thoroughly recommend.”
Welsh Hot Tubs 5 star review on 15th August 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“We are delighted with our ATV Kona the guys from Welsh Hot Tubs installed for us in Shrewsbury. We have found Welsh Hot Tubs to be very knowledgeable about their products and more than helpful with any queries we have had.”
Welsh Hot Tubs 5 star review on 8th August 2018 Welsh Hot Tubs 5 star review on 8th August 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Quick and easy installation, and everything explained clearly. Great product and service.”
Welsh Hot Tubs 5 star review on 6th August 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Delivery was fab installed really quick and was guided through everything first class to these to chaps who installed it.”
Welsh Hot Tubs 5 star review on 9th July 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Totally Awesome. Boys were sh*t hot, happy days. Cheers Welsh Hot Tubs.”
Welsh Hot Tubs 5 star review on 29th June 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Very professional and informative service from concept to installation. The day of installation, Luke and Geoff turned up promptly and the tub was installed quickly and carefully with no mess. We hope to have many years of enjoyment from the hot tub.”
Welsh Hot Tubs 5 star review on 25th June 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Where do I start. The sales advise was perfect, no oversell and no pushy hard sell. The installation happened as soon as I was ready and the guys on site were perfect. No rush and a get the job done properly attitude. Honestly how every company should operate. All about the customer. Thank you I will be recommending your service. Sam Browne.”
Welsh Hot Tubs 5 star review on 12th June 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“I felt secure in knowing that the task of re-commissioning my Marquis Vector 65L would be carried out to a high standard.”
Welsh Hot Tubs 5 star review on 4th June 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Very friendly and professional service from the two smart installation engineers.”
Welsh Hot Tubs 5 star review on 22nd May 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent service from sale to installation. The guys that installed our new hot tub were so thorough, as well as polite.”
Welsh Hot Tubs 5 star review on 15th May 2018 Welsh Hot Tubs 5 star review on 15th May 2018
Helpful Report
5
Verified Buyer
Anonymous
Verified Buyer
“Excellent and personal service, always returned calls or emails, can do attitude, well organised”
Welsh Hot Tubs 5 star review on 23rd April 2018
Helpful Report
Welsh Hot Tubs is rated 4.9 based on 212 reviews
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