“My first time using Weflip will be the last. When the details of the recommended provider were provided, the monthly charge was £60 more expensive than my current provider. And this was one of the best deals in the recommended list. I have now begun the process to cancel switching.”
Posted 3 weeks ago
Thank you for taking the time to leave us a review.
When we switch you to a new deal, we always take exit fees into consideration. Please see our terms & conditions for this information.
Even though you would have been charged an exit fee, we will always ensure that you still have a saving of £50 or over.
We're sorry that it didn't work out for you this time.
If you want to speak to a member of the team, you can call us on 0800 470 4700 or emails us at email@example.com. We are available Monday - Friday, 9am - 6pm.
“Signed up and heard nothing but logged on again and went through the whole sign up thing again and get a switch price straight away!”
Posted 1 month ago
Thank you for taking time to leave us a great 5 star review.
We are glad to hear that we have managed to find you a great saving on your new deal.
However, we are sorry that you didn’t hear anything on your first flip. We would love to have a look into this further for you. Please could you get in touch with us directly on 0800 470 4700 or email us on firstname.lastname@example.org. Our team is available Mon – Fri, 9:00am – 6:00pm.
“Directed to company charging £19 when present company £16.52. Rubbish to cost me more.”
Posted 3 months ago
Thank you for leavings us a review.
We are sorry that you aren’t happy with the unit rate on your new deal that we have found you. A member of our customer service team has emailed you requesting further information in order to assist you.
“The first time I 'flipped' I saved money. This time I followed their recommendation and it is going to cost me money. Research after I 'flipped' revealed many other better/cheaper options so I probably wont be using again. That is their own fault”
Posted 5 months ago
Thank you for leaving us a review.
We are sorry that you think that the new flip is going to cost you more money. We would love to get to the bottom of this for you.
Please can you give us an email on email@example.com and one of our team members will be able to look into this for you.