We Deal Meet and Greet Reviews

Name: We Deal Meet and Greet
Address: Central Court 3rd Floor, Pinnacle, Station Way, Crawley
Rating: 3.41

3.4 Rating 383 Reviews

59 %

of reviewers recommend We Deal Meet and Greet

Company Reviews

Questions

Metrics

3.4

Based on 383 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

01293-974049

Email:

contactus@wedealmeetandgreet.co.uk

Location:

Central Court 3rd Floor, Pinnacle, Station Way
Crawley
RH10 1JH

Write Your review

Tell us how We Deal Meet and Greet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service which we will use again. Great value for money, very friendly and efficient and with straight forward easy to follow instructions. Couldn’t have been easier!”

Helpful Report

Posted 4 years ago

“Shocking, this is not meet and great. You get a message on the day saying please make your way to carpark 6 level 5, no directions given. When you get there you park and have to hunt down the guy who takes your keys. Only to be told you now have to pay 6 quid so they can take the car out of the car park. When we return they bring it back to the carpark and you have to pay again to exit. Do not use they are diabolical.”

Helpful Report

Posted 2 weeks ago

“We booked a meet and greet parking at Gatwick on Tue 2nd Jan 24. We rang the company half an hour before we arrived as they asked so they could meet us. We arrived at 6:30am and there was no one there. We telephoned the 2 numbers we had and it took over 10 tries to get hold of them. We eventually did and they said they would be half an hour. They eventually arrived at 7:15am. The man who came to pick the car up was rude and dismissive and didn’t care they were so late. (It says on their email if we were late they would charge £15). After a lovely holiday we arrived back at 8am and as asked in their email we rang (took over 15 times to get through) they told us where to go once we had our cases. We arrived at the meeting point at 8:50pm. We rang the number again to ask where the car was and I was rudely told to wait and it would be delivered and they were short of drivers. We again waited for 15 minutes and rang again (30 times without them answering) when they eventually answered they said another half an hour! As we were waiting we met 6 families who were also waiting for their cars from the same company. The times they had been waiting were between 1-3 hours! Every time we rang we were cut off or they didn’t answer. We rang the police as there were 6 cars which no one knew where they were. They said it was a civil matter and to report to trading standards but they had 3 phone calls on that day alone. At 9:15 I sent my daughter and daughter in law home in an Uber as they had children waiting at home for them. That cost £50 which I shouldn’t have to do. At 10pm I got a phone call from the company to say they were 5 minutes away and to meet on the lower level, I said I was on level four with 6 other families and to meet us there as that’s where we were told. He said no I am not dealing with the other families so meet there or nothing. I went and met him and I asked why has it taken so long etc , he was rude, don’t blame me, you have your car so… another lady came with me and asked him where her car was he shrugged and said not his problem. We asked where they stored there cars and he said I can’t tell you that. So 2 hours after we landed we got the car but 5 other families hadn’t and 3 of those had children and had been waiting 3 hours.”

Helpful Report

Posted 3 months ago

“I gave a call to the mobile provided 30 minutes before the arrival time. When we got into the car park in Level 4 Row S 30 minutes later, my car was not there so I called again. I was then told that the driver could not start my car as the battery was not working. I asked why they have not give me a call to let me know before. I did not have an answer and I was said that they will try to help me and see if they can start the car. 20 minutes later I received a call from a mobile phone from a driver saying saying that in 10 minutes my car will be at the parking. I asked what was the reason why the car was not starting and I was told that my car did not have any problem and that it started perfectly well. When finally my car arrived, it was dirty and with a stain of an egg in the left front window. Everything was quite confusing and the communication by phone was very difficult as there was a constant background noise.”

Helpful Report

Posted 3 months ago

“This is the worst airport parking I have ever had. Very late in drop off and pickup. They also stole my child’s car seat. I rang to complain and head laughed at and the hung up on. I can understand not leaving money or valuables but a car seat is compulsory totally unacceptable. The police have been informed”

Helpful Report

Posted 4 months ago

“Avoid at all costs. Wish I read reviews before. Turn up 1h45 late. Whole point of this is to make my life easier and more convenient. Landed at 11pm. 2 young kids under 3, and waiting so long for my car. When they delivered it. Could not find anyone for handover. Turns out he left the car unattended, left and left my car key on top of one of my tyres, so anyone who saw could have easily stolen it. Shambles of a company. Did not even reply to my official complaint.”

Helpful Report

Posted 5 months ago

“Excellent service. So easy and secure. Will use again.”

Helpful Report

Posted 4 years ago

“My flight was cancelled due to storm Dennis and I had to fly from a different airport. I cancelled my M&G as soon as I could and requested a refund or credit but have heard nothing”

Helpful Report

Posted 4 years ago

“terrible. don’t use them. made us wait in the cold. demanded cash for the extension of parking period”

Helpful Report

Posted 4 years ago

“Excellent prompt professional service. Timing was perfect. Very friendly”

Helpful Report

Posted 4 years ago

“Very good efficient and value for money service”

Helpful Report

Posted 4 years ago

“Helpful on the phone and prompt when I arrived Will use again”

Helpful Report

Posted 4 years ago

“Excellent service, would definitely reccommend. Easy to use website, very competitive quote & great communication. Car was picked up and delivered back to us without any hassle.”

Helpful Report

Posted 4 years ago

“arrived on time and great service”

Helpful Report

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

Thank you, for taking the time to share your experience with us.

Posted 4 years ago

“Great customer service and car dropped of and collected quickly and easily x”

Helpful Report

Posted 4 years ago

Thank you, for taking the time to share your experience with us.

Posted 4 years ago

“Shame we had to pay extra when we got to the airport for the drivers ticket out. This should be included in the price. We didn’t know about this before we left so very disappointed 😞”

Helpful Report

Posted 4 years ago

“The service I booked wasn’t meet and greet and I had to cancel it when I realised that on the way to the airport. The company refused to refund me because I didn’t follow procedure while trying to book another service and catch my flight with two kids! Horrible experience.”

Helpful Report

Posted 4 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“We found the responses on the phone and in person quite unfriendly”

Helpful Report

Posted 4 years ago

“Great service. Friendly agents. Transaction smooth and straightforward. Good value for money. Well done”

Helpful Report

Posted 4 years ago

We Deal Meet and Greet is rated 3.4 based on 383 reviews