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Webuybooks Reviews

4.7 Rating 8,554 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

4.7

Based on 8,554 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On retirement I had to get rid of a lot of books. The 'webuybooks' system is very easy if you use the app to check each barcode. I suppose I was a bit disappointed with the price paidm for new books. And I had to really squeeze trhem into the numhber of boxes I had been told was adequate. But overall the syustem works so long as you don't expect much return for your initial outlay.”

Posted 2 months ago

“WeBuyBooks books assess and pay very quickly. The only issue is the courier company who are very unreliable with collection times.”

Posted 2 months ago

“Fast service but worringly I heard nothing from when they acknowledged receipt until my cheque arrived. I thought something had gone wrong,so emailed but got no reply. A pity really, s the service otherwise was very good”

Posted 2 months ago

“Very Good”

Posted 2 months ago

“Good service, easy to use and quick return with payment. Only complaint was refused quite a few books and dvds, so quite hard to get to minimum value. For what you pay for some books, you could take a lot more. Thanks will use again.”

Posted 2 months ago

“Quick, efficient service from pick up to payment but, unless you’re really lucky with values, you have to shift a lot of books to make meaningful money.”

Posted 2 months ago

“They are a very good and easy service, just think they should offer more money to customers, some books are worth a lot and you get very little.”

Posted 2 months ago

“I've found them helpful, polite and efficient. I waited a long time for my money once, but that was over the Christmas period, so understandable. 2 of my books had water damage in the last lot, they were fine when I packed them so must have happened in transit. Out of my control and not worth makinga fuss over. No complaints generally.”

Posted 2 months ago

“An easy to navigate site. However it can take a long time for some transactions to be processed. I’m still waiting for two to be processed. My first two were processed and payment received quickly . The free postage is a plus as is the collection service if needed.”

Posted 2 months ago

“Having used Webuybooks several times now I have been pleased with the service. I find it is an advantage to have my parcels collected being a Senior and unable to travel far. Payment was prompt and I was kept informed on the progress of my trade. I am pleased to be able to have new homes for my books, especially as a lot of them are in new condition, but of course I am disappointed in the price offered at times.”

Posted 2 months ago

“Really efficient and simple service but don't accept a large range of books, DVDs and CDs. Good live chat response.”

Posted 3 months ago

“Quick and simple way of receiving funds for unwanted books! I will use them again!”

Posted 3 months ago

“Easy of long process and prices for some books are very low.”

Posted 3 months ago

“A great way of recycling books no longer needed and being paid to do so. Free postage too!”

Posted 3 months ago

“It convenient, quick, easy to list and more generous than other similar companies.”

Posted 3 months ago

“Received items and then very slow to make payment (10 days), which they only did when I asked when I could expect payment.”

Posted 3 months ago

“Really great, easy transaction, super quick payment, couldn't have been easier!”

Posted 3 months ago

“Very efficient dispatch but seemed to take a long time before I received payment. Otherwise a positive experience. Thank you.”

Posted 3 months ago

“I found the app easy to use and pleasantly surprised that it bought some road maps I had. I compared it to another app I had used and I found it wanted more of my books. It took a little bit longer to complete the trade otherwise I would have given it 5 stars.”

Posted 3 months ago

“The system was very easy to use - especially having my parcels collected. Unfortunately I was unable to compare your app offer with the final offer as I omitted to send a few of them. However I did notice that several of them were valued about £1 lower than in the original valuation. This surprised me as they were mostly in excellent condition. A few were valued higher and I was happy to accept your offer. Overall a very efficient system which I will almost certainly use again.”

Posted 3 months ago

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Webuybooks is rated 4.7 based on 8,554 reviews