Webuybooks Reviews

Name: Webuybooks
Rating: 4.69

4.7 Rating 8,539 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 8,539 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use app although there were a lot of books that were not wanted by we buy books. Excellent collection service and email updates but 2 weeks later still waiting for my cheque to arrive hence the score.”

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Posted 2 months ago

“Good well picked up but no payment as yet !!”

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Posted 2 months ago

“Was easy to use on my phone and easy to send from my local shop. Confirmation received when my items had arrived.”

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Posted 2 months ago

“Very easy to sendcoff your books however they give you a very poor price for them.”

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Posted 2 months ago

“Your service is very good. Books are quick to scan, and admin instructions easy to follow. Pickup works very well. But, it is very frustrating that so many books are rejected. I have a lot of good books to sell.”

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Posted 3 months ago

“You get slightly more than music magpie, and payment is more prompt and reliable.”

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Posted 3 months ago

“better than some places for customer service but dont expect to get rich”

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Posted 3 months ago

“Tracking is not very good also I didn’t get my payment in time”

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Posted 4 months ago

“The criteria for what is accepted in terms of condition at We Buy Books must have changed recently. Hardly any are accepted that have barely any surface marks, they are rejected, but are playable and useable. By all means lower the offer price but more items must be accepted, alternatively just state mint condition only will be accepted.”

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Posted 4 months ago

“Very easy to follow process, fast & efficient. The only let down is the extremely low prices paid.”

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Posted 4 months ago

“I think very little for what you sell and payment could be quicker.”

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Posted 4 months ago

“Simple and easy to use to clear out old books to sell but don’t be fooled by the valuation offered. When I scanned all the barcodes it said my books would be worth £35 (all were new or as new). I ended up getting £18 once I posted and couldn’t be bothered to argue with it.”

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Posted 4 months ago

“All ok,,but had to call them and then was sorted quickly.”

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Posted 4 months ago

“Very slow at processing book order. Waited weeks with the order saying en route.”

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Posted 4 months ago

“I've recently sold piles of piano music to We Buy Any Books. The facility to send the books free and have them delivered to the company by Evri is convenient. It includes the facility to print off a label in the store. Being able to use the app to scan a bar code and then log the book on the app is great but when a book doesn't have a bar code, finding the book on the app's database isn't very reliable as the books don't appear to be in alphabetical order and inevitably I've found that they're not listed. I've then had to look up the ISBN numbers online and manually log them on the app. This is highly time consuming. The app occasionally doesn't recognise a bar code so the book can't be checked and logged on the site. I've discovered to my surprise that some of my books were only worth 15p! The most I've been offered is about £3 to £4. Many of my books were in pristine condition, some unused or brand new. Some were worth £35- £40 new and to sell them for a mere 15p seemed a trifle unfair! That said, it is great to be able to get some money back for books that need to find a new home. I have several boxes of books listed on the app as being "en route". After 10 days, I consider this to be very slow. I'm hoping that the process will speed up soon and the amount offered will be in my bank account before long!”

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Posted 5 months ago

“Quick and easy service but some of their prices lately - as low as 5 pence - leave a lot to be desired.”

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Posted 5 months ago

“The process was good and straightforward but no money yet but they are asking for a review! A bit premature I think!”

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Posted 5 months ago

“The service was relatively swift (compared to ziffit or music magpie) but non app user like me (I don't use a smart phone) I don't get any benefit of app user code. Also acceptance of my book collection was very limited.”

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Posted 5 months ago

“I would like a tick box when selling to say if the item is new or used as iv sold item still sealed and its not worth any more as I as the seller can't indicate its new. If iv sent an item and webuybooks feel its not worth what they have quoted you they just don't give you anything and if you want it back you have to pay. I feel abit more thinking could go into this as iv sent items before I felt they were OK but had the money amount taken off I don't feel it should be like this the system”

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Posted 6 months ago

“Nice an easy process, but low price for expensive, good quality books :(”

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Posted 6 months ago

Webuybooks is rated 4.7 based on 8,539 reviews