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Webbs Motor Caravans Reviews

4.9 Rating 193 Reviews

96 %

of reviewers recommend Webbs Motor Caravans

Company Reviews

4.9

Based on 193 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing dealership! There was no hard selling, we were left alone to make our decision, in a comfortable room with free tea, coffee, chocolate etc. Alex was professional yet caring. Mike was beyond amazing! He sent us videos he made of our caravan ,showing us how to use each component of the van - inside and out. On the day of collection Mike’s attention to detail was superb, from attaching towing mirrors, hitching up the caravan to the car, and showing us how the motor mover worked. Cannot be faulted. 5 stars!”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 1 year ago

“We very sadly had to sell our caravan due to ill health. We contacted Matthew at Webbs, who responded very quickly to our enquiry about the possibility of selling it. He was very understanding and empathetic. He offered a very competitive price for the caravan and made the whole sell as best as it could be. Payment was made at the point of him collecting the caravan. We would highly recommend using Webbs - great service, family friendly business.”

Posted 2 weeks ago

“From our initial enquiry, arranged a viewing with Alex and we were warmly welcomed on the day, highly professional without any pressure and left to make our own decision and confirmed the suitability of our towcar. On collection the caravan had been meticulously prepared and Paintseal treated, Mike explained the operation of all aspects of the van and this along with the videos has proved very useful. Every member of the team at Webb’s of Salisbury even those behind the scenes obviously take great pride in the preparation and efficient sales transaction, our thanks to all involved.”

Posted 3 weeks ago

“A very fair valuation followed up by Matts collection which was prompt and carried out in an efficient and swift manner. Many thanks Webbs for a superb servicec”

Posted 1 month ago

“Webbs responded to our for sale advert of our caravan quickly. Got back to us with a sensible offer and made the transaction easy for us . Matt is friendly and efficient . Can’t thank them enough . Would recommend to anyone.”

Posted 1 month ago

“The choice of caravans was excellent. Alex was very helpful and explained the process clearly. Communication during the purchase was great and was well above my expectations. The whole purchase from start to finish was very smooth.”

Posted 1 month ago

“The whole team at Webbs are very friendly and very easy to deal with when buying a van and their aftercare is spot on if you ever have a problem. From part exing to the hand over was very painless and The boys in the workshop know their stuff. I will always get my vans from webbs from now on!!”

Posted 1 month ago

“WOW I can't praise Webbs of Salisbury highly enough, fantastic service. contacted Matthew for a quote to sell my caravan, agreed a price and Oliver collected the caravan - all within 2 working days. If you want a simple yet professional and stress free route to sell your caravan, Webbs are the real deal.”

Posted 1 month ago

“Sold our caravan to Matthew @ Webbs Caravans .....wow ,what a easy process and a received what we thought a good price given the current market. Matthew kept us up to date in communications and his arrival timelines in collecting.. we were paid there and then at the price he'd originally offered. All in all Great experience. Well done and thank you Graham & Jo”

Posted 1 month ago

“Friendly and knowledgeable service. Had our motorhome’s habitation check and a solar panel added. Brilliant customer service. Great accessories shop too. Mark & Jo”

Posted 2 months ago

“Our salesman Steven was very professional, polite & very knowledgeable. We agreed a trade in price against a later MH & all the jobs we agreed were done, our new MH was presented at the agreed time clean to a very high standard. Must say special praise to Steven for his help in arranging to have a tracker fitted which our insurance Company insisted. Steven went out of his way to ensure everything went smoothly. We found Webbs Reading to be a very high standard Dealership all Staff are friendly & helpful (make amazing coffee!) We are delighted & over the moon with our new to us Swift motorhome.”

Posted 2 months ago

“Just sold our caravan to Webbs, Matt and Oliver were both very helpful and professional. They made it a very stress free process and we would highly recommend Webbs for both buying and selling - You’re in safe hands.”

Posted 5 months ago

“We have now used Webbs for more than ten years and find them the most helpful company. Nothing is too much trouble and everything is done with a smile. Whether it is selling, buying or fixing we have been thoroughly satisfied with the end result. Well done and thank you”

Posted 6 months ago

“Excellent service. Webbs bought our Motorhome from us with an agreed price over the phone which Guy who came to our storage site to inspect stuck too. Both Steve on the phone and Guy were very professional polite and respectful. All the paperwork/ online V5 was sorted very easily and the payment was in our account immediately. Can’t fault them at all, well done Webbs.”

Posted 6 months ago

“We sold our caravan to Webbs, dealing with Oliver. It couldn't have been simpler. Answered the questions he asked about the caravan and got an offer which we accepted. Simon came and collected the caravan from the site we were on. He arranged for the payment to be made and off he went. All very friendly and hassle free. Easy peasy and we would not hesitate to deal with them in the future.”

(Webbs Caravans - Salisbury) - Posted 6 months ago

“Excellent customer service from start of purchasing process to driving away. Steve really helpful and knowledgeable. Everything they said they’d do, they did without false promises or excuses.”

(Webbs Motor Caravans - Reading) - Posted 7 months ago

“We bought our caravan from here. After I drove Alex nuts by changing my mind 4 days before we were meant to collect our van on which one I wanted. The guys rallied to get it all serviced etc ready for us to collect on the Saturday. Amazing staff so helpful and professional.”

(Webbs Caravans - Salisbury) - Posted 7 months ago

“This was our second caravan purchase from Webb's. The service received from the sales team was excellent, with all our questions and queries answered. This is why we returned to webb's. They have a really good selection of vans on display, all very clean and sensibly priced. Our van was ready to pick up on the date agreed at purchase, and was valeted throughout to a high standard. We had a minor problem with the shower, which was sorted out by Barry in the service department with no hassle at all. Webb's even arranged to pick up the van, do the repair and return it to us, something we did not expect. We would have no hesitation in recommending Webb's based on our experience.”

(Webbs Caravans - Salisbury) - Posted 7 months ago

“One phone call and arrangements completed to purchase our Caravan. Matt arrived as agreed on time. 20 mins and the Caravan was inspected and paid for at the agreed price. All very professional. Very happy thank you.”

(Webbs Caravans - Salisbury) - Posted 7 months ago

“We bought our first van 10 years ago from Webbs and we returned to them recently for the purchase of our third van. We knew exactly what we wanted and Steven was able to source and provide our perfect van. Communication was excellent throughout and they were so helpful and kept us informed all throughout the process and were happy to answer our many queries. They do a handover video exclusive to your van on YouTube so you can refer to it when necessary, great idea. Hopefully their after sales service will be as good, should we need it, I don’t doubt that it will be. We have no hesitation in recommending Steven and Webbs, a huge stock of vans and even if they don’t have what you want they will do their utmost to find it!”

Posted 8 months ago

“Absolutely first class. Steven sold our Motor Home and I couldn't have wanted a better, smoother and professional service in tragic circumstances. I will be returning in the Autumn for ,my camper van. Thank you Steven.”

Posted 9 months ago

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Webbs Motor Caravans is rated 4.9 based on 193 reviews