Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Webbs Motor Caravans Reviews

4.9 Rating 195 Reviews

96 %

of reviewers recommend Webbs Motor Caravans

Company Reviews

4.9

Based on 195 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Write Your review

Tell us how Webbs Motor Caravans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We would have no hesitation in recommending Webb’s Caravan should you need to sell yours Matthew was polite friendly & professional from start to finish making a sad day a little easier for us and with a fair price offered Many thanks to a superb company”

(Webbs Caravans - Salisbury) - Posted 1 year ago

“Very professional arrived on time, quick damp check and look round and the money was in the bank”

(Webbs Caravans - Salisbury) - Posted 1 year ago

“I was very happy with the purchase process of the motorhome. After sales has been less good. My first experience was to get an electrical part for the van and I was advised to try somewhere else for this kind of spare part. I now have a fault with the heating system on the van and have been waiting over 3 weeks to get an appointment, I have been advised that the van will need to be with them for at least a week to repair it. So that is 1 month and counting of the 8 months that I have owned it that the van has been defective.”

(Webbs Motor Caravans - Reading) - Posted 1 year ago

“Sold my caravan to Matt, who arrived as arranged and was very professional with handling the sale. His customer service was a joy to receive and I would highly recommend Webbs Caravans.”

(Webbs Caravans - Salisbury) - Posted 1 year ago

“Matthew replied to our initial enquiry quickly and came back with a fair offer. Caravan collected a few days later without any fuss, a pleasure to deal with from beginning to end.”

(Webbs Caravans - Salisbury) - Posted 1 year ago

“We sold our caravan to Webb's ,the process was quick and easy from the first phone call to the collection. The price offered was what we thought, and when Matt came to collect the van there was no change to the price, and he transferred the money to our bank there and then. Matt was easy to deal with throughout the process,thank you”

(Webbs Caravans - Salisbury) - Posted 1 year ago

“I had to sell my caravan, we upgraded to a static caravan and didn’t want to leave the caravan on my driveway while waiting for a buyer. Webbs offered more than book value, collected the caravan having made a bank transfer immediately before driving away. A very professional service.”

(Webbs Caravans - Salisbury) - Posted 1 year ago

“We sold our caravan to Webbs after making an enquiry. Matthew contacted me and made us an offer which was slightly better then others but gave us the option to sell our current caravan. And purchase our replacement with out having to take it to the dealer. And made our purchase easier, the sale to Webbs was so easy and conducted first-class and so quick.”

(Webbs Caravans - Salisbury) - Posted 1 year ago

“Selling our touring caravan to Webbs was very straight forward, no messing around, Matt gave me a good deal which I was very pleased with (he didn’t go round kicking tyres and tutting). Would and will recommend Webbs to anyone thinking of buying or selling a touring caravan or motor home. Thanks Matt.”

(Webbs Caravans - Salisbury) - Posted 1 year ago

“We sold our caravan to Webbs, dealing with Matthew Woodward throughout. He was very professional, providing us with a great offer for our caravan and keeping us informed and up to date at all times. The whole process took eight days from our initial enquiry through to Matthew inspecting and collecting the caravan, with electronic payment to us at the time of collection. We would not hesitate to recommend Matthew and Webbs to anyone thinking of selling their caravan.”

(Webbs Caravans - Salisbury) - Posted 2 years ago

“Thank you we are absolutely delighted with our camper van. We are also delighted with the service we have received from Webbs and you personally. It has been a very easy transaction. Webbs have done everything you said they would do. Even when we struggled to get our cards to work, you just quietly persevered and all was well in the end. The repair work on the back door is excellent and we are taking the vehicle in for the cam belt and water pump to be done shortly. So once again, thank you for all your help with this transaction and good luck for the future.”

(Webbs Caravans - Salisbury) - Posted 2 years ago

“Great service from Webbs. Good communication from start to finish. Had to sell my caravan due to ill health did consider selling to the private market but decided it was to much trouble due to health issues, requested price from Webbs. They offered me what I considered a fair price for the caravan and they would call round to check the van over and pay me there and then. Everything went smoothly and they paid me the money through bank transfer and collected the van. Matt was very professional and friendly, would not hesitate to recommend them to anyone selling a caravan they took all the stress out of the sale thank you very much for all your help.”

(Webbs Caravans - Salisbury) - Posted 2 years ago

“It has been a pleasure selling our caravan to Matthew at Webbs Caravans. The communication has been spot on throughout. The price we were offered over the telephone was paid without any toe curling haggle. We honestly described the condition of the caravan and Webb’s honestly paid the agreed price. A shout out to Roger who collected the van for his friendly, professional approach. Cannot recommend this company more highly for their stress free, honest, professional customer service.”

(Webbs Caravans - Salisbury) - Posted 2 years ago

“Webbs offered us an extremely good price for our caravan with which we more than happy, and they agreed to collect it from our drive. Very happy with the whole process and we would strongly recommend Webbs to anyone thinking of buying or indeed selling a caravan. We were mich happier selling to an established business such as Webbs rather than run the risk of a private sale.”

(Webbs Caravans - Salisbury) - Posted 2 years ago

“I purchased a new Knaus Motorhome from Webbs Reading and I received first class service from the team from start to finish. Had a few minor warranty issues after the sale (which is pretty normal for this type of vehicle) The after sales team got everything rectified and sorted out straight away. Excellent service and support and very happy indeed.”

Posted 2 years ago

“I viewed several 2 berth motorhomes today with the help of Steven. Have to say received the best customer service I have experienced in any dealership I have visited. Thank you again.”

Posted 2 years ago

“Excellent service, sales and purchase. Everything was explained and prompt. Prices very fair. Highly recommended.”

(Webbs Caravans - Salisbury) - Posted 2 years ago

“Sold our caravan to Webb’s, Matthew was very professional and quick to reply to all our queries. It was made very easy and everyone has been so nice and polite. Will be recommending them Lisa and Charlie”

(Webbs Caravans - Salisbury) - Posted 2 years ago

“Very disappointed. I was recommended Webbs as a good place to purchase my next caravan from by a good friend. Having looked around at their stock back in November I found the right van for me but was then instantly put off by the sales manager. Very rude, product knowledge was very poor, which is a real shame as the Bailey We viewed was the van for us. Having caught up with our friends over Christmas who recommended Webbs. They have since explained Webbs have recently had a staff move around and yes the service has gone down hill since the change in sales team members. Luckily Lady Bailey are not much further to travel for a better experience.”

Posted 2 years ago

Thank you for taking the time to send a review Chris, although obviously disappointed by the content. With 96% of reviews rated 5 stars your experience is certainly not the norm and we welcome the opportunity to look into your review further to see where we have failed on this occasion. In order to do this we will require your full name, please confirm via email to matthew@webbscaravans..co.uk (Your friends comment about the staff move around is slightly odd as we have the same sales team in place since 2014, with the recent addition of a trainee to cope with the increased demand.)

Posted 2 years ago

“I would just like to say from first contact with Matthew it was a 1st class service. A very good price for my caravan. Very straightforward and no hassle. Simon who collected my caravan was so polite and explained the process. A great service ll round”

(Webbs Caravans - Salisbury) - Posted 2 years ago

«
1
...
2
3
4
5
6
»

Webbs Motor Caravans is rated 4.9 based on 195 reviews