Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent stay, gutted we couldn't use the hot tub!”

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Posted 2 years ago

“Nice restful break great lodge”

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Posted 2 years ago

“Me and my 3 friends booked the yurt and it was so comfortable. We had a great experience with the yurt the restaurant and booked the boat on site. I would highly recommend booking the yurt. The beds are comfortable it has a log burner which makes it so cosy.”

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Posted 2 years ago

“Firstly the room was excellent along with views over the marina. Also the bathroom facilities were again excellent. Just some points. 1) A small table and two chairs would have made the room even better. To be able to sit and look out over the marina while having a cup of coffee would have made the room perfect. 2) The lack of food was not made clear on the booking online form. It was only when I called to see if the booking had been received OK did I find out that we could not eat at the Pub Restaurant that day. We had planned to work all day on our boat at St.Olaves and travel to yourselves for a meal and a nights rest. It was fortunate I was able to make other arrangements. If I had known when booking I would NOT have booked. Your web site asked if we wanted an evening meal, I chose not to tick this as I was going to call an confirm anyway. 3) Your total reliance on the website is a problem for prospective customers. i) What if I do not have a computer or a smart phone. My wife does not have one and I only have these because of my business. Not everyone wants or has these and this is not considered by IT departments who when setting your web site are only interested in what they can make out of you. ii) If you are to relay solely on the website the it needs to have 24 hour continual updates. When I booked there was no information regarding the lack of food and that only a continental breakfast would be available. I could have booked and arrived without this knowledge and ig I had have done this I would have been extremely disappointed. Most people would be unaware of where to go to get food and to also have to drive the road to the marina in the dark is quite daunting. I hope my comments have been constructive and helpful. Michael Wallace”

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Posted 2 years ago

“Good clean facilities friendly staff only down side was hiring a boat a pilot very hard work steering wouldn’t recommend would upgrade next time but will return again”

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Posted 2 years ago

“The lodge was good , the towels were a lovely touch !! Beautiful country side and wildlife to see . The hot tub was relaxing and a treat .”

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Posted 2 years ago

“My experience staying at the broad view lodge wasn’t so pleasant. The following items doesn’t make this a child friendly lodge. 1. Cob webs from a few weeks at least inside and outside. 2. The on suite toilet seat had some blood and short hair. 3. Lack of lighting entering the lodge from the slip road. 4. Lounge floor wasn’t clean my partner had to Hoover then wipe the floor because of our baby. 5. The bushes were overgrown and dead leafs continuously falling in the hot tub. 6. The wardrobes haven’t been cleaned out there were clothes inside the wardrobes from before. 7. The on suite shower wasn’t clean properly. On the other hand it’s a nice and spacious lodge just needs a little maintenance and TLC. I would recommend to tarmac the road leading to the lodges and not hiding the pot holes with shingle it’s damaging the car tires.”

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Posted 2 years ago

“Excellent 7 night stay in a lodge which was very well equipped and comfortable and the staff at WRC are 10/10”

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Posted 2 years ago

“Thank you for a pleasant and relaxing week and for the water cruiser adventures we shall return again soon.”

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Posted 2 years ago

“We loved our stay at the waveny in the yurt. Second time in the last month or so and we will be coming back, lovely staff but a takeaway service would just finish it off.”

Waveney River Centre 5 star review on 10th October 2021

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Posted 2 years ago

“This is our 3rd visit to Waveney river centre. We used to really enjoy staying in one of the yurts, unfortunately this time it wasn’t the case. We come to Waveney for the scenery and the peace and quiet to unwind and relax. We were only staying for two nights, the first night we were kept awake until 2am by the yurt next to us, a group of women drinking heavily shouting, singing, swearing and being abusive. They then went home in the morning, the second night we had another group of women move into the yurt on the other side who were again drinking heavily, swearing loudly until late. We were surrounded by families with young children, we feel that this experience has severely tainted our view of Waveney. The Waveney Inn which we have previously enjoyed has lost that something special it used to have, there was little to no atmosphere, the food although good we felt was overpriced quite heavily and with COVID restrictions still in place we were unable to fully relax and enjoy our meal. One of the things we were looking forward to was the use of the hot tub, but when we went to use the pool was told that the hot tub was not in use, there was no prior mention of this so it was very disappointing. Then we were informed that the changing rooms were also not in use which resulted in a very cold uncomfortable walk back to the yurt. We are very sorry to leave this review as we always held Waveney River Centre in high regard.”

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Posted 2 years ago

“Lovely campsite. Very clean facilities! Yurts are still nice and warm in October. Very accommodating. I pre sent some birthday decorations and the yurt was decorated beautifully when we arrived. Very impressed. We will definitely be back”

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Posted 2 years ago

“Had a fantastic week. The lodge was excellent clean comfortable and everything we hoped it would be. Thank you.”

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Posted 2 years ago

“Fully serviced caravan pitch was very good and handy for all facilities. Hopefully come again.”

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Posted 2 years ago

“very helpful and friendly staff, Lodge was very clean and tidy”

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Posted 2 years ago

“Just got home from a 4 day break at Waveney River. The lodge cabins are absolutely brilliant. Excellent Inside decor. Disappointed as the grounds garden areas un kempt. The Waveney Inn Pub absolutely awful meals. First impressions of the bar needed a good clean outside. Bar staff unwelcoming and felt as though we was an ninconvenience. Told they was busy for food but sat there for an hour and a half with only 6 people in and a empty pub. Having a good pub to go to would be a great asset to the site.”

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Posted 2 years ago

“very relaxing break with great staff, a car is a must though”

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Posted 2 years ago

“Lovely location and a friendly holiday park. All staff chatty and happy to help. Was a welcomed break for us after having it rebooked so many times during the pandemic. Thank you for a lovely stay.”

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Posted 2 years ago

“Disappointed with staff shortage at Waveney Inn, what staff were there were very pleasant.”

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Posted 2 years ago

“Clean room, great bed and bathroom. Only hand soap provided, no shower gel. Pleasant staff. Eating arrangements at the inn could be better but understand the staff shortage issue.”

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Posted 2 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews