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Wave Spas Reviews

4.8 Rating 4,858 Reviews

98 %

of reviewers recommend Wave Spas

Company Reviews

Product Reviews

4.8

Based on 4,858 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Wave Spas:

Here at Wave Spas , we are dedicated to providing our customers with a luxurious experience at an affordable price. Working directly with experienced suppliers, we have sourced and developed inflatable hot tubs since 2015 for a variety of retailers across the UK.

Wave Spas 5 star review on 13th January 2024

Wave Spas 5 star review on 11th September 2023

Wave Spas 5 star review on 9th September 2023

Wave Spas 5 star review on 20th August 2023

Wave Spas 5 star review on 29th July 2023

Wave Spas 5 star review on 25th July 2023

Wave Spas 5 star review on 19th July 2023

92

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This hot tub is better than expected. its so easy to set up, nice and sturdy once inflated, and gets hot enough to make you sweat. I love it!”

“Love my Wave Spa. Easy instructions to follow and lovely to come home to after a days work.”

“good delivery, reasonable price and easy to put together”

“They do actually what they say they will do , ordering easy,delivery on time , product excellent and aftercare excellent. Your in there hands which have excellent customer care I would definitely recommend them”

Hey Denise! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated. We hope you enjoy your Hot Tub and we hope you get a lot of use and create a lot of good memories. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“quality product well priced”

Hey Karen, Thank you for your kind words. It was really nice to read your review and feedback. Your feedback is really appreciated and we are super thankful for this, I'm sure you'll create lots of good memories with your Tub in the future. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Great service and happy with products.”

Hi Carrie, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Very very good”

“Needed a replacement insulation top for our hot tub. Sturdy build and great fit”

“Good quality items as always end delivered within timescales state DX”

Hi there Ruth, Thank you for your kind review, It really makes our day when we notice our customer service is appreciated! We hope you enjoy your Sup Board and we hope you get a lot of use during the rest of the year! If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Supping! and Kind regards, Patrick @ Team Wave

“Love my spa pool, it's relaxing and I feel a million times better for using it, should have got one years ago”

Hey Karen! Thank you for your kind review, It really makes our day when we notice our customers are enjoying our products. We hope you enjoy your Hot Tub and we hope you get a lot of use and create a lot of good memories. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“I ordered the thermal inflatable liner and the product and service were first class, thanks again.”

HI Colin, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Very good service and quick delivery”

Hey Karen, I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Highly recommended. Always there for there customers. Ordered new filters for our spa and they arrived in no time. Keep up the great work guys”

“Good service - no problems”

Hey Marie, Thank you for your kind words. It was really nice to read your review and feedback. Your feedback is really appreciated and we are super thankful for this, I'm sure you'll create lots of good memories with your Tub in the future. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Spa was delivered on time was as described really pleased . Easy to set up good back up with a few questions I had really happy”

“So far, so good. Purchased my spa towards the end of the summer which is bad but hey, I can still enjoy it on the cooler evenings with a glass of wine. Customer care have been great so all in all I’m pretty happy 😃”

Hey Denise! Thank you for your kind review, It really makes our day when we notice our customer service is appreciated. We hope you enjoy your Hot Tub and we hope you get a lot of use and create a lot of good memories. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Prompt delivery, good communication. Ordered 2 bubble mats for Lazy spa hot tub, one to go underneath to replace damaged liner and 1 to go under the kids to provide increased insulation. Early days with top insulation layer but seems to work. Happy”

Hey Garry! I'm pleased to hear your order arrived so soon. The sooner it arrives the sooner you can enjoy it. :) I would also like to say thank you for your kind review as it really is appreciated. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Ordered sale items recently, very prompt delivery ,very pleased ! Thankyou”

Hi Susan, We are incredibly proud of both the products and service we provide to our customers so we are delighted to see that reflected in your amazing 5-star review. If you need any help or information from us in the future please feel free to get in contact so we can assist. Happy Tubbing!! and Kind regards, Michael S @ Team Wave

“Very fast on delivery one happy customer”

“Outstanding service pack of filters delivered within 24 hours”

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Wave Spas is rated 4.8 based on 4,858 reviews

Frequently Asked Questions

Is WaveSpas legit?

Yes, they are UK based business with their HQ in the north of England.

What's WaveSpa delivery like?

Delivery is normally very quick if the item is in stock.