Waterside Breaks Ltd Reviews

4.9 Rating 1,361 Reviews
100 %
of reviewers recommend Waterside Breaks Ltd
4.9
Based on 1,361 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Waterside Breaks Ltd Reviews

About Waterside Breaks Ltd:

Waterside Breaks - Wide choice of holiday cottages & lodges by water across the UK

Visit Website

Phone:

01252 339020

Email:

holidays@watersidebreaks.com

Location:

Waterside Breaks Ltd47, Station Road
Aldershot
GU11 1BA

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Waterside Breaks Ltd 3 star review on 1st January 2022
Anonymous
Waterside Breaks Ltd 5 star review on 14th December 2016
Rosemarie
Waterside Breaks Ltd 5 star review on 13th December 2016
Anonymous
Waterside Breaks Ltd 5 star review on 31st October 2016
Mr Rob Sadler
Waterside Breaks Ltd 5 star review on 22nd July 2016
Mr Alan Cooksey
Waterside Breaks Ltd 5 star review on 2nd June 2016
Mr Alan Smalley
Waterside Breaks Ltd 5 star review on 2nd June 2016
Mr Alan Smalley
3
Anonymous
Anonymous  // 01/01/2019
We have only just made the booking but the process was very easy and the gentleman I spoke to on the telephone was extremely polite and helpful.
Helpful Report
Very prompt response from Annabel, initially answering my emails and then following up with a call to confirm booking. Keep up the good work!
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So far. But it's a bit too soon isn't it??!!
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Could not book through the website as it set up a firewall but once I got through to your staff on the telephone the service was friendly, helpful and efficient.
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Would have been great to secure the booking on line there and then, had to wait to speak to Waterside in the morning. However, 5* response when I spoke to the office, suggestions and confirmation of extra parking etc and an October discount!!!!!! Other observation seemed difficult to forward actual accomodation to others in party without going in and trying to book another date. Just wanted to send them details of the house but didn't seem to be possible?
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Hi Suzanne, thanks very much for your lovely comments and constructive points on how we can improve our service. Both valid points, we take bookings on behalf of owners directly at the best prices so with a number of cottages we have to confirm those dates are free which is why we are unable to take instant booking on some properties. We also like to speak with everyone to ensure their bookings are all correct and all questions are answered. We are always happy to provide property links so these can sent be sent out to friends and relatives upon request. Have a great time in the Cotswolds at Spring Lake. Regards Waterside Breaks.
A little long winded, with having to deal with owner.
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Lovely lodge but think cleaner must need more time to clean floor not swept toilet had toilet paper in it verandah doors all hand prints Lovely park
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Second time I've used this company both have been satisfactory. Although Booking with the owner of the cottages is really where the service start and ends.
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The booking process was very good and quite easy
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Very nice and polite customer servise
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Very helpful and polite when I rang
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easy to book and good and clear instructions on what to do
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Very helpful and made it easy with the booking procedure.
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The processed my booking with the owner very quickly.
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Nice friendly staff easy to book and gave information too
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Very good
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Wonderful lodge, location and setting. Would definitely go back.
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We could quickly find our desired lodge
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A very pleasant lady rang me within 2 hours of sending an email for a booking inquiry. No hassle and very easy to talk to.
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After I sent my booking request form I received a phone call next day from Annabel who was very friendly and helpful, also received e-mail confirmation same day.
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Waterside Breaks Ltd is rated 4.9 based on 1,361 reviews