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Water Butts Direct Reviews

4.6 Rating 1,737 Reviews

91 %

of reviewers recommend Water Butts Direct

Company Reviews

Product Reviews

4.6

Based on 1,737 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Water Butts Direct:

We are the UK's Largest Range of Water Butts, Rain Barrels & Rainwater Harvesting Products. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. Highly Accredited. Fast Delivery. Leaders In Conservation. GM8 Group Ltd Brand. Excellent Service.

Visit Website

Phone:

01462341161

Email:

cs@gm8group.com

Location:

54 Wilbury WayHitchin SG4 0TP, ,,
54 Wilbury WayHitchin SG4 0TP, ,
Hitchin
SG4 0TP

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Water Butts Direct 5 star review on 9th April 2024

Water Butts Direct 5 star review on 5th April 2024

Water Butts Direct 5 star review on 24th March 2024

Water Butts Direct 5 star review on 27th February 2024

Water Butts Direct 5 star review on 1st December 2023

Heather Laird-Ruocco

Water Butts Direct 5 star review on 26th September 2023

Water Butts Direct 5 star review on 21st September 2023

71

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only place I could find the correct bore flexible connecting pipe in white, thanks for providing a service that prevented me having to buy a new diverter and creating unnecessary plastic waste”

Good afternoon, Thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Excellent service, item received quickly, contained easy to understand installation instructions, no fuss involved”

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“I don't know if the products are any good. They use Evri, who have delivered the goods to a completely different address.”

“Very quick turnaround and good selection.”

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“Arrived safely and quickly, well packaged. Very pleased customer.”

hi there thank you for the fantastic review, glad everything went smoothly kind regards Stephen @ Water Butts Direct

“Item was exactly as described, super fast delivery, very happy customer”

hi Paul thank you for the review, glad everything went well with the delivery kind regards Stephen @ Water Butts Direct

“I am delighted. They had an excellent choice of butts, far more than anyone else, their price was very competitive and delivery was quick, efficient and FREE.”

hi Michael thank you for taking the time to review us kind regards Stephen @ Water Butts Direct

“Ordered a 250 ltr water butt which took 2 weeks to arrive despite my order stating 3-5 days for delivery. At no point during the order process was it mentioned that you had no stock of this spec. If there had been I wouldn’t have ordered it. It’s basically sales under false pretences! Very poor service; absolutely wouldn’t recommend.”

Hello, sorry to hear your experience wasn't 100%, we strive to do our best but sometimes we can fall short we have made changes to assure this issue will not occur again kind regards Stephen @ Water Butts Direct

“Competitively priced rainwater filter and delivered quickly. Very pleased with the unit which has been severely tested with Storm Ciaròn!”

hi Chris thank you for taking the time to review your order, hope everything is fine after the storm as well as having a full tank of water kind regards Stephen @ Water Butts Direct

“Great company to deal with. All the products that I bought were excellent quality. Would definitely use them again.”

hi David thank you for taking the time to submit these fantastic reviews, it is appreciated kind regards Stephen @ Water Butts Direct

“This is the third time I have used water butts direct. Delivered very quickly, very pleased with the product”

hi Ann Thank you for taking the time to review! If you have any additional comments or feedback, please do not hesitate to let me know kind regards Stephen @ Water Butts Direct

“WE ORDERED BOTH A RAINWATER HARVESTING TANK 1500L AND A 400 L SLIM WATER BUTT. WE HAVE BEEN VERY IMPRESSED WITH THE QUALITY OF THE TANKS, ALSO THE SPEED OF DELIVERY.”

hi Marian thank you for taking the time to review your products! If you have any additional comments or feedback, please do not hesitate to let me know. kind regards Stephen @ Water Butts Direct

“Delivered very quickly. Good quality product.”

Hi Mary Thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch Kind regards Jess @ Water Butts Direct

“Excellent site/ great information and easy to order with very good prices-came the next day/cheers”

Afternoon Ray Pleased to hear you enjoyed the service Thank you for the review Kind regards Jess @ Water Butts Direct

“Good product at competitive pice and fast delivery.”

Good morning David Thank you for taking the time to complete the review Kind regards Jess @ Water Butts Direct

“Good product, delivered promptly.”

Good morning Jennifer Thank you for taking the time to complete the review Hope you enjoy the product Kind regards Jess @ Water Butts Direct

“Good product and delivery. Cannot fault.”

Good morning Stephen Thank you for taking the time to complete the review Hope you enjoy the product Kind regards Jess @ Water Butts Direct

“Items exactly what I wanted, ordering and delivery very good.”

Good morning Thank you for taking the time to complete the review Kind regards Jess @ Water Butts Direct

“Was hesitant after reading some very negative reviews but went ahead and there were no problems at all. Items received in good condition, timely and at a very good price. Did not have to contact them at all so cannot comment in that way.”

Good afternoon Thank you for spending the time to post this review Hope you enjoy the product Kind regards Jess @ Water Butts Direct

“Great looking water butt,great price and very fast delivery would recommend.”

good afternoon thank you for your review, and hope you enjoy your new product kind regards Stephen @ Water Butts Direct

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Water Butts Direct is rated 4.6 based on 1,737 reviews