Watersports Warehouse Reviews

4.9 Rating 4,472 Reviews
99 %
of reviewers recommend Watersports Warehouse
4.9
Based on 4,472 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Watersports Warehouse Reviews

About Watersports Warehouse:

At Watersports Warehouse we offer diving equipment and snorkelling sets, Mens, Ladies and Kids Wetsuits and stock a vast range of water sports gear. We are are fully authorised UK main dealers for all products we stock.
Established in Cornwall in 1989 we have a wealth of knowledge and experience to provide the advice to help you choose the right gear for you whatever your preferred water sport.

Visit Website

Phone:

01736751066

Email:

mike@undersea.co.uk

Location:

Watersports Warehouse7 Hayle Industrial Park
Hayle
TR27 5JR

5
Darren Townend
Received my mares full snorkeling mask with no problems.
Watersports Warehouse 5 star review on 1st October 2023
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Posted 6 months ago
5
Verified Buyer
Order placed was received in full and all in good order and fully packaged individually within the recycled box as per their notice of a great idea to use former cartons for onward deliveries. It was in very good condition and fully sealed. All the items were of very good quality.
Watersports Warehouse 5 star review on 25th July 2023
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Posted 8 months ago
5
Verified Buyer
Easy to order, item was exactly as advertised and free next day delivery. Cannot fault this company. Fantastic service from beginning to end .
Watersports Warehouse 5 star review on 11th July 2023
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Posted 9 months ago
5
Andrea Castillo
The price for my pressure gauge + compass was better than other shops, it was in stock and the delivery was super fast. The communication was great, I knew when the item had left the warehouse, when was in transit and delivery date. I’m very happy with my new instrument and will buy from them again. Super recommended!
Watersports Warehouse 5 star review on 31st March 2023
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Posted 1 year ago
5
Rupert Smith
Prompt service,delivery and great pricing
Watersports Warehouse 5 star review on 6th March 2023 Watersports Warehouse 5 star review on 6th March 2023
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Posted 1 year ago
5
Glenn Turner
Really pleased with the Gul dry robe which I trialled after a dip in the North Sea this morning, perfect. Delivery was prompt and well packaged
Watersports Warehouse 5 star review on 6th February 2023
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Posted 1 year ago
5
Jennifer Chambaraud
Bought this in August 2021 and finally able to leave a review - what a fantastic product. My son spends hours on the water’s edge and his suit has kept him warm enough each time. He is just outgrowing his now and will be purchasing the next size up 🙌🏽
Watersports Warehouse 5 star review on 10th September 2022 Watersports Warehouse 5 star review on 10th September 2022
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Posted 1 year ago
2
S Bass
Really sorry because I usually don't post negative feedback and the initial service from WW was actually very good. The things I ordered arrived the next day, which I hadn't expected. Unfortunately, the dive boots were not the correct size because the size guidance on the website is a tad misleading. For this Mares product, the US and EU sizes are on the factory label and the UK sizes are on a sticky label that is added at some later stage. The UK sizes, however, are wrong and so I ended up with boots a size too small (US 5 instead of UK 5). I did point this out by email with a photo, so that WW could amend their website to avoid another customer having the same problem. I received no acknowledgement at all to this message, which was disappointing as I was only trying to be helpful. I had also hoped that since it was WW's mistake that they might consider refunding me the postage to send the boots back (not their usual practice, I accept). They'd been by far the most expensive of the 3 items I bought, so having to pay an extra £3.20 made the two items I kept significantly more expensive than they should have been. Sadly, WW did not agree :-(.
Watersports Warehouse 2 star review on 10th March 2022
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Posted 2 years ago
Thank you for your review, we are sorry to hear you were not happy. Mares are an international company using the same packaging in different countries. As you can see on your image on the left hand side it clearly states UK5 which is the correct sizing for the product inside the bag. The product label provides SKU information/bar code etc and indicates that they are UK size 5. Having sold Mares products for over 25 years we can confirm the sizing has always been the same. We have minimal returns on the boots due to sizing but the fit can vary within different manufacturers, I have varying sized shoes at home between sizes 8 and 9 depending on the brand. It is also important to note that wetsuit boots should be a much tighter fit than a normal shoe so that the amount of water entering the shoe is restricted.
Posted 2 years ago
5
Verified Buyer
Fast postage, very pleased with purchase.
Watersports Warehouse 5 star review on 20th January 2022
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Posted 2 years ago
5
Karen Lawson
Great service - great products - love swimming in my aqua sphere goggles. Will definitely use Watersports Warehouse again
Watersports Warehouse 5 star review on 27th December 2021
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Posted 2 years ago
5
Louise Thomas
Great service
Watersports Warehouse 5 star review on 2nd December 2021
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Posted 2 years ago
5
Elizabeth Dyde
So happy with my wetsuit purchase .. great friendly service & fast delivery ! Thankyou !
Watersports Warehouse 5 star review on 1st November 2021
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Posted 2 years ago
5
Rachael Callun-Rawle
Fantastic product and speedy delivery. Perfect Life vest for SUP
Watersports Warehouse 5 star review on 26th August 2021
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Posted 2 years ago
5
Verified Buyer
It’s huge and easily fits 2 42” boards plus a smaller one with plenty of room in the front section for lots more. Seems strong and very well made.
Watersports Warehouse 5 star review on 12th August 2021 Watersports Warehouse 5 star review on 12th August 2021
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Posted 2 years ago
5
Michael Holt
Great service. Quick and professional. Staff very friendly and helpful too
Watersports Warehouse 5 star review on 14th July 2021
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Posted 2 years ago
5
Michael Abbott
Excellent swift service. Highly recommended.
Watersports Warehouse 5 star review on 21st June 2021
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Posted 2 years ago
5
Jo Williams
Super helpful staff, well packaged and fits perfectly. Thank you
Watersports Warehouse 5 star review on 8th June 2021
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Posted 2 years ago
5
Nick Evans
Prompt service from Watersports Warehouse. The book was very well packaged to avoid the possibility of damage. Nice one!
Watersports Warehouse 5 star review on 2nd June 2021
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Posted 2 years ago
4
Verified Buyer
Finally found a good quality wetsuit my small-medium sized 6 year old is happy to wear. Slightly lose around the arms but best of various brands we have tried. She loves the colours
Watersports Warehouse 4 star review on 18th May 2021
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Posted 2 years ago
5
Gail Walker
Excellent communication from start to finish. Extremely fast delivery. Fantastic product from Sandbanks SUPs
Watersports Warehouse 5 star review on 15th May 2021
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Posted 2 years ago
5
Katherine Barnwell
I ordered two girls wetsuits from here and they are perfect. The measurements provided are accurate. I had to guess a bit for my eldest daughter as she is tall but slim so I took some photos of her in it when it arrived. I emailed them to the shop asking if the fit was sufficient. They emailed me straight back and were exceptionally helpful. I would definitely recommend them!
Watersports Warehouse 5 star review on 6th May 2021
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Posted 2 years ago
Brilliant - The girls look FAB U LOUS - if you/they are happy we’re most definitely happy - bring on the surf. Thank you so much for your order - very much appreciated in these challenging times. Thanks Katherine for taking the time to post a review and the lovely photo. Julie
Posted 2 years ago
5
Verified Buyer
Really happy with our Sandbanks Elite paddle board. Quick delivery from Watersports Warehouse and the board had a very successful first outing last Sunday!
Watersports Warehouse 5 star review on 6th May 2021
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Posted 2 years ago
4
Hannah Dixon
Fits well. I'm 5'2 so was worried it would be too long in the leg. Feels good quality
Watersports Warehouse 4 star review on 4th March 2021
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Posted 3 years ago
5
Gillian Best
Really happy with my purchase and with the customer service. Extra happy to support an independent Cornish shop. 10/10 would recommend! (Only gripe I had was with the delivery driver, DPD, who came into my building without a face mask during a global pandemic.)
Watersports Warehouse 5 star review on 21st January 2021
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Posted 3 years ago
5
Helen Noonan
Delighted to receive my first ever wetsuit. Great communication from the team at Watersports Warehouse so I knew when to expect delivery. A great information pack on how to care for the wetsuit plus special gloves too. All greatly appreciated as someone new to the world of wetsuits!
Watersports Warehouse 5 star review on 2nd October 2020
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Posted 3 years ago
5
Verified Buyer
Good quality product! Fit for purpose. Happy.
Watersports Warehouse 5 star review on 14th September 2020
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Posted 3 years ago
5
Verified Buyer
Easy to choose the right size. When arrived it was a perfect fit. Good value and speedy delivery.
Watersports Warehouse 5 star review on 31st August 2020
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Posted 3 years ago
4
Helen O
First go with a wetsuit yesterday. Loved it. Might be a little big but it did the job, I was warm and stayed in for longer than I had been previously, which was my objective.
Watersports Warehouse 4 star review on 24th August 2020
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Posted 3 years ago
Watersports Warehouse is rated 4.9 based on 4,472 reviews