Water Garden Reviews

Name: Water Garden
Address: Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Farlington, Unit 7 Warrior Business Centre, Portsmouth, PO6 1TX, Hampshire
Rating: 4.85

4.9 Rating 1,758 Reviews

96 %

of reviewers recommend Water Garden

4.9

Based on 1,758 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Water Garden 5 star review on 10th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect.. Had one item slightly damaged in transit and this was replaced instantly with no fuss.. Great Company.....”

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Posted 10 years ago

“arrived three days late Monday 24th”

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Posted 10 years ago

“easy to use website - and quick response and delivery.”

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Posted 10 years ago

“Hassle free purchase. Product failed but company most helpful regarding replacement.”

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Posted 10 years ago

“Had no problems at all ordering. Quick reply via e-mail by staff at water garden. Received goods in good order and condition. Very satisfied. Will make next order soon to enhance my fish pond. The pump and filter I bought has revitalised my interest and hobby.”

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Posted 10 years ago

“A prompt and effective response to my order. A very satisfactory product”

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Posted 10 years ago

“Easy ordering and speedy delivery. It even worked as described. Very pleased”

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Posted 10 years ago

“First time customer therefore difficult to comment. However transaction very satisfactory - no complaints”

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Posted 10 years ago

“genuinely helpful and professional I'd have no quams in using Water Graden again should the need arise”

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Posted 10 years ago

“you were very good the only thing i can say is that what i wanted was not what i got but was not entirely your fault”

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Posted 10 years ago

“I needed a float for a water ioniser, which came in about 4 days, from memory. It was easy to select what I wanted from their site, and my ioniser now floats again. All very satisfactory”

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Posted 10 years ago

“The biggest plus was being able to talk to someone who knew what they were talking about. Also, the on-line instruction videos are very useful.”

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Posted 11 years ago

“Fountains are now indoor, assembled and working. The Solaris is just wonderful. Esthetically breathtaking and pure eye candy with its "mist effect". The Jinan fountain is very subtle and wonderful in its own way as well. I wanted to say that everything is good! The items were in mint condition, and the shipping was quick and unhindered. Thanks again for yet another fantastic exchange.I look forward to the next purchase. Have a great day!All the best, You are very kind and efficient. :)”

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Posted 11 years ago

“Order received @ 07.45 am this morning, delivered by local postie direct to my place of workat Guernsey Dairy Laboratory! ? ( this is opposite my home address!) Many thanks for your promptness with dispatching order & will be placing further order early next year for lighting etc.Thank you Guernsey”

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Posted 11 years ago

“Please find attached a couple of photo's of the pond in the evening.I think the pictures say it all, with the whole garden project exceeding my expectations. Thank you for all your help.”

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Posted 11 years ago

“order received all good as promised ,reservoir and grid to follow. Thank you for your good service will recommend your company.”

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Posted 11 years ago

“Thank you ( and your staff) for all your help and advice on our stream blanket weed problem.Fisrt your service was 100% as promised - the next day.The unit has been in use ovr two weeks and the water quality has improved and the unit has coped with the falling levels due to no rain and the rapid rise after the thunderous down pours we have experienced over the last 10 days”

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Posted 11 years ago

“Just wanted to let you know that the skimmer arrived yesterday. Many thanks for all your help and support in sorting out this order. I really appreciate the prompt and efficient service”

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Posted 11 years ago

“Thankyou On Tuesday 17 April 2012, I ordered an Oase Quartz Sleeve, it was delivered the very next day.Thankyou for such a quick and efficient service”

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Posted 12 years ago

“Amazing .Ordered 7th March just delivered.8Mar 2012,at 09:15.thankyou”

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Posted 12 years ago

Water Garden is rated 4.9 based on 1,758 reviews