“It was quite an easy process to place the order and receive the correct item. Although I made a mistake in order, the team was easily accessible and quick amending it. I recommend it.”
“Excellent service. Royal Mail let me down, but Heledd kindly sorted everything out for me, I received the item plus a goodie bag. Very thoughtful. Would definitely recommend.”
“Fantastic customer service, I ordered a lovely watch strap with deployment clasp, unfortunately the clasp didn't work for me but it was no hassle returning getting a refund and getting sent out a buckle. The buckle arrived before I had even sent back the clasp. Very helpful and straight forward process. Many thanks to Amy Enright who sorted it all out. I have used watch obsession before and will use them again.”