Walls And Floors Reviews

4.50 Rating 10 Reviews
90% of reviewers recommend Walls And Floors
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Phone:
01536 314730

Email:
sales@wallsandfloors.co.uk

Location:
135 Lower Richmond Road
Putney

Categories:
Home & Garden
Home & Garden

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"If I could leave no stars, I would. I ordered 30sqm of porcelain floor tiles. Despite being told I would be called an hour prior to delivery, the driver wasn't given that information and I had to rush home having had a call stating they were outside. 500kg of tiles unloaded only to find they were incorrectly described and are glazed porcelain. Call to arrange refund and collection as a result of the inaccurate advertisement. I was told I would get a call or email re organising a date and time. 2 days later I arrive home to find the pallet company outside my drive ready to collect the tiles. No communication or forewarning, kids in tow as it's half term and I have to load all 500kg worth of tiles. Call to speak to a manager and told I can't for this matter, no explanation and then told I'll get my money back in up to 10 days! Shambles from beginning to end! Cheaper than the high street yes but appauling quality, inaccurate product information and even worse customer service!!!!"
Helpful Report
Posted 2 months ago
Rikolv Hatlehol Desai
"By being very helpful."
Helpful Report
Posted 7 months ago
Stephen Foster
"Super range of Tiles at acceptable prices with a user friendly website, excellent despatch system too."
Helpful Report
Posted 8 months ago
Bea Bytniewska
"Great choice and excellent customer service"
Helpful Report
Posted 8 months ago
Anonymous
"excellent choice, sample tile delivered and was so pleased ordered tiles for ensuite and bathroom, delivery very quick"
Helpful Report
Posted 9 months ago
Anonymous
"Tiles arrived within 48 hours, extremely well-wrapped, no damage at all. In fact it took a pair of poultry scissors, a Stanley knife and a husband to unpack!"
Helpful Report
Posted 10 months ago
Lyn
"Great advice given, promise a 5% price comparison quote, and they're rue to their word. very helpful and knowledgeable compared to the high street tile stockists. Fantastic service all round, and the delivery was prompt too"
Helpful Report
Posted 11 months ago
Anonymous
"I was having to choose tiles online - we are in a very remote location, therefore the samples service is important. All the samples arrived quickly and well-wrapped, in pristine condition. The colours on the website proved to be very true which I was pleased about. Having the samples helped me make a final decision much more easily."
Helpful Report
Posted 11 months ago
CHRISTINE Niddrie-Davies
"very good value; prompt delivery"
Helpful Report
Posted 11 months ago
COLIN STEWART
"Ability to book delivery day a great bonus, samples were received promptly."
Helpful Report
Posted 11 months ago
Walls And Floors is rated 4.50 based on 10 reviews