Wallpaper Online Reviews

Name: Wallpaper Online
Address: Lower Pemberton, Kennington, Ashford, Kent
Rating: 4.47

4.5 Rating 1,272 Reviews

87 %

of reviewers recommend Wallpaper Online

4.5

Based on 1,272 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Wallpaper Online:

Wallpaper Online UK is a combination of a gorgeous website selling wallpaper and accessories showcasing an exceptional range of wallcoverings, fabrics, soft furnishings and accessories. We offer wallpaper from some of the UK's most popular designers including Cole & Son, Andrew Martin, Osborne & Little, Arthouse and many more.

Visit Website

Phone:

01233 225223

Email:

enquiries@wallpaper-uk.com

Location:

Lower Pemberton, Kennington, Ashford
Kent
TN25 4BF

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Wallpaper Online 5 star review on 25th April 2023

Harriet Wingfield Digby

Wallpaper Online 5 star review on 22nd April 2023

271

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Issue now resolved”

Helpful Report

Hi Ellen, Thank you for your review. We emailed you on the 28th February to say that the paper you ordered had unfortunately been discontinued, and to ask if you would like an alternative. We have forwarded this email on and I will await a response as to how you wish to proceed. Apologies for any inconvenience caused here Ellen. Katie

“We were let down on delivery but your customer service was excellent and put things right”

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“The shade is a little 'flat' overall-up close it looks varied with orange, beige brown and grey in it but from a distance it's just meugh!”

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“Delivery was a little bit slower than estimated date so good to order ahead but otherwise pleased with the wallpaper, it’s good quality and has gone on the wall well”

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“In stock and received in good time”

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“Our first order didn't show but the staff were really helpful in getting it sorted.”

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“Easy to select and order from website. Delivered earlier than expected. Packaging damaged but contents perfect. Will use them again and reccomend.”

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“I contacted the company to ask about serial numbers as I had bought some rolls but needed more. I did not receive a reply”

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“easy to order online -delivery possibly took longer than could have and packaging was damaged in transit.Colour appeared lighter than on the website but pleased with the colour and quality of the wallpaper.”

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“Unable to comment yet as supplier has let us all down with non delivery but Wallpaper uk are trying to resolve”

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“Overall pleased with service,ordered one roll of paper and paid 8 pounds for delivery, so was surprised that it took 9 days from order to delivery. I wasn't in a hurry for it , but that may not always be the case.”

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“Although I was unable to get the exact product I wanted. Staff went out of their way to offer a suitable replacement.”

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“Sorry haven’t yet had my lovely wallpaper hung. I am sure I will love it, & hopefully the Family also.”

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“Service very good pity let down by quality of the product.”

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“Still to start wallpapering but looks good xxx”

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“Wallpaper fabulous. Great price. Will order again from Wallpaper online”

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“Order 2 different rolls of wallpaper , only 1 roll arrived Went on the online chat to inform them that I was missing a roll was sorted within minutes & sent out & delivered within 3 days So no complaints from me”

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“Easy system to use and quick delivery. Lots of styles to choose from.”

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“Good selection at very reasonable prices. Their search features are helpful. Exceptionally speedy delivery!”

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Thank you for your review! So pleased you are happy with the paper and the delivery :) Katie

“Lovely wallpaper, very quick delivery.”

Helpful Report

Thank you Debbie for your review! Katie

Wallpaper Online is rated 4.5 based on 1,272 reviews