Wallpaper Online have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process but are unhappy with their refunds.
“
Good price, plenty of choice on website
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- Anonymous
“
Price found to be a lot cheaper than B&Q. Ordering online was simple. Wallpaper delivered swiftly. All in all a first class service.
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- Richard Inglesant
“
The whole experience was faultless. I was able to view papers by colour or design and found one that I really liked. I ordered it and the rolls were delivered very promptly. The price of the paper was very competitive BUT the cost of delivery was very high.
”
- Dale Exton
“
The delivery initially said it would take a week or so but it ended up arriving within a day or so - I was conveniently able to reschedule delivery with dpd for when I would be around.
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- Harriet Wingfield Digby
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Very pleased with the service provided by Wallpaper Online. Quick delivery, would definitely use again.
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- Anonymous
“
Great wallpaper, fast delivery and competive prices to other companies.
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- Mandy Noble
“
One word fabulous paper good quality easy to use and end result wow. Best buy. Did have one roll left to return so returns seem easy enough just never go round to it being so close to xmas so can't speak for how long a refund would of been.
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- Heather Brunskill
“
Very quick turnaround with both deliveries. Returns were accepted with no quarrel, and great communication from Katie of the customer care team. She was very prompt and helpful.
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- Jesse Welch-Baines
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Fantastic service and price. We slightly over-ordered and were sent a returns label very quickly with a great collection service and instant refund. Thank you for a great experience. We took a risk with very expensive wallpaper in buying in-line and not going into a shop but need not have worried.
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- Anonymous
“
Ordered and never arrived eventually got a refund and apparently the paper was shipped to where I don’t know
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- Jamie Olone
“
I have now recieved a refund but I am still bummed because i don't have the wallpaper I wanted.
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- Demmi Francis
“
Wall paper came less meters than described i got a refund
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- Danuta Glowacka
“
Very good service from Wallpaper Online
ordered my paper 02/08/2023 and was there early next morning also well packaged
thank you
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- Lawrence
“
Really great service and product.
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- Harriet Wingfield Digby
“
Brilliant service and quality Delighted.
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- Cate Breslin
