Wallart-Direct Reviews

Name: Wallart-Direct
Rating: 4.72

4.7 Rating 4,341 Reviews

95 %

of reviewers recommend Wallart-Direct

4.7

Based on 4,341 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

Write Your review

Tell us how Wallart-Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wallart-Direct 5 star review on 18th April 2024

389

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Altho happy with my purchase, I felt that the canvas could've been stretched a bit more taut.”

Helpful Report

Posted 3 years ago

“The only THING is I still have not my wall-art yet please can you tell me when it will come to me my wall awaiting for it Brian”

Helpful Report

Posted 3 years ago

“Arrived a day earlier than stated so was not at home to take it in. The canvas is as described and very nice. Unfortunately the frame has no hanging mechanism and nothing could be found for hanging it within the packaging. Other than that, good value for money.”

Helpful Report

Posted 3 years ago

“Took a while to get here, but pleased with the print”

Helpful Report

Posted 3 years ago

“I found it difficult to select the colours required without scrolling through each page.”

Helpful Report

Posted 3 years ago

“Quick delivery picture looks great”

Helpful Report

Posted 3 years ago

“Arrived promptly and well packaged, and colours were true to website. However, the ‘prints’ were actually printed onto fabric/canvas, rather than high-quality paper. They also weren’t affixed to the mount board and had to be trimmed to fit before affixing. There was also a randomly coloured border all the way round one of the prints, but luckily once I’d positioned it properly and fixed it to the mount, it was no longer visible. The frames had Perspex rather than glass (and the size was only 30x40 cm, so it’s not obvious why glass wasn’t suitable), and after opening/closing one of the frames just twice, to fix the print to the mount and then clean the Perspex, four of the pins that keep the backboard in place snapped off! Not a lot I can do now as they are a birthday present for someone and their birthday is in a few days’ time, but I was quite surprised by the low quality of the frames. I’d suggest buying frames from elsewhere”

Helpful Report

Posted 3 years ago

“From ordering to delivery Wallart-direct showed excellent custom. Delivered on time”

Helpful Report

Posted 3 years ago

“We had just finished a renovation to our spare bedroom and were looking for a peice of wall art which would complement the room. As a bedroom, we did not want a busy image but were looking for a more gentle, relaxed theme. We had looked at several floral options before we settled upon the dandelion image on a wide frame format. The order process was easy, and I found the 'on line chat' very helpful. Thank you. Delivery was exactly as expected, and on the early end of the window but I have no reason to complain. The image itself is stunning, and exactly the right colours and proportions. The frame is very lightweight, and the image cover is a thin perspex rather than glass which is a little disappointing. That said, for a bedroom it is perfectly acceptable, and good value for money. I may consider having it reframed in the future if it becomes necessary. I would have no hesitation in recommending Wallart Direct to anyone who is looking for something just that little bit different or special. Thank you. S. Murray.”

Wallart-Direct 4 star review on 10th August 2020

Helpful Report

Posted 3 years ago

“Great print.”

Helpful Report

Posted 3 years ago

“This was an excellent service and the pictures were sent out promptly and really well protected. They are really good value and the colours are very authentic.”

Helpful Report

Posted 3 years ago

“Really good quality product”

Helpful Report

Posted 3 years ago

“Picture arrived within 48 hrs. Very good service.”

Helpful Report

Posted 3 years ago

“Great product, fast delivery, secure packaging.”

Helpful Report

Posted 3 years ago

“Lots of choice in terms of sizes/styles of prints and i absolutely love the 2 prints I now have. There was a lack of communication between placing the order and delivery - no texts or emails were received to advise then the prints would arrive (either from Wallart Direct or the courier) and it was fortunate that I was in when they were delivered.”

Helpful Report

Posted 3 years ago

“Love the print, service excellent, disappointed with frame”

Helpful Report

Posted 3 years ago

“I am very pleased with the canvases I purchased. My only issue was that I ordered the hanging brackets kit but was not made aware it was out of stock. Customer service has assured me they would be sent to me once available. I cannot wait to put my canvases on my wall.”

Helpful Report

Posted 3 years ago

“I needed to know exact sizes and they were very helpful . Speedy delivery”

Helpful Report

Posted 3 years ago

“The service and delivery were super. The picture I ordered was in nice condition when received but as it was a gift, I haven't seen it myself yet. At the same time I must point out that the 19 minute call which I made to Wall Art to place the was charged at premium rate and added nearly £10 to the cost of the picture. Are customers aware of this?”

Helpful Report

Posted 3 years ago

“Great product, finishers off my en suite. Fast fast delivery, will definitely use again.”

Helpful Report

Posted 3 years ago

Wallart-Direct is rated 4.7 based on 4,341 reviews