Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Wallart-Direct Reviews

4.7 Rating 4,343 Reviews

95 %

of reviewers recommend Wallart-Direct

Company Reviews

Product Reviews

4.7

Based on 4,343 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Wallart-Direct:

Wall Art Direct UKs Largest Supplier Of Canvas Art, Acrylic Prints, Posters and Framed Prints Supplied Direct To Your Door.

Visit Website

Phone:

03333 660 185

Email:

sales@wallart-direct.co.uk

Location:

DOMSEY FARM, Colchester
Feering

Write Your review

Tell us how Wallart-Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wallart-Direct 5 star review on 21st April 2024

Wallart-Direct 5 star review on 18th April 2024

Wallart-Direct 5 star review on 14th April 2024

Wallart-Direct 5 star review on 4th April 2024

Wallart-Direct 5 star review on 28th February 2024

Wallart-Direct 5 star review on 9th February 2024

Wallart-Direct 5 star review on 8th February 2024

390

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered 2 large canvases from Wallart in the last couple of months. Both have been beautifully finished on good sturdy frames. I've had many positive comments from friends and relatives, also fast delivery and a very good price. I'm very happy with my purchases”

Posted 7 months ago

“I love my canvas. Looks great above my sofa. Very good value for money. Fast delivery also!”

Wallart-Direct 5 star review on 31st August 2023

Posted 7 months ago

“Fast delivery & value for money. Lovely pictures, exactly the colours I wanted.”

Posted 7 months ago

“Well packaged quick delivery pleasant courier delivery.”

Posted 8 months ago

“The picture came very quickly and as soon as I put it up it looked amazing lovely strong colours just as the picture showed it online, very pleased.”

Posted 8 months ago

“Good selection of art on this site and am very pleased with picture and frame.”

Posted 8 months ago

“Very fast response times. A good selection of products at a reasonable price”

Posted 8 months ago

“Fab picture. Even better in real life. Definitely recommend”

Posted 8 months ago

“Delighted with the product. Delivered on time and perfectly packaged. Recommend”

Posted 11 months ago

“I am still waiting months later for my pictures despite numerous emails and telephone calls that are never answered”

Posted 11 months ago

“Canvases should have correct print on the sides rather than how it is just crop of the picture on the front the quality on custom canvases wasn't the best but they are good qaulity canvases overall. Would recommend.”

Posted 11 months ago

“Awesome canvas & very quick delivery!!! Many thanx 😉”

Wallart-Direct 5 star review on 10th March 2023

Posted 1 year ago

“Order arrived damaged and completely unusable. Really disappointed, first time using wall art direct and my experience has put me off using them again. However a positive note, customer services were very prompt in responding to my complaint, apologised and I received my refund within 3 days so based on that I may give them another go. I would suggest they look at their choice of delivery partner though.”

Posted 1 year ago

“the image on the poster was so distorted I had to throw it away despite appearing fine on the proof image online when I ordered.”

Posted 1 year ago

“Poor quality frames”

Posted 1 year ago

“I never received the item I ordered although Wall Art took the money for it. They have done nothing to resolve the problem, neither offered a refund nor replacement. I have contacted them many times by email but they have not responded. I have also tried to phone them but the number they provide doesn’t ring out. Based on this experience I think they are incompetent and indifferent to their customers. I would never use them again. There are several trustworthy and reliable businesses offering a similar service and they do it much better. Businesses that fail their customers ultimately fail themselves.”

Posted 1 year ago

“I still have not received my canvas after been told it was arriving on Friday and still waiting it’s coming up for 1 month now and still waiting”

Posted 1 year ago

Hi Angela, I'm so sorry your order was late, I can see this has now been delivered for you. We can only apologise for what is a very time of year. We aim to ship every order 1-2 days after purchase but on occasion, our couriers do let us down.I can now see this out for delivery for you today Kindest Regards And Sincere Apologies, Ashley

Posted 1 year ago

“Order tracking did not work, as it wasn't with the courier company. Tried to contact Wallart Direct by phone, number did not work. No response to e-mails. Waited 23 days for the poster to eventually arrive. Just received an e-mail out of the blue saying it was going to be delivered. Not overly pleased with the quality of the print, wording was blurred and odd spots of ink around the poster. A very disappointing experience, especially as the Trustpilot reviews had been good!!!”

Posted 1 year ago

“I recently moved address and when ordering my phone auto-filled my old address for delivery and I didn't see as the billing address was correct. I've emailed 3 times and tried live chat twice with no response, the phone number goes nowhere and the delivery company won't change it independently. I've now had an email from Evri saying it will be delivered in the next few days, normally waiting over a week for a vague date would be annoying, now I'm just hoping it gives me time to actually get a response! If you have any issues their is no customer service at all, avoid.”

Posted 1 year ago

“appalling service I order 2 pieces of art over a week ago tracking number they does not exist and there phone number also does not exist no reply to e mails truelly appalled by them avoid this company at any price”

Posted 1 year ago

«
1
2
3
4
5
»

Wallart-Direct is rated 4.7 based on 4,343 reviews