Waggel Reviews

4.7 Rating 1,923 Reviews
93 %
of reviewers recommend Waggel
Based on 1,923 reviews
Customer Service
Communication Channels
Live Chat, Email
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About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, lifetime pet insurance has been designed to give you everything we think you’ll need and more!

* One comprehensive, lifetime pet insurance policy (we even include dental).
* Designed by pet owners and vets.
* Save thousands over your dog’s lifetime.
* No more hassle, no more hold music, no more hating your insurance company.
* Backed by over 15 years of insurance experience.

Visit Website


01299 669955




Waggel Limited, WeWork, 131 Finsbury Pavement

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Fantastic customer champion. Very friendly and quick service. Thank you so much
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A tricky start , but they stepped up to the plate when it was needed most 👍👍
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Excellent - friendly, efficient and personal.
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very easy and a lot cheaper than others for same cover
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Really smooth, helpful and positive.
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Utterly amazing, fantastic very efficient service when processing claim at what was a difficult time.
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Wow. If only everything in life was this efficient and easy. Outstanding service and I have used many other insurers over the years who never came close to this level of service
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Superb! The team were so good in quickly approving claims and we’re equally so lovely & sincere following the sad passing of my dog. Highly recommend the Waggel team :)
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Good thank you
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Claim was very easily to do and solved with a few days
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The communication is 10/10 , never felt so at ease dealing with an insurance company , they’re transparent, quick and caring. Really appreciate all the help they’ve given me and my dog. Thanks Waggel
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Absolutely fantastic. Helpful, kind and supportive throughout. During an upsetting and stressful time, Waggel ensured the claim process was straight forward and treated me with compassion when my young puppy had an accident. Thank you so much. Would highly recommend.
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Was easy to set up and great service
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Great thank you
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I just want to say a massive thank you to crystal and all members at waggles for everything they did for me and my family. Everything was easy and crystal was always helpful and answered any questions I had. Kerri
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Absolutely great, vet visit on the Thursday, claim made the same day, informed my claim was successful by the Tuesday. Thank you!
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Crystal who has dealt with my claim has been nothing short of an angel. She has shown empathy and understanding which I have truly appreciated as Missie is sorely missed Thank you for a wonderful service
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Excellent. The claim was processed quickly and without any problems.
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Fast and quick Does what it says, Brilliant no trouble 👌
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Awful service! Do not actually cover what they advertise. Up to £1000 dental apparently...but when your dog requires surgery all of a sudden they find a loophole in their terms and conditions and refuse to foot the bill they are supposed to cover, in the event. No pre-existing conditions for my dog and a health check within the past year, just "mild dental staining" yet somehow not eligible. So if your dog has stained teeth...that is their loophole! Now have to refer this to the Ombudsman for independent review and pay a huge vet bill myself, even though my dog is insured! Would not recommend, insure elsewhere! TOTAL CON
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Hi Leon, I am sorry to learn of your dissatisfaction. You are correct in stating that Waggel cover dental treatments for up to £1,000. However, the dental condition must not be pre-existing, as this is not covered under the terms of the policy. You are more than welcome to dispute the outcome of your claim and we will have a different customer champion reassess your claim. Kind regards, Mareia
Waggel is rated 4.7 based on 1,923 reviews