Waggel Reviews

4.6 Rating 2,088 Reviews
92 %
of reviewers recommend Waggel
4.6
Based on 2,088 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 87%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Waggel Reviews

About Waggel:

We hate nasty surprises as much as anybody, whether it’s on the carpet when we get home or hidden away in a pet insurance policy. Waggel’s all-inclusive, Lifetime pet insurance policies have been designed to give you everything we’ll think you’ll need and more. We’re talking about one comprehensive, Lifetime, pet insurance policy that even covers dental care.
Designed by pet owners and vets, Waggel is here to save you thousands over your pet’s lifetime. Wave goodbye to hassle, hold music, and hating your insurance company - we’re backed by over 15 years of insurance experience and are here to stay.

Why Waggel?

So you’re considering taking out pet insurance but where do you begin when there are so many policies to choose from? We’re one of the UK’s leading pet insurance providers for many reasons but here’s why we think we’re a cut above the rest:
• We offer just one Lifetime policy with a range of coverage and claim contribution options so you can call the shots.
• Our pricing, policy wording, and claims process are simple and transparent because who likes complicated?
• We work directly with charities to support dogs in need
• You’ll also be assigned your own personal claims handler so you can track your claim every step of the way
• Excluding people and their pets isn’t cool - we cover dental care, diabetes, theft & loss, cancer and more

Visit Website

Phone:

01299 669955

Email:

hello@waggel.co.uk

Location:

Waggel Limited, WeWork, 131 Finsbury Pavement
London
EC2A 1NT

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Waggel 5 star review on 8th September 2023
Sandeep Chauhan
Waggel 5 star review on 26th March 2023
Lesley Robertshaw-Brennan
Waggel 5 star review on 16th March 2023
Bernadette Paterson
Waggel 5 star review on 2nd February 2023
Vanessa Reddicliffe
Waggel 5 star review on 18th January 2023
Jennifer Hunter
Waggel 5 star review on 20th December 2022
Joan Lendon
Waggel 5 star review on 1st December 2022
Kathryn Lane
159
Anonymous
Anonymous  // 01/01/2019
Amazing, my dog has skin allergies and all claims relating to the condition have been paid for swiftly
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Very easy and quick
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Excellent company to work with
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so far to make a claim couldn't have been easier & took less than 5 mins, including online chat. Thanks Waggel
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Difficult restrictive form although Waggel staff responded quickly to cries for help and sorted me out in no time. Thanks :-)
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Very good when i can get signed in, straight forward forms even for a non tech oldie like me. If there is a problem very helpfull customer service
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Fine. Easy peasy.
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Brilliant no fuss, no quibble, speedy claims. New to Waggle but would highly recommend to others.
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Nothing but super professional and impressive Support/Admin Team you got there. Thank you from my family and I. Yuki's mending well, thank you.
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Very good no problem
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Great service, thank you!
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It was very easy to take up insurance for our pet.
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Everything ok just found it strange that I filled out the claim form and emailed it (with invoices attached) to hello@waggel.co.uk as per instructions at the top of the form only to receive an email to say that I hadn't yet started a claim and should go online and open a new claim. Kind of makes the claim form redundant, doesn't it?
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Quick and easy service
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So far Waggle has been great. We made a claim, waited less than 2 weeks and the claim was approved. A very simple process and there was always someone on hand to answer any questions.
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I was Interested to get a quote for my dog, so went to get a quote, £109 per month is extortionate !!
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Hi there, I am sorry to hear that you were dissatisfied with your quote. There are a number of factors which impact your policy premiums, which include your pets breed, age, your post code and also the annual limit and excess which is selected. In addition to providing a life time insurance policy, which includes third party cover, dental and complementary treatment, Waggel members also have exclusive benefits which include access to a free behaviourist and nutritionist and also a 24 hour free vet service. If you would like to discuss the quote and benefits with us further, please do not hesitate to contact us. Kind regards, Mareia
fantastic
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Great, really good price and easy to do, all the cover we need included
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Claim not resolved. Our claim is for ongoing treatment over £1000 to date, yet we have been told the payment will be £51.00!!! I would like someone to contact me ASAP plrasr
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Hi Teressa, I can see that your claims have been approved and were processed within 10 working days. As 6 claims were submitted the invoices were claimed separately for each appointment, rather than under one claim. I can see that all invoices have been paid, if you would like to discuss this further, please do not hesitate to contact us. Kind regards, Mareia
Kirsty handled the claim very well and in a timely fashion. So far so good with the service waggel provides.
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Waggel is rated 4.6 based on 2,088 reviews