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Infinigate Cloud Reviews

4.8 Rating 2,178 Reviews

96 %

of reviewers recommend Infinigate Cloud

Company Reviews

4.8

Based on 2,178 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Infinigate Cloud:

A UK and Republic of Ireland award-winning value-add cloud distributor and Microsoft CSP Indirect Provider

Helping cloud resellers, MSPs, SIs and ISVs build a long-term, profitable, future-proof business.

We deliver best-of-breed, hand-picked cloud solutions through our unique partner ecosystem, supported by technical skills enablement, professional and go-to-market services, to ensure the best possible foundation for helping partners build and develop a future-proof business.

Founded in 2016, Infinigate Cloud leverages years of delivery, management, and support experience across a range of cloud services from partners which include Acronis, AvePoint, BitTitan, Microsoft, Mimecast, and many others.

Phone:

0345 249 3303

Email:

partners@infinigate.cloud

Location:

Infinigate Cloud Limited, Delme 3, Delme Place,
Cams Hall,
Fareham
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like Matt. Matt is great. Long live Sir Matt!”

(New Customer) - Posted 7 months ago

“I am extremely satisfied with the level of support I have received from my account manager Matt Latham. Matt has went above and beyond to ensure our transition to Infinigate Cloud has been as smooth as possible - I could not be happier with the support we've received so far.”

(New Customer) - Posted 7 months ago

“Matt is an excellent BDM. Always helpful, approachable and understands our needs to accelerate our business.”

(New Customer) - Posted 7 months ago

“Re: Matt Latham I started using the Vuzion Core Portal in February 2023 and Matt has been extremely helpful, jumping on Teams calls working with me which has been a great support. Thank you Matt”

(New Customer) - Posted 7 months ago

“Overall, my support experience with Matt Latham at Infinigate Cloud has been great . He exemplifies the qualities of a top-notch professional: expertise, effective communication, dedication, and a genuine commitment to customer satisfaction.”

(New Customer) - Posted 7 months ago

“Issue has been resolved quickly and effectively.”

(Support) - Posted 7 months ago

“Quick and helpful response”

(Support) - Posted 7 months ago

“Raihan provided quick and informative feedback on the best ways to utilise the systems and I came away from our meeting with clarity on our way forward as partner.”

(New Customer) - Posted 7 months ago

“Raihan is a great Account Manager. He is happy to go above and beyond and has been a really valuable resource for us as a business”

(New Customer) - Posted 7 months ago

“Very poor experience . 4 different engineers at Microsoft. None of them even suggested any cause or resolution Communication terrible , waiting weeks between updates”

(Support) - Posted 7 months ago

“Great service”

(New Customer) - Posted 7 months ago

“Very knowledgeable and supportive to answer any questions that we had.”

(New Customer) - Posted 7 months ago

“Great knowledge transfer on industry and tech. Always forthcoming with ideas and campaign to help grow our business.”

(New Customer) - Posted 7 months ago

“Good service thank you.”

(Support) - Posted 7 months ago

“The person on the phone was very polite and helpful and knew exactly the subject of the case.”

(Support) - Posted 7 months ago

“Logging Microsoft 365 support tickets take longer than expected. When logged directly with Microsoft support (non-reseller) cases are responded to often within 15 minutes and occasionally within an hour. With Vuzion/ Infinigate it's days or weeks. It's been embarrassing experience reselling your products when it's better and quicker for customers to go direct.”

(Support) - Posted 7 months ago

“All OK. ...”

(Support) - Posted 7 months ago

“Fast Response”

(Support) - Posted 8 months ago

“Happy with the response my only disappointment was the timescale for the response.”

(Support) - Posted 8 months ago

“Quick response and request easily done. Thanks a lot.”

(Support) - Posted 8 months ago

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Infinigate Cloud is rated 4.8 based on 2,178 reviews