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Vufold Reviews

4.8 Rating 1,833 Reviews

99 %

of reviewers recommend Vufold

Company Reviews

Product Reviews

4.8

Based on 1,833 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Vufold:

Vufold is a UK leading manufacturer and seller of bifold doors, sliding patio doors, French doors, front doors, windows and roof glazing.

Visit Website

Phone:

01625 442 899

Email:

sales@vufold.co.uk

Location:

Queens Court, Queens Avenue, Macclesfield
Cheshire
SK10 2BN

Vufold 5 star review on 11th April 2024

Vufold 5 star review on 27th March 2024

Darren Grindrod

Vufold 5 star review on 27th March 2024

Darren Grindrod

Vufold 5 star review on 27th March 2024

Vufold 5 star review on 24th March 2024

Vufold 5 star review on 20th March 2024

Vufold 5 star review on 26th February 2024

447

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product fairly simple to install shame delivery was short of hardware re delivered thenmissing door handles all sorted by James annoyed that I had to go out and get some more screws to finish install though. quality of finished product is excellent.”

Posted 2 years ago

“Very good all arrived as requested,checked and everything was correct and no damage. The carpenter who fitted them found them very easy to install The only reason I gave them 4 stars is could of been a bit easier to adjust.”

Posted 2 years ago

“Small split in door 2. Could not open product in 3 days of delivery. We should be told on ordering that that is the case. Instructions good and apart from split product very good. Very good help when ordering.”

Posted 2 years ago

Dear J Chapman, Thank you for your review and your feedback is much appreciated. We are sorry to hear of the issue and we will arrange for a member of our aftercare team to contact you as we cannot see where you have previously brought this to our attention. After placing an order either online or over the telephone, and before delivery, we email all our customers a copy of the Vufold Homeowners manual, this contains important information regarding our products, including the delivery, checking of items, handling and storage. The manual also details the product guarantee. Thank you for the feedback relating to the instructions and product, and we are pleased to hear you were happy with the service received when placing your order. Kind regards Vufold

Posted 2 years ago

“Every thing had to be put together from scratch, I thought the frame was ready made up, the lock is extremely stiff and the seal is very poor quality, it tore very quickly!”

Posted 2 years ago

“Excellent Service and Delivery, Good Quality and Fairly Straight forward to fit. Suggested areas to improve bottom bolt required to Slave Doors as the weight of the main doors have a tendency to twist the door when partially opened. Predrilled holes to the extreme of the slave door hinges to close to edge of door and same to threshold causing timber to split when screws are tightened”

Posted 3 years ago

“exceptionally helpful”

Posted 3 years ago

“Excellent product and easily installed”

Posted 3 years ago

“I’m happy with the doors. Relatively easy to install. Appear to be well made.”

Posted 3 years ago

Thank you for your review. Your feedback is much appreciated and we are pleased to hear you found the doors easy to install.

Posted 3 years ago

“I was very happy with the service offered which was prompt and efficient However when I was initially informed of the delivery in a 3 hour slot I was also told that the delivery team would let me know when they were about 30 minutes away This did not happen and when they were asked about this the reply given was that they were not told to do this by you It was a bit of a shock when the front door bell rang at 7:25 in the morning However the delivery term were very courteous I am also a bit unhappy that even though I purchased the doors when they were “on a summer sale” I have noticed that the cost of the doors are still the same now even though I purchased them two days before your sale was supposed to end so I have not actually made any saving on the cost”

Posted 3 years ago

Dear Rino, Thank you for your review. We are sorry to hear the agreed phone call 30 minutes before delivery did not happen, and we have addressed this with our delivery company. We are a little confused with regards to your comments relating to your purchase price; we can confirm the price you paid during our sale is lower than our current web site price. Thank you for your positive feedback relating to the service you had received and we hope you enjoy your Vufold Master Bifold Doors. Kind regards Vufold.

Posted 3 years ago

“I bought two sets of Finesse 2.4m trackless doors. They came promptly as promised. The delivery men brought them in and put them down where required. Unpacked they had all the parts necessary and the machining certainly made assembly a lot easier. Being trackless I did expect some movement on opening. They really need an extra bolt when opening the single door. They came immediately after ordering but the price was ridulous so reducing the 5 rating I would otherwise have given.”

Posted 3 years ago

“staff very helpful, order arrived quickly would have like care instruction when purchased and installed by builder - door sills damaged due to poor maintenance as unaware of maintenance schedule”

Posted 3 years ago

“Excellent Customer service provided, with regular updates even when communicating not so good news ie. delay because of the disruption caused by COVID19. Delighted with my Roof Lantern when it arrived. My bi-fold doors not up yet but looking good.”

Posted 3 years ago

“V easy to.order and v good quality product.”

Posted 3 years ago

“When our doors were first delivered after checking them over i found there was a few issues with the finish on them, after contacting vuefold immediately this issue was professionally and promptly dealt with to our satisfaction , our Bi fold doors have now been fitted and look great and i must say all the fittings that were supplied with them are of a high quality .”

Posted 3 years ago

“Excellent result! Only scary moment was assembling the frame and measuring diagonals, otherwise happy and smooth. Excellent value product with pretty clear instructions”

Posted 3 years ago

“Seem to be a reliable company, good product delivered on time!”

Posted 3 years ago

“Service both during and after purchase was really good, product was as described. Very happy with the purchase.”

Posted 4 years ago

Thank you for your review we are pleased to give you a good service.

Posted 4 years ago

“Ordered bespoke internal door as a part of the refurbishment. It took sometime to arrive as it's bespoke one. But arrived as per given date. Nice door. Looks elegant. Thanks guys”

Posted 4 years ago

Thank you for your review we are pleased your door set looks elegant

Posted 4 years ago

“Very helpful online customer! Handy delivery options. Very Smart final product! Instructions slightly confusing but not a problem for my experienced carpenter. Overall very positive experience.”

Posted 4 years ago

Thank you for your review we are glad you are pleased with your doors.

Posted 4 years ago

Thank you for your review we are pleased you are happy with your service and product.

Posted 4 years ago

“Product-great quality. Instructions- clear. Salesperson Amy Reade was super helpful. Two frustrations: free delivery to UK mainland but no delivery to northern Ireland. (Still part of UK, last time I checked). So i had to pay for my own delivery. (Sad face) secondly, securing frame head is most important as this Carrie's the weight of the doors. My lintel was a keystone metal one, so I had to anchor a broad piece of wood first to its underside before installing the doors. But to return to my first point, the product was worth the hassle.”

Posted 4 years ago

Thanks for your review I am pleased you are happy with your doors.

Posted 4 years ago

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Vufold is rated 4.8 based on 1,833 reviews