Vanquish Fitness Reviews

Name: Vanquish Fitness
Rating: 4.78

4.8 Rating 2,985 Reviews

96 %

of reviewers recommend Vanquish Fitness

Company Reviews

Questions

Metrics

4.8

Based on 2,985 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Vanquish Fitness 5 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been ordering from Vanquish for years. This was the first time I’ve had an issue. Tara was able to resolve it and sent out a new order immediately. Can’t wait to get my new clothes in”

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Posted 3 hours ago

“I would like to start by thanking Tara! The products from VQ are very good and of high quality, the sizes were always right, the delivery was very okay, when I had problems with the order, Tara was very helpful and solved my problem in shortly”

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Posted 5 hours ago

“Tolle Qualität und super schnelle Abwicklung”

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Posted 1 day ago

“Good customer service.”

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Posted 1 week ago

“I buy workout clothes quite often and don't shy away from relatively "premium" brands. But one thing that is consistent with these brands is a hassle free exchange policy. It's common for me to try a brand for the first time and exchange my first purchase until I find the right fit with the brand. I purchased 2 shirts as a trial. Both did not fit me well (one was a tighter fit (performance model) and the other was a loose fit (oversized model)). I should have read their return policy because it's now going to cost be $40 USD to return these 2 shirts that cost me $60. I decided to return and not exchange at all. Not worth the gamble to potentially exchange again. What a shame.”

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Posted 1 week ago

“Melissa was an amazing resource. She remedied my issue with sympathy and consideration within minutes. I am forever loyal to the brand due to the product quality and experience.”

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Posted 2 weeks ago

“Quick exchange - Was happy with the speed of service and delivery of new items. Chris was very helpful”

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Posted 2 weeks ago

“An employee named Tara solved my problem and gave me amazing service. I wish all employees were as professional as her.”

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Posted 2 weeks ago

“Quick delivery and quick exchange when the size was too small. Chris was very helpful”

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Posted 3 weeks ago

“Fantastic customer service, issue resolved so quick”

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Posted 3 weeks ago

“Best quality I've ever get..!!!!”

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Posted 3 weeks ago

“Had an issue with a couple of things and was pleased to receive ideal customer service. Quality is brilliant and size is accurate. Delivery so fast. Really love VQfit as they make me feel so on game in the gym. Highly recommend.”

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Posted 3 weeks ago

“Very helpful and polite team!! Much appreciated it .”

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Posted 3 weeks ago

“Had a quality problem with one of their product and got it solved in a couple of hours. Tara replied with fast and clearly, and offered a very satisfying solution !”

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Posted 3 weeks ago

“I wanted to share my appreciation for the exceptional service I received from Melissa. Her promptness, professionalism, and willingness to assist made my experience smooth and hassle-free. Thank you for having such a dedicated team member.”

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Posted 1 month ago

“Easy and quick resolvement for return/product issue. Thank you! Love VQ!”

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Posted 1 month ago

“After purchasing 2 items online I had to follow up with a exchange of size. The whole experience through the process was so straightforward and prompt that I need to rate 5 stars. From the communication to the transparency and timing the process was resolved with 0 hiccups Great customer service by Chris 👏”

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Posted 1 month ago

“The products are great, there is fast delivery”

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Posted 1 month ago

“Perfect customer service”

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Posted 1 month ago

“Helped a lot with resolving my issue quickly and efficiently, thank you Melissa!”

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Posted 1 month ago

Vanquish Fitness is rated 4.8 based on 2,985 reviews