Vitality 4 Life UK Ltd Reviews

Name: Vitality 4 Life UK Ltd
Address: Unit 7, Vitas Vending Business Centre Fengate, Peterborough, Peterborough
Rating: 4.16

4.2 Rating 628 Reviews

79 %

of reviewers recommend Vitality 4 Life UK Ltd

4.2

Based on 628 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Phone:

+44(0)8000234129

Email:

reviews@vitality4life.com

Location:

Unit 7, Vitas Vending Business Centre Fengate, Peterborough
Peterborough
PE1 5XG

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Vitality 4 Life UK Ltd 5 star review on 24th August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is an excellent cold press juicer. I bought this for a friend and they are impressed with the amount of juice and very little dry wastage”

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Posted 5 months ago

“Absolutely horrible experience!!! Send me my money back now!!!”

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Posted 6 months ago

“Still waiting for my refund after 10 days”

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Posted 6 months ago

“Very quick delivery without issue”

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Posted 6 months ago

“Given accurate information about the Zen Infrared sauna which we purchased as a result. It arrived without us receiving any notifiation or call from the courier as promised. There were no build or use instructions included with it. We did put it together and have found it to be of good quality and it performs as intended. It is heavy and sliding it into position in the corner of the room was difficult. We used the cardboard box it came in to help. Used twice in 10 days we already feel better. Buy it.”

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Posted 7 months ago

“Quick dispatch and delivery. Great service. A product like described.”

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Posted 7 months ago

“the product is very well made and everything my wife has hoped it would be , however delivery was another thing you state it is delivered to your doorstep, well it came on a sprinter van doubled up[two high] the case had to be taken apart on the van and removed piece by piece if it had been raining it would have been sent back have you not heard of tail lift and pallet truck this was to me just cost cutting other people who have seen the reformer will not now buy because of the way it was delivered,”

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Posted 7 months ago

Thank you for the 4-star rating, David. We appreciate your review and feedback on the product and delivery. We have noted your comments about the delivery, and we will ensure that all future deliveries are made with the necessary safety precautions and at the quality that our customers expect. We apologize for any inconvenience caused.

Posted 7 months ago

“Customer service great , sauna is amazing , its a game changer to get some heat into your bones as the weather is starting to get colder”

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Posted 7 months ago

Thank you Gavin for your 4 star rating of Vitality 4 Life UK Ltd! We are delighted to hear that our customer service was great and that you enjoyed our sauna. We completely agree that using this sauna as the weather begins to get colder is a great way to enjoy some warmth!

Posted 7 months ago

“Useful website, good service on despatch.”

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Posted 7 months ago

“Excellent service had problems paying(my fault) after phoning customer service all sorted. Service 5🌟 delivery 5🌟 packaging 5+🌟 ease of use! After re reading the instructions 5🌟 brilliant product would highly recommend. Thank you”

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Posted 8 months ago

Thank you so much for your 5-star rating of Vitality 4 Life UK Ltd, Christine. We really appreciate that you've been a repeated customer, and took the time to provide such an excellent review. We're glad that all problems were sorted quickly and are thankful for your recommendation of our product. Thanks again!

Posted 8 months ago

“I so wanted to give this company 5 stars but … I ordered £750 treadmill on the 15/7, delivered on the 18/7. Set it up in place and turned on, motor made a loud screeching noise. Got in touch with Customer services, Tracy, who sent me a link so I could video, she confirmed something definitely wrong with motor so arrangements made to pick up treadmill on the 20/7 - fantastic turnaround and service from Tracy. Treadmill picked up on the 20/7. On the 24/7 I got rang Vitality to see what was happening and another customer service guy told me they were awaiting the return of treadmill - I advised that according to tracking number treadmill had been delivered back to them but asked what difference that made to my order as I hadn’t arranged pickup, they did. Although I was going to accept replacement treadmill I decided for a refund as just wasn’t confident for some reason and advised the guy that a refund was required. Now it is the 11/8 and I am still awaiting the refund. Despite contacting Tracy on the 31/7 who advised I was on a refund list and it would take 5 working days for the refund, it has still not been made and I am now thinking that I will have to claim the refund back from my credit card company using Section 75. I would not recommend a purchase from this company.”

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Posted 8 months ago

Thank you, Stuart, for taking the time to share your experience. We apologize for the poor experience you had and the long wait for your refund. We take feedback seriously and I apologize for the frustration you faced. I can confirm the refund has since been processed. Please let us know how we can make up for this and improve our service. Again, thank you very much for your feedback.

Posted 8 months ago

“Ordered Byron bay long box for reformer pilates . Excellent product and value for money. Quick delivery. Excellent service from start to finish.”

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Posted 8 months ago

Thank you so much for the 5 star rating! We are delighted that you love our Byron Bay Long Box for Reformer Pilates - it really is an excellent product and great value for money. We appreciate your loyalty, and are so happy that you enjoyed the quick delivery and excellent service from start to finish. Thank you for being a repeating customer - we really value you as a customer.

Posted 8 months ago

“Great product and delivered when they said they would, easy to assemble on my own”

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Posted 8 months ago

Thank you, Lee! We are so pleased to hear that you are happy with the great products from Vitality 4 Life UK Ltd and that delivery was on time and easy to assemble. We appreciate your five star rating!

Posted 8 months ago

“Bought the one man sauna and it’s a game changer. Super product and once in stock sent out quickly with out any hassle”

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Posted 8 months ago

“I am pleasantly surprised with the purchase, it meets my expectations”

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Posted 8 months ago

“I ordered a Buffalo dehydrator. It arrived with a smashed plug. Rather than arrange pickup of this large unusable item I was expected to take it to a DPD pickup location. I did this nearly 2 weeks ago. Despite being informed that a refund would be made in 5 working days I have received nothing.”

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Posted 8 months ago

“I find this juicer difficult to use”

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Posted 9 months ago

“Detailed information for the customer structured and transparent”

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Posted 9 months ago

Thank you for your 5 star rating Carmen! We really appreciate that you have chosen to be a repeated customer of Vitality 4 Life UK Ltd. We strive to provide detailed information for customers that is both structured and transparent in order to give the best possible service. We are thankful for your loyalty and look forward to continuing this relationship.

Posted 9 months ago

“Absolutely love my juicer and the quality is amazing. It’s also easy to clean which is a bonus. So worth it.”

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Posted 9 months ago

Thank you so much for your 5 star rating Nicoleen, I'm so glad you are enjoying your juicer! It's so wonderful to hear that you think the quality and ease of cleaning makes it totally worth it. Thank you again!

Posted 9 months ago

“My vibroslim came defective, with something like a nail lose within. Vitality 4 Life has the best customer service. They were understanding of my particular situation and took care of everything for me free of charge. As soon as they receive this one, they will send a replacement. I am very grateful to them and excited for arrival of the new one. Thank you Vitality 4 Life! I recommend them 100%”

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Posted 9 months ago

Thank you for your kind 4 star rating of Vitality 4 Life UK Ltd, Marie! We truly appreciate your feedback and are so glad to know that you are satisfied with our customer service. We are dedicated to making sure all of our customers are taken care of and we are delighted to know that we were able to do that for you. We are always here to answer any of your questions or concerns. Thank you for your business!

Posted 9 months ago

Vitality 4 Life UK Ltd is rated 4.2 based on 628 reviews