Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came promptly with advice and updates along the way. Products exactly as described. Good service and would use again and recommend to anyone”

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“Found the parts I wanted and they fit just right as the dimensions given were accurate. Received in good time too.”

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“Needed some new feet for dining chairs and found Vital Parts online. They had every conceivable rubber and plastic feet available. Chose the ones I needed and ordered. Easy. Arrived two days later. What more do you need?”

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“fist class service from this seller.”

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“Thank you all so much I ordered online and my parts were delivered on time and the people in customer service are very helpful thank you all soooooo much”

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“Parts ordered fit exactly as expected, quality and priced very reasonable.”

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“Quality of item and service was exceptional, I will certainly use them again.”

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“Vital Parts website very user-friendly and order was received within a few days. Very pleased with the experience and would definitely recommend purchasing from Vital Parts.”

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“All good, as described.”

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“arrived on time and parts fitted perfectly”

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“Fast and efficient service”

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“Received parts - drive gears & belt for a mini lathe. It was just what I needed. It fit and my lathe is up and running again. Parts are hard to find for this lathe well not any more will continue getting parts from Vital parts. Didn't take that long to get them.”

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“Well packed and good delivery. Look good but time will tell on durability.”

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“Excellent product and service. Better price than Amazon.”

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“As expected.”

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“It was only a small order but it was dispatched promptly. The product description was accurate.”

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“What a great company this is, where else can you get these specialist components in small quantities, delivered so quickly. Thank you Vital Parts.”

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“Prompt delivery and high quality product”

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“A very good service and excellent quality of parts supplied”

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“Excellent service from starting on the website to the swift dispatch and delivery of the materials as ordered. Customer service was excellent and I would not hesitate to recommend the company to other people. I would certainly use them again in the future.”

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Vital Parts is rated 4.7 based on 3,000 reviews