Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery good quality”

Helpful Report

“Excellent service in answering my query followed by prompt delivery.”

Helpful Report

“What a great company, friendly, helpful, cheerful and extraordinary value for money. Cant recommend them enough.”

Helpful Report

“Excellent range, excellent service. Have used items to replace items in caravan.”

Helpful Report

“Exceptional service!”

Helpful Report

“Excellent service. Parts received exactly as described.”

Helpful Report

“Had exactly what I needed and it was dispatched very quickly.”

Helpful Report

“Used twice. Good products with excellent communication and delivery. What more can you want.”

Helpful Report

“Took me a long time to find a supplier for the product I was after who would send the exact number I needed. Fast efficient service, very satisfied”

Helpful Report

“Prompt delivery and product was just what we needed”

Helpful Report

“Upon ordering the wrong size plastic feet for our dining chairs, vital parts customer service was outstanding.The new feet were sent out and arrived with 24 hours.Great service guys ,thanks.”

Helpful Report

“Items as expected with a very prompt service - Many Thanks”

Helpful Report

“Small customer, less than 40 items and their website could quote in zillions..found what I wanted after reading their "support" info. Parcel and paperwork arrived quickly, everything was exactly as they said. First 24 caps went in perfectly on the first job and really finished it off visually but more importantly - practical. Definitely a company I will deal with again.”

Helpful Report

“Excellent result, fitted to heavy lounge chairs. Bonding self adhesive very strong and the composition of the felt produces just the right effort required to easily move them over a wooden floor.”

Helpful Report

“My order - 4 x M6 articulated feet - arrived within a couple of days and are just the job for my garden table. Vital Parts also kept me well informed of the progress of my order.”

Helpful Report

“Just as described and delivered promptly. Good service”

Helpful Report

“excellent service and product. easy to use website. very helpful with my phone enquiry”