Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,000 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 8 rubber feet for stools with tubular legs. Items arrived sooner than expected, looked to be good quality and fitted perfectly. Very satisfied.”

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“Product fitted well and delivery was very quick :-)”

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“Exactly as aspected and super fast delivery!”

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“It was perfect.”

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“I ordered walking stick ferrules in 3 sizes, which arrived in good time and I found the size that fitted perfectly, which I have been using on my new walking stick since then.”

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“Just the job, looked great and fast delivery”

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“Great communication. fast shipping, Trustworthy.”

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“Fast despatch and product excellent for chosen job”

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“Helpful staff made all the difference. Thank you”

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“Prompt service and product of good quality. Will use the service again.”

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“Excellent service and product quality”

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“Purchased push in feet for a very old food processor. The measurements were accurate, ordered without first having a sample, they were a perfect fit. The site is excellent goods exactly as described, delivery very quick and the whole process quick and easy very efficient.”

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“A very easy online ordering process. High quality items at very reasonable prices all with fast delivery.”

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“Really pleased. It was only such a very small order but could not have received better service. Very speedy delivery and the caps fit perfectly. Piano stool now back in use with proper feet!”

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“The parts ordered are fit for purpose for the restoration that I am doing.”

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“A very professional & friendly company. Always very helpful 5***** Definitely use again”

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“Excellent service. Would highly recommend.”

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“Fitted exactly. Will recommend you”

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“Excellent service and all the correct and various parts that are impossible to find on the high street, particularly at this quality - Thank you.”

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“verry good service good speep for international shipping”

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Vital Parts is rated 4.7 based on 3,000 reviews