Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,981 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,981 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 11th April 2024

John Schoon

Vital Parts 5 star review on 21st March 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of products that are hard to get elsewhere - good price and delivered quickly too!”

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“Speedy delivery. Quality castors to replace broken ones. Would recommend.”

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“Very helpful company i got item I required hassle free. Sales assistant Milaina ever so helpful and knowledgeable from start to finish. Many thanks BC”

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“Alex at Vital Parte was very helpful in helping us to determine which replacement feet needed for our banquet chairs. Two different samples were sent and arrived the next day. I placed the order over the phone, was advised that the Easter holiday might Delaney delivery but they arrived two days later. Great service and good prices. I definitely recommend Vital Parts.”

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“I needed floor protectors to fit my tubular chair frames. Your product served the purpose very well. Thank you.”

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“Easy to use website with sufficient information. Quick delivery and parts exactly as described and expected. First-class service.”

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“Once again excellent service!”

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“Very good as you answers the phone and give advice”

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“My first order from these guys. Good products. Great price. Excellent customer experience. I'm happy. I'll certainly return for more.”

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“Super quality products, great delivery. Will use again and recommend to others.”

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“Very friendly customer service. Fast delivery of products. I had no problems with ordering the goods. Quick response to emails as well as quick response with the order confirmation”

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“I purchased non-slip stick-on feet, 10mm high for my cake drums/boards. They seem solid & good quality.”

Vital Parts 5 star review on 4th April 2023

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“Smooth process online easy to order”

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“Just all round excellent service. A breath of fresh air compared with the normal levels experienced in internet shopping. Thank you Brian! With the samples sent first, and my worries over my (possibly) inaccuate measuring when it comes down to mms, I was able to select the exact right product and it absolutely did the trick - fitted perfectly to all 36 chair legs! If I ever need anything like this again, I will be back! Thank you!”

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“Very helpful staff and speedy service”

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“Excellent service,delivered nicely”

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“A simple transaction and very helpful staff who changes my order after I realised I needed foil tape of a different specification. The items were delivered within the timescales as promised and have proved to be exactly what I needed. Thanks very much.”

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“Such good customer service. Staff went above and beyond to make sure I was happy even though just a small order. Other companies could learn from them. PS excellent product too!”