Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,981 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,981 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 11th April 2024

John Schoon

Vital Parts 5 star review on 21st March 2024

Edwin Simbarashe MUNYARI

Vital Parts 5 star review on 25th September 2023

Anonymous

Anonymous // 01/01/2019

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“fast and helpful service”

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“I ordered a selection of teflon nail-on furniture glides to replace the sticky felt pads on all our wooden furniture that keep falling off. We have LVT flooring. They arrived swiftly and although I haven't fitted any yet they look perfect for what I need.”

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“Great service...very fast, efficient and friendly. We would be very happy to use again and to recommend to others :-)”

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“Great service, thanks. Happy to recommend and will definitely use again”

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“as described”

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“The screws you provided are the wrong size for the plastic feet. This is clearly the case and someone appears to have given me more of the wrong sized screws to conpensate !!!! I now have to go to the trouble of finding some if the right sized screws. So all in all very iritating especially since whoever packs the plastic feet clearly knew the screws were the wrong size. If you do not sort this out quickly I will 1. Never buy anything from you again and 2. Write a shirty review in trust pilot or however else I can find.”

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“Fat and efficient Delivery, Parts were exactly as described”

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“Excellent service fast delivery”

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“Great customer managment from Stephanie Llewellyn, never have any issues with my orders.”

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“Great all round service. Will use again for sure”

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“Items were exactly what I wanted, keenly priced and quick delivery, would definitely use Vital parts again”

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“just what I ordered came on time great job use them again”

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“Vital parts are always helpful can't do enough for me Hope to do a lot more business with them in the near future.”

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“Good service received my items in good time and will use this company again in the future.”

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“Good quality, good value for money, good communication”

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“The tap-in plastic chair feet were accurately described with the correct dimensions and fitted the chairs and table perfectly - better than the original. No other site detailed the products enough to be sure they were correct, so I am glad I found Vital Parts. I am going to change the feet on all my other furniture. I will be re-ordering soon.”

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“Excellent range of products that are hard to get elsewhere - good price and delivered quickly too!”

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“Speedy delivery. Quality castors to replace broken ones. Would recommend.”

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“Very helpful company i got item I required hassle free. Sales assistant Milaina ever so helpful and knowledgeable from start to finish. Many thanks BC”

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“Alex at Vital Parte was very helpful in helping us to determine which replacement feet needed for our banquet chairs. Two different samples were sent and arrived the next day. I placed the order over the phone, was advised that the Easter holiday might Delaney delivery but they arrived two days later. Great service and good prices. I definitely recommend Vital Parts.”

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Vital Parts is rated 4.7 based on 2,981 reviews