Vital Parts Reviews

4.79 Rating 1,093 Reviews
96 %
of reviewers recommend Vital Parts
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
97%
accurate and undamaged orders
100%
Customer Service
communication channels
Telephone, Email
queries resolved in
Under an hour
customer service
4.69 out of 5
Read Vital Parts Reviews

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-5 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road

Write Your review

Tell us how Vital Parts made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Easy to order, delivered in good time.
Helpful Report
Excellent website;good variety of components;pricing and delivery great!!!
Helpful Report
I was extremely happy with your service and value for money'' And will be buying from you in the future. Many many thanks For a top service! ***** Nigel.
Helpful Report
Excellent service and range.
Helpful Report
Good website, clear and precise descriptions of the products and competitive pricing
Helpful Report
Did exactly what I wanted
Helpful Report
Excellent service in all respects with very fast despatch.
Helpful Report
Prompt delivery good quality
Helpful Report
Excellent service in answering my query followed by prompt delivery.
Helpful Report
What a great company, friendly, helpful, cheerful and extraordinary value for money. Cant recommend them enough.
Helpful Report
My initial dealings with Vital Parts wasn't a positive experience however,they picked up on my concerns and gave me a full refund. I was offered my original purchase free of charge once back in stock, but I declined as that was not my reason for the negative feed back. Customer services and the finance dept. have put everything right and for that I say thank you
Helpful Report
I emailed and asked for a free sample, but given that, I did not receive a reply to this request. We later took the plunge and ordered 16 of the slightly larger version that in the list and took standard delivery. Funnily enough, the free sample arrived the same day at my home address on the day we placed the order. Delivery was super-quick but no name was on the address label so our poor office manager had to ask everyone in the office if it was theirs..... We'll be back as ordering was easy and fast. Thank you - we'll be back in the future.
Helpful Report
Excellent range, excellent service. Have used items to replace items in caravan.
Helpful Report
Exceptional service!
Helpful Report
Excellent service. Parts received exactly as described.
Helpful Report
Had exactly what I needed and it was dispatched very quickly.
Helpful Report
Used twice. Good products with excellent communication and delivery. What more can you want.
Helpful Report
Took me a long time to find a supplier for the product I was after who would send the exact number I needed. Fast efficient service, very satisfied
Helpful Report
Prompt delivery and product was just what we needed
Helpful Report
Good quality parts arrived in timely manner, although postage charge was a little expensive.
Helpful Report
Vital Parts is rated 4.79 based on 1,093 reviews